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Customer Ratings & Reviews

Your price for this item is $63.99
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The comparable value price is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 7417 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the G502 HERO SE Wired Optical Gaming Mouse, highlighting its comfortable feel, customizable buttons, adjustable DPI, and controllable RGB lighting. Many appreciate the weight and responsiveness of the mouse, as well as the functionality of the scroll wheel and the capabilities of the software. Some customers feel the size is small, while others prefer this wired option over wireless alternatives.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 7,417 reviews
  • Rated 5 out of 5 stars

    Nice!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what a mouse should do but with cool colors that match my new gaming laptop

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear you're enjoying the Logitech G502 HERO Wired Optical Gaming Mouse! It's fantastic that it not only performs well but also complements your new gaming laptop with its cool colors. Thank you for sharing your positive experience! Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great mouse great price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never owned a gaming mouse so I don’t know what the pluses but this mouse works great for me and my gaming. Very sensitive and fast. Also the lights change is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable and customizable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device. It's alleviating my carpal tunnel. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that you can add weight to this mouse. It makes the movement very stable and predictable. No twitching. Also you can download the software and change any of the buttons functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Feel and Reponse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel and response. I love the freewheeling capability.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse that you can change the weight in. Make it heavier or lighter have not had a problem since i have gotten it. And super easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well! Happy with my purchase! Works wonderful for an adult hand or a child’s hand! Would definitely recommend to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse glides over the desktop like an air hockey puck. Scroll wheel spins for days with a small flick. Buttons click with the perfect amount of press.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great build quality. Fits comfortably in my large hand. Very easy to program with logitechs software. I bought this to replace my Corsair Dark Core SE that came with a broken scroll wheel.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Better than a normal mouse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few issues: It is a little small in my hands, and I have small hands. The wheel is smooth so it is slippery. It makes it tougher to use when using the indent feature. A couple buttons the index finger is supposed to use are difficult to assign. Still working on it.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Loved

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best mouse, I love it. I loved the software and how we can change the colors

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bargain worth it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought because it was cheaper and my dog chewed through my old one. But honestly for the price it is a great gaming mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear! We're glad that despite the unexpected reason for your purchase, the Logitech G502 HERO has proven to be a great gaming mouse for its price. We appreciate your feedback and are happy it's working out for you! Logitech

  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Great mouse but poor durability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse to replace the G502 Hero I bought just over a year ago. The old mouse had begun double clicking with a single mouse press, and would also not click and drag. I tried using software solutions to fix it as suggested by Logitech support, but it was only a temporary fix that barely worked. Most games were unplayable. Despite the durability issues, this is such a comfortable mouse that I couldn't find another satisfactory brand or model. I ended up purchasing another hoping that the issue has been solved. A mouse for this price should not last only a year. Meanwhile my Logitech wireless mouse at work from 10 years ago continues to work just fine.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Phelan, thanks for taking the time to share your experience with the G502 Hero mouse. I'm sorry that over time you experienced double click with the mouse. I'm sorry that the use of software did not solve the issue. I'm happy that you are enjoy the mouse so much that you continue to use them. Thanks for being a loyal Logitech customer. Kristi from Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse.... very comfortable. My last mouse after a long day of use my hand would start to cramp and hurt but this mouse is way more comfortable!

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great wired mouse vs the + $100 for a wireless mouse! Highly recommended, lots of programmable options, lighting is nice in low light conditions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Gaming Mouse to Get

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this mouse. It has elevated his level of play as it is very responsive and has plenty of settings to customize his gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Son love the mouse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this gaming mouse for my son. He loves to played all kind of games online. So far he said is good and very comfortable.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Simple

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug and play, love it. Logitech is fairly user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Comfortable for gaming or general use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse is smooth and accurate with multiple scrolling options and speed options. You can add included weights in the base for a custom feel.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Good mouse for anyone in the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as my old mouse which ironically was much cheaper however it still is a great mouse. A bit small for my large hands but overall not bad.

    I would recommend this to a friend