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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 7552 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 7,552 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse. Has everything you need and yet its cheaper than most competitors.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse for the casual gamer.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is comfortable and a lot of fun to use. Great if you’re doing casual gaming and want lots of buttons. Also Logitech has some of the best software to customize colors and functionality of the mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good budget mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a comfortable mouse at a good price i like it alot.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're enjoying the Logitech G502 HERO Wired Gaming Mouse. Your positive review means a lot to us.

      The G502 is designed to provide a high-quality gaming experience at an affordable price. We're glad to know that the comfort and value are meeting your expectations.

      Thank you for choosing Logitech. We hope you continue to enjoy using the G502.

  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this as a back up mouse for work. It increases work flow and is comfortable and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Buy buy buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still the #1 mouse on the market. Build quality is nice, clicks are clicky, movement is smooth and the RGB is an added bonus. Probably the best wheel on a mouse too!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product , good , nice and cheap , nice mouse for games

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind review of the Logitech G502 HERO! We appreciate your feedback and are thrilled it enhances your gaming experience.

  • Rated 5 out of 5 stars

    Comfortable weighted mouse.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to adjust weights with magnetic clasp. Simple nonintrusive software. In-built memory to store lighting and dpi. Rubberized side grips. Very comfortable contoured design.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Decent wired mouse for working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale and quite happy with my purchase. I have no need for wireless function. The mouse is quite comfortable to use for some long period and fits my needs well.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still use it to this day. It works perfectly and hasn't had any problems. The software was spotty at times but I haven't had any problems with it in months,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you got large hands, this mouse will work great for you. It has a many extra buttons for your convenience too. Works great for gaming too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fortnite addict

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kiddo loves his mouse he uses it mostly for fortnite

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear! The Logitech G502 HERO is a popular choice for gamers, and it sounds like your kiddo is enjoying it. The G502 is known for its comfortable design and accurate tracking, which are both important for gaming.

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got on sale for 20, feels great in the hand, comes with adjustable weights, plenty of buttons, everything I need.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Very Nice.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genuinely nice. Comfortable, responsive, software is good and the easy in/out of the weights is handy

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 is a popular gaming mouse known for its comfort, responsiveness, and customizable weight system. The G HUB software provides extensive customization options, making it a great choice for serious gamers.

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Really good mouse, especially for the price.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best mouses I've ever had, feels good in the hand and the software for it amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels like a good mouse. The extra weights it comes with could be helpful but the way the mouse came feels fine. Got lots of buttons. Nice mouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great I'm worth every Penny and is perfectly designed

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re thrilled to hear you’re satisfied with your purchase. Your feedback helps us continue to create products that people love. Thanks for choosing Logitech. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    I swear by this mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I swear by this mouse. I have one and bought this for my boyfriend but he didn’t need it so I returned it. I love the weight and the fit. Very good mouse for gaming. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse looks and feels super solid , the plastic is high quality. It comes with additional weights , although not sure who will use those , the mouse is pretty heavy out f the package.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hero is best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse, it's perfect for everything I've needed it for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    still a great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    G502 Hero is still best non light mouse available today

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the love for the Logitech G502 HERO SE! We're stoked to hear you still consider it the best non-lightweight gaming mouse out there. Keep enjoying that precise control and RGB flair, and we’re here if you need any support! Logitech