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Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.7 out of 5 stars with 7536 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 7,536 reviews
  • Rated 4 out of 5 stars

    Great for all-around use.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this in BGIII early access and it's pretty good. Not the absolute best on the market but great for the money. Out of the box, the mouse is a bit touchy and the cursor will fly across the screen but the little 3.6 gram weights fixed that problem. My mother came over to borrow my laptop to do her taxes and she, perhaps the most computer illiterate person in history, had absolutely no problems with it. So that's saying something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse go BRRRRRR!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for a month, but it works great, had the same one before, bought it used, and it worked great until I broke it during moving. No issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good "starter" mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement for my last g502 hero which I bought about 5 years ago. I noticed a few changes in build quality, for instance the cable no longer has a braided cover, and the scroll wheel is a different shade of gray. Still a good choice for a mouse with some basic gaming features.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's insightful to hear your experience with the new Logitech G502 HERO, especially as a long-time user replacing an older model. Your observation about changes in build quality, specifically the transition from a braided to a non-braided cable and a different scroll wheel shade, is a common point of discussion among G502 enthusiasts. Despite these minor aesthetic and material shifts, it's clear you still find it to be a reliable choice, providing those essential basic gaming features that have made the G502 line so popular. Logitech

  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this mouse for years, just bought another one due to wearing the old one out, great product, I'll be using it for years.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your continued trust in Logitech and the G502 HERO. We are thrilled to hear that it has served you well for years and appreciate you choosing us again.

  • Rated 4 out of 5 stars

    Gforce Mouse Trapp

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This excellent gaming mouse has a multitude of options/buttons. Design is top notch. Uses a usb dongle so I returned it because I was in the market for a type-c dongle wireless mouse. Has weights to change out the heaviness.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your detailed review of the Logitech - G502 HERO. We appreciate your feedback on its customizable features and ergonomic design.

  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. Very customizable for the weight and not a mad price.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech G502 HERO mouse! We're glad to hear that you appreciate its customization options and performance. We appreciate you taking the time to share your experience.

  • Rated 3 out of 5 stars

    Works until it doesn't

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well before the scroll wheel broke. I have a friend who has gone through 3 of these with the same issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse for the price so many extra components like a weight feature where you either add or take off weights to make mouse lighter or heavier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic wired mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to a wired mouse recently because my old mouse, a Bluetooth Logitech mouse, just ate through batteries. This mouse is great. it does what I need for gaming and with the G Hub installed, I can change the effects of the rgb on the mouse. it will be a good buy if you get this mouse, not too flashy yet not too limited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to get a gaming mouse, since I am gaming more. Love this mouse. Very comfortable easy programing. I like the wired version I think wireless is to expensive, 3x the cost. It's not like I walkaround the house with the mouse or keyboard in hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming mouse for all kinds of work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming mouse for all kinds of work. I strongly recommend buying this mouse to make your life easier and reduce stress on your palm with this ergonomic design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming mouse I’ve ever used

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse feels so smooth in my hand while gaming. The little ledge for your thumb is super comfortable and makes quick movements feel easier. No strain on my wrist and fingers, I’ve never felt particularly sore after a gaming session. Cant ask for anything else from a mouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse, but came late

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Very comfortable and easy to use the extras. Only con was that it came 2 days later than projected.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your honest feedback! We're glad the G502 HERO SE mouse delivered comfort and functionality, and we appreciate your patience regarding the delivery delay — your support means a lot to us. Logitech

  • Rated 5 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect amount of weights. It is also comfortable in hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to use. Smooth and functional for what I need.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the Logitech G502 HERO SE Wired Optical Gaming Mouse! We're glad to hear you find it comfortable, smooth, and functional for your needs. Logitech

  • Rated 5 out of 5 stars

    Great balance for gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a few different mouses that I’ve used for gaming and this one might be my very favorite. Great DPI customization option, easy to control RGB controls, and the adjustable weights is brilliant. I tend to like a heavier mouse and it helps keep me nice and steady. Logitech hit a home run with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to PC gaming and this is my first mouse. Feels great in my hand and although it has minimal rgb lighting effects, it looks cool with or without it! Has a cool button to set a custom DPI setting while holding it and can easily change to other DPI setting with simple button press!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal equipment

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely outstanding piece of equipment. Very precise, very functional and very reliable. I spend an enormous amount of time on a computer and I am phasing out every piece of hardware that I can over to Logitech. They have swiftly become, in my opinion, the leaders in computer hardware.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're enjoying the exceptional performance and reliability of our gaming mouse. Logitech

  • Rated 5 out of 5 stars

    Amazing for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It handles really well, it glides very smoothly and I often dont feel the mouse wire dragging when I moce the mouse around. It also feels really good for both small and bigger hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven't had any problems with this mouse at all, I picked it up on a deal so idk if I would pay full price for this mouse though. If it wasn't on sale I would probably just go for the standard black one instead of the special edition one with the white trim. But when I got it they were the same price. I like the extra buttons and the dpi button on the mouse, the removable/swappable weights for the mouse are also nice but I don't really find myself ever using them or changing them around. The feature that I probably use the most is the unlockable scroll wheel when I need to get to the top or bottom of a page quickly.

    I would recommend this to a friend