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Customer Ratings & Reviews

Your price for this item is $63.99
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The comparable value price is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 7417 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are pleased with the G502 HERO SE Wired Optical Gaming Mouse, highlighting its comfortable feel, customizable buttons, adjustable DPI, and controllable RGB lighting. Many appreciate the weight and responsiveness of the mouse, as well as the functionality of the scroll wheel and the capabilities of the software. Some customers feel the size is small, while others prefer this wired option over wireless alternatives.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 7,417 reviews
  • Rated 4 out of 5 stars

    Liked it, but couple of fatal flaws for me

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the feel of it, shape-wise; it was a comfortable grip. And I loved the scrolling wheel and all the configurable buttons. But two drawbacks were insurmountable for me, and I returned it. The first was its weight. It's heavy, and at first I didn't think it would matter. But over time it was clear that this was a drawback compared to other gaming mice. Second, I just found that the left and right mouse buttons were far too sensitive and far too easy to actuate. The slightest, most minute pressure would cause a click. I found myself accidentally clicking way too often, when I was simply hovering/resting my finger on the button as I would do with any other mouse. And the cherry on top is that there was no satisfying tactile feedback from the click, either. In the end I went with a competitor's mouse just out of personal preference.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nothing short of comfortable, easy, and amazing. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Excellent wired gaming mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wired gaming mouse. Excellent tracking and customization. And who doesn’t love a little RGB? Design not overly offensive to non-gaming types. Go get this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse.. several programmable keys and the ability to set different dpi setting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great transition from controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I grew up playing PlayStation systems on controller and recently wanted to take up pc gaming. This mouse is awesome for that with all the programmable buttons on it, it definitely smooths the transition. Make sure to download the mouse software from logitech to program your buttons and set your sensitivity to find something that works for you. I’m newer and set mine to 400 DPI and then customized my sensitivity in game as well. Find a combination that works for you. Very happy with the response time and performance of this mouse and as a new pc gamer I highly recommend!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best mouse ever

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse because of the feeling and the scroll wheel

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse for small hand ! And u can choose weight by yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very picky when it comes to mouse. And this is my favorite of all time. The size and weight of it perfect for Valorant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Really aiming for a full wireless combo for mouse and keyboard, but the scroll wheel is amazing since you can have it notched or smooth scroll.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse feels great to me. I have big hands and it fits perfectly. AND is comes with weights to make it heavier if it’s too light with you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my boyfriend and he loves it. He liked how it looks because it is all black and he loves how you can customize it.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Great All Around Mouse.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use what works best for you. I've been happy with the G502 for many years and have several bnib just in case i need to replace old reliable. Its been my go to for client builds as well and i haven't had a complaint yet. Just the right amount of buttons for games and having the ability to adjust the weight makes for a very comfortable mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    ghub sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse this was my second one, my first still works but the pads on the bottom wore out after a few years of heavy use, would love more buttons!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best mouse ever made. been using it for years and just got a brand new one to replace the old one.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the Logitech - G502 HERO! We're delighted to hear that you've been a long-time user and that you've chosen to replace your old one with a new one. We appreciate your continued trust in us. Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Smooth as butter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse runs smooth And has extra buttons to setup to whatever functionality you want. Plus it has color changing LED to go with all the other ones on my gaming computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Seems well built and responsive. Not sure i really need weights for my mouse but it does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Mighty Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job for the price. Has all the features of a much more expensive one.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Gaming Mouse

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. I use them on every PC in the house. Lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 4 out of 5 stars

    Best mouse I've owned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has been very efficient. The lights are fairly easy to customize, and it's been running smoothly. My only nitpicks are that it makes a strange squeaky sound sometimes, and the side lights aren't on consistently.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best all around mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is probably the best mouse I have ever had. For only 50 dollars it has a great sensor and it's very comfortable in the hand. The only reason. It is a 4 star is because the scroll wheel makes noise and shakes when moving the mouse side to side.

    I would recommend this to a friend