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Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.7 out of 5 stars with 7536 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 7,536 reviews
  • Rated 5 out of 5 stars

    A nice featured mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I won't use any other mouse, this things had it all, and then some. Though these things don't last as long as I think they should, this is the third one in like 4 years, but maybe it's that I'm using it constantly... Though, I sure wish they lasted longer.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad you love the features of the G502! We understand your concern about its lifespan and appreciate your feedback. We'll pass it along to our product team. Logitech

  • Rated 5 out of 5 stars

    Still on top

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the og, still feels good in the hand, adjustable weights have that nostalgic feel but I'd cross shoo with Razers gaming mouse. Still a great addition in this color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't be beat for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome high quality gaming mouse, I really like the mappable buttons and the software they have to control it, and it feels nice to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I want, everything I need!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, great software, excellent for gaming. This flagship has been used by me, previous gens of course, for over a decade!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      G502 Hero: Great wired gaming mouse for you (and gamers in general) since you've liked it for years! Pros: super precise, tons of buttons to customize, comfy grip. Cons: wired (no freedom!), kinda heavy, buttons galore might be overwhelming.

  • Rated 5 out of 5 stars

    For x-mas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter for Christmas and she loves this mouse! She cannot get enough. Momma… Momma…. Come look at my dragons!

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's wonderful to hear! We're glad your daughter is enjoying the G502. It's designed to enhance the gaming experience. Keep the awesome moments coming!

  • Rated 5 out of 5 stars

    Great Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend of mine recommended this mouse to me and so far I'm extremely happy with it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your positive feedback! We're thrilled to hear you're happy with your G502 HERO mouse. We're glad it met your expectations. Logitech

  • Rated 5 out of 5 stars

    Best mouse ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely brilliant mouse! I use it for gaming so the more mouse buttons the better, but I had never found a mouse that had the buttons in the perfect place until I got this g502. With my alt, shift mods I have 20+ keybinds on my mouse. Highly recommend to any gamer that is looking for an affordable and high end gaming mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best gaming mouse in terms of value and pricing you drfinitely cannot beat this esprcislly on sale which is quite often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price this mouse is outstanding, the color range is great and it has a really nice look on the desk. I find the software eons better than Razr's and feel it is quite an upgrade from the Razr basilisk which is the same price, but wireless. I would take this one anyday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse for my daughther. She really love it, she said theres a lot of this mouse can do than the regular one. Like she can type numbee using the side of this mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it. Awesome would deal with Best Buy again. Been shopping there since they first opened back in the late 80s

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your awesome feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! We're thrilled to hear your son loves it and that you had a great experience shopping at Best Buy. It's amazing to know you've been a loyal customer since the late '80s! We appreciate your support and look forward to serving you again. Happy gaming! Logitech

  • Rated 5 out of 5 stars

    Logi G 502 hero

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I've ever bought. Easy enough to program and the RGB looks good on it!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We appreciate your review and the time you took to share it. It’s great to know our product is working well for you. Thank you for being a loyal Logitech user. Logitech

  • Rated 5 out of 5 stars

    Affordable and high quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Effective mouse for a reasonable price. This is a good mouse. I bought this for my kid and ended up buying one for mysel too.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your thoughtful review of the Logitech G502 HERO. We're delighted to hear that you find it to be an effective and enjoyable mouse.

  • Rated 5 out of 5 stars

    Best bang for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, side buttons responsive and nice and weighty for desktop navigation and gaming in general.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech G502 HERO mouse! We're glad to hear that you're enjoying the responsive side buttons and the comfortable weight for both desktop navigation and gaming.

  • Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gaming mouse is very good. You can adjust the weight of it by removing these little steels inside.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Logitech G502 HERO! We're glad to hear that you're enjoying the adjustable weight system. It's designed to let you customize your mouse experience based on your personal preference.

  • Rated 5 out of 5 stars

    Best mouse

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse Logitech has some great products got two of these one for me and my gf we love it you can customize 7 keys onto the mouse for easy macros so getting work done is easier. Plus it helps in alot of games instead of having to use your keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech FTW.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son to get over to keyboard and mouse. The feel, value and customization of this mouse it top tier. Logitech makes a solid reliable product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, feels great in your hand, very responsive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ranked One of the Best Under $50 mice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first gaming mouse and it was a huge upgrade over my old standard office grade mouse. Immediately I could feel the responsiveness in clicks during gameplay. Once I set the mouse up, it blew me away w/the in-game responsiveness. I mainly play one game, where you're in a tank. The click responsiveness helped in up-close battles, getting that shot off as soon as it's available. I've noticed I'm now winning more of those battles. I can't say its me, its the mouse responsiveness. It fits in either hand as I game with the mouse in my left hand, the mouse is geared for right-hand use, but it fits in my left w/out issue until I try to physically pick the mouse up and at that point I inadvertently hit one of the buttons where if it were in my right hand, you could use your thumb to click it, but that button hasn't been assigned, so it does nothing in the game when I do so. Overall a great mouse, it has weights to simulate having batteries or you can have no weights in it. I'd have to say the step up in responsiveness was notice and worth what I paid for in the mouse. I saw this mouse on a best gaming mouse under $50 vid and yes, I was impressed with it and I would highly recommend it for beginners to advanced players. I'm not a pro, but I have played my current title for 8 years and it has elevated my game. Whether you get this mouse or not, a gaming mouse will be an improvement to gaming w/a common home/office mouse. I highly recommend this one as a super solid choice for an intro to gaming mice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hero indeed!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this mouth nonstop since I bought it. It is super easy on the hands with customizable buttons making every action you do... well customizable. This is a must-have for any PC player as it's so comfortable and puts other mice to shame. I don't think I can go back!

    I would recommend this to a friend