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Customer reviews

Rating 4.7 out of 5 stars with 7544 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 7,544 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Logitech Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfect. i dont use it for gaming though just for everyday regular mouse use. bought it for AutoCAD and works good as far as i can tell. just the right price too. i like it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great and comfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the G402, G403 before. Way much better than my old Corsair RGB Harpoon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stuff

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great it makes things so much easier

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi there! We're thrilled you love the Logitech G502 HERO! It sounds like it's become a key part of your setup, making things easier and more efficient. Thanks for letting us know!

  • Rated 5 out of 5 stars

    Love this mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a professional photographer and use gaming mice for precise editing work. This mouse has features I never knew I needed. Be able to control the DPI sensitivity of the mouse on the fly is very important.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Works fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine as you would expect from a mouse. Pretty heavy if that matters to you

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great, comfortable mouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly comfortable and accurate mouse. The Logitech HERO mouse sensor had demonstrated it's dominance in the market as being the best, and this mouse is no different. Great price for the quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse is very responsive to every move and is a gamers dream

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 HERO is a gamer's dream. Its HERO sensor provides incredible responsiveness, while customizable weights and programmable buttons offer tailored comfort and control. I've seen a huge improvement in my FPS gameplay since switching.

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a lot of research before this purchase and I am not disappointed. Button programmability is simple and layout possibilities are endless. Great pricing and ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has Good value, works great, easy to set up.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sure! The Logitech G502 HERO sounds like a great choice for you, offering a good balance of features and price, along with easy setup. Enjoy your gaming!

  • Rated 5 out of 5 stars

    Futuristic looking

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It scrolls it clicks and has a ton of friggin buttons I haven't binded....bounded...bent? Yet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good since i bought it. Still got to see after a few months but for now its good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Changer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my new favorite mouse. I had a Corsair M65 RGB Elite, but it stopped working and couldn't fix it so I got this mouse! The Logitech G Hub is user friendly too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing addition to my gaming setup; would strongly recommend! Full range polling rate and high DPI… can’t go wrong

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rep was very respectful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse used tons of them before, logitech is great.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're delighted to hear that you had a positive experience with our customer support representative. Your satisfaction is our top priority.

      We're also thrilled to know that you've been a long-time fan of our Logitech G502 HERO Wired Mouse. It's great to hear that it continues to meet your expectations.

      Thank you again for your purchase and feedback.

  • Rated 4 out of 5 stars

    Great Mouse, Decent Weight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is great overall. With the new hero sensor, it will now work on white surfaces, unlike the previous model. The programmable buttons make this great for gaming and productivity. The only con would be that it is heavier than most "gaming" mice and only gives you an option to make it heavier with the weights included.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Logitech -Great mouse - bad software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several logictech mice and they are great. I thought this one would be a nice upgrade with my new computer While the physical mouse is good the software sucks. When programming multiple keys on one button the software is executed a “press and release” when you hold the mouse button in. So if you want several keys to be pressed and “held” then this software won’t do it. VERY FRUSTRATING!!!!!!!!!! So for several first person shooter games the “programmable” mouse button won’t do what it needs to. The sad part is the old Logitech software DID allow this programming Why take this out? I contacted them and they said they will look into it in possible future software updates. WTF?? The old software was doing it just fine So to get this to work I had to find the old version and download that. Now I can make it work properly Good product. Bad software and support

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve become a big fan of Logitech, and this mouse hasn’t swayed me at all. The mouse is comfortable for my hand, plenty of buttons to rebind which is great for games.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Beast

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work as expected. Connectivity is good. Weight control is really nice. So far I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Mouse I've Ever Owned

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is awesome! I love being able to change the sensitivity with the click of a button, and wow...it feels amazing in my hands (which are quite large). Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't pc gamed in a long time. Finally got a pc and I must say this mouse is the best that I've used in all my years. Very comfortable, has a thumb rest, and decent for my hand size.

    I would recommend this to a friend