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Customer Ratings & Reviews

Your price for this item is $63.99
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Customer reviews

Rating 4.7 out of 5 stars with 7497 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 7,497 reviews
  • Rated 5 out of 5 stars

    A Hero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse and the dpi is awesome and so is the sensor. Wish it had more programmable buttons on the side, but not docking *’s for it. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Slick wheel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The positioning of the buttons is great. Nice weight. The wheel is slick .

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the G502 Hero Mouse! We're glad to hear that you appreciate the button placement, weight, and overall feel of the wheel. Your feedback helps us continue to improve our products.

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unique mouse and very comfortable, I would buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great gaming mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mouse to use playing with a keyboard on my xbox one. It was extremely easy to set up, and very comfortable to use! I can see myself using the g502 for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Not impressed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a new computer and wanted a new mouse for it. While it's reasonably comfortable, I found some of the buttons hard to get used to, I'm used to the old G600. I also found the G Hub software difficult to work with.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We understand that adjusting to a new mouse can take time. The G502 Hero has customizable buttons and G HUB allows for extensive personalization. If you're having trouble, our support team is here to assist you in configuring it to your preference. We value your feedback and are always looking for ways to improve the user experience. Logitech

  • Rated 5 out of 5 stars

    Good for gaming, and excel spreadsheets.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite mouse to use. I have two, one for my office, and one at home for gaming. If you game it’s a great mouse for that, but it also makes office work super easy.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Mouse better than my razor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than my Razor that broke. I like the weight of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a bargain

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only mouse you’ll ever need. A bit weighty but you’ll get used to it. G hub is a must download, the ability to change dpi with a mouse click is very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Logitech mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech has always been a leader in keyboards/mice technology and this one is no different. Very nice mouse. Comfortable and does its job flawlessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for FPS games

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is truly ergonomic, and easy to sync rgb. Has its own software to make macros for each of your games. So far everything works perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Works Great to add macros and one hand copy and paste, refresh page, or enter passwords. Has other options to to use the extra buttons for any keyboard key you want.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse, doesn't eat a lot.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works beautifully. IT is fast, easy to use and customizable, although I mostly use it as it came out of the box. Feels good on the hand, not tiring or awkward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse with a lot of features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits my somewhat large hand very well. I like how easy it is to change the DPI though sometimes I accidentally change it. The bottom cover comes off easily if you accidentally drop it on the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse. Definitely very responsive.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 HERO is a fantastic choice for gamers seeking precision and speed. Its lightning-fast response time and comfortable design make it a standout in the gaming mouse market.

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    My son uses it and likes it alot

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really likes this mouse. He’s big into gaming and it’s smooth with no lag. The comfort of it is great too

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just want I need , was not looking for a one that has all the button and options all that stuff, I just want a mouse that would fit and feel comfortable in my hands and this was it

    I would recommend this to a friend
  • Cons mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My preferred mouse if you can't afford the wireless

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your kind words about the G502 HERO! It's designed to deliver exceptional performance without breaking the bank. Glad you're enjoying it!

  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Perfect!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really good, i used to have trouble with the games for throwing granades, etc. But with this mose having multiple buttons is way easier

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming mouse. Really like the weights that comes with it.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Amazing Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Possibly the best mouse I've ever used. Glides well, has enough buttons. Fits my hand well. Only downside is the mousewheel click feels a little tough but nothing major.

    I would recommend this to a friend