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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 7497 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 7,497 reviews
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Functional mouse

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can use Logitech app for all management of mouse light and functional.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great build quality. Fits comfortably in my large hand. Very easy to program with logitechs software. I bought this to replace my Corsair Dark Core SE that came with a broken scroll wheel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great value. Exactly what was needed.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the fantastic feedback! We're glad to hear the G502 HERO is exactly what you needed and offers great value. We appreciate you sharing your positive experience! Logitech

  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Better than a normal mouse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few issues: It is a little small in my hands, and I have small hands. The wheel is smooth so it is slippery. It makes it tougher to use when using the indent feature. A couple buttons the index finger is supposed to use are difficult to assign. Still working on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse glides over the desktop like an air hockey puck. Scroll wheel spins for days with a small flick. Buttons click with the perfect amount of press.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse that you can change the weight in. Make it heavier or lighter have not had a problem since i have gotten it. And super easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Logitec

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I ever brought great software definitely recommended.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! I'm glad you're enjoying the Logitech G502 HERO! Thanks for taking the time to share your positive feedback with us. We really appreciate you being a Logitech customer!

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    G502 mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome mouse being able to add weights is nice. very easy to set up and change colors

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    G 502

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the gaming mouse around. Love the ability to add weights to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse but logitech has been slacking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse back in like 2016 and now again in 2024. They replaced the old braided more durable cord with the flimsy new basic one. Not super happy with how logitech has been lacking and not giving more mind to the quality of the products but still a great mouse overall.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 is a popular gaming mouse with a long-standing reputation. While the change in cable material might be disappointing, it's still a great mouse overall, offering excellent performance and customization options.

  • Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well! Happy with my purchase! Works wonderful for an adult hand or a child’s hand! Would definitely recommend to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best mouse i have ever gotten Good bang for the buck

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Best gaming mouse for the price. Id buy another if it broke.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse.... very comfortable. My last mouse after a long day of use my hand would start to cramp and hurt but this mouse is way more comfortable!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Great mouse but poor durability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse to replace the G502 Hero I bought just over a year ago. The old mouse had begun double clicking with a single mouse press, and would also not click and drag. I tried using software solutions to fix it as suggested by Logitech support, but it was only a temporary fix that barely worked. Most games were unplayable. Despite the durability issues, this is such a comfortable mouse that I couldn't find another satisfactory brand or model. I ended up purchasing another hoping that the issue has been solved. A mouse for this price should not last only a year. Meanwhile my Logitech wireless mouse at work from 10 years ago continues to work just fine.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Phelan, thanks for taking the time to share your experience with the G502 Hero mouse. I'm sorry that over time you experienced double click with the mouse. I'm sorry that the use of software did not solve the issue. I'm happy that you are enjoy the mouse so much that you continue to use them. Thanks for being a loyal Logitech customer. Kristi from Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great wired mouse vs the + $100 for a wireless mouse! Highly recommended, lots of programmable options, lighting is nice in low light conditions.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Excellent wired gaming mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wired gaming mouse. Excellent tracking and customization. And who doesn’t love a little RGB? Design not overly offensive to non-gaming types. Go get this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming mouse. Very customizable. Easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Gaming Mouse to Get

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this mouse. It has elevated his level of play as it is very responsive and has plenty of settings to customize his gaming experience.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, love the adjustable weights. Very ergonomic. Just expensive

    I would recommend this to a friend