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Customer Ratings & Reviews

$59.99

Customer reviews

Rating 4.7 out of 5 stars with 7536 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 7,536 reviews
  • Rated 5 out of 5 stars

    An excellent mouse I've used for years.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used these mice for years and replace them with the same model when I wear them out or get a new computer. I don't use all of its features but it fits my hand well and the buttons have a good feel to them.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're so glad you've enjoyed your G502 for so many years! Thanks for sharing your positive experience. We appreciate your loyalty. Logitech

  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got one of these and fell in love. I play games but I spend half of my day on my mouse detailing steel. This mouse has adjustable balance and is massively programmable. Very comfortable. I ended up buying another one so I have one at the office and one at home3

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great feeling mouse

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Classic mouse with good upgrades for the price. I’ve used this series for a long time and it just feels comfortable in my palm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse (beefy)

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse if you’ve got big hands and don’t mind a hefty mouse. Probably wouldn’t recommend for fps games because of that. But it’s awesome for everything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Gaming Mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming mouse for the price. Quick reaction and I love that you can adjust the weight. Much better than using a standard mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the adjustable weight!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m on a wry strict budget when it comes to games. I needed a decent mouse, with a cable, (I forget to charge stuff a lot), and nothing more than $40 was the limit. I’m so happy I found this mouse. I tried the same one, but it was more expensive. The only difference I could find was the white coloring on the mouse. The weights to adjust how heavy the mouse can be is a big plus! It’s super comfortable, too. That’s why I wanted this series. I got the mouse for $20, so I have money for candy! Just don’t tell my wife about the candy. I didn’t want to share it with her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is the best. Absolutely love the additional weights you can put in and make it the perfect weight for your style. The buttons are perfectly placed where you aren't having to stretch your fingers into weird places.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one before that got glitchy after 10 years of use. love the design. only wish it was larger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my brother instead of myself, so far he loves it lol. I regret not getting one, he's has it for 8 months and he hasn't had any complaints about it. Just by seeing and reading all the reviews, I'd purchase this for me without a doubt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great WIRED mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never knew or thought that having ability to add weights to a mouse would solve problems I had been having with previous mice for years. More bells and whistles to explore! Keep working from home for pandemic interesting. Thank you Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse, so-so software.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse itself is comfortable, and I have big hands. The weight compartment is magnetic but it's pretty strong and keeps it snug, so you won't worry about it opening while on action. The software is a bit complicated to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use for Xbox series X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my first and only mouse, but simply the best. Perfect fit includes weighs if needed super smooth responsive. Definitely recommend! For anyone asking, I play on XBOX SERIES X and it’s perfect. No issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Weight customization is very nice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Gaming mouse. For being new to keyboard & mouse use, this at first felt a little clunky and the many different buttons felt a little confusing for my hand, but as I've gotten used to it I appreciate the ergonomics. still learning and adapting. The best part of the mouse is customizing the weight of the mouse with the added weights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Mouse!! The Box was a little messed up and beat up, but that was most likely due to it coming in through the shipment when they got it. It’s not too heavy and not too light either. it has many customizable buttons that actually help with the games i play like call of duty. it was a bit confusing at first with the software trying to figure out how to bind everything, but after 10-15 min i got it down. but overall a great mouse at an excellent price!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my hand like a glove and very easy to use. Attaches well to my dicking station

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback on the G502 HERO Wired Optical Gaming Mouse. We're glad you find it comfortable and easy to use. We appreciate your understanding about the "dicking station" reference and will ensure that our responses are appropriate for all audiences.

  • Rated 5 out of 5 stars

    Gaming Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my granddaughter, age 10, and she loves it. She plays a lot of Minecraft games and wanted it for that. She wanted it when we bought it, but agreed to let me wrap up the empty box for her to open at Christmas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse for its price. Definitely plannin on usin for a while

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Great to hear! We're thrilled that you're enjoying the Logitech G502 HERO. Its precise tracking, customizable buttons, and comfortable design are designed to elevate your gaming experience.

  • Rated 5 out of 5 stars

    Good gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight for a mouse with this many customizable buttons. Happy with the purchase!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear the G502 HERO's weight doesn't slow you down! It's great to know you're enjoying the customization options at your fingertips. Happy gaming!

  • Rated 5 out of 5 stars

    Great mouse overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace my old mouse and it’s so much smoother. You can customize many things from weight dpi to macro. I can set custom dpi for different games which helps since i don’t have to manual switch it when playing and browsing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent gaming/everyday use mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming/everyday use mouse. Decent number of customizable buttons without being overwhelming. Weights made it feel stable, but just a tad too heavy for me. Will have to play around with them, otherwise great mouse.

    I would recommend this to a friend