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Customer reviews

Rating 4.7 out of 5 stars with 7553 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 7,553 reviews
  • Rated 5 out of 5 stars

    Comfy ergo mouse that is EZ on wallet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this mouse, fits my pretty big female hand and has a comfy ergonomic feel to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To infinity and beyond

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so great. The infinity scroll is why you buy this so don’t kid yourself you don’t care about anything else. If the switches die i will update this post.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough to get a 2nd one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one for years and loved it up until the right button started acting up. I tried cleaning it but no luck. It just so happened that it was on sale when my old one died so I grabbed another.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! We're thrilled that you loved your original Logitech G502 HERO Wired Optical Gaming Mouse for years, so much so that when it was time for a replacement, you chose to get a second one. We appreciate your loyalty and are glad it continues to be a great fit for you! Logitech

  • Rated 3 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scroll wheel is super sensitive but overall it’s a great gaming mouse

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    G502 HERO WIRED GAMING MOUSE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son love the mouse using this mouse to do gaming,

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! We're thrilled that your son enjoys using the G502 HERO gaming mouse. It's designed to enhance gameplay and provide an exceptional gaming experience.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming mouse. Really like the weights that comes with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Logitech is the go to for gaming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech is the go to for gaming equipment if you're looking for quality and price to match. The mouse is solid and responsive for gaming. No Complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, i like the extra weights it makes it feel heavy and more reactive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Logi Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech is always a great buy and value. Highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a Good Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and easy to use. My only downside is that one of the sensitivity setting buttons is too close to my thumb and I tend to accidentally push it while gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great for the money

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect mouse for the price point, I really like the adjustable weight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse. Definitely very responsive.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 HERO is a fantastic choice for gamers seeking precision and speed. Its lightning-fast response time and comfortable design make it a standout in the gaming mouse market.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really good mouse and best buy customer service is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels so smooth and amazing to use the lights aren’t too harsh and the buttons on the mouse are so great it is responsive and very affordable for how good of quality it is

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    budget baller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid entry level gaming mouse. will last and great ergonomics.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best mouse out there!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't matter if you want to use this for gaming or just day to day. I've tried other mouses and they all seem big and uncomfortable, however the Logitech mouse is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse perfect for gaming it works so well

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the positive feedback! We're thrilled to hear the G502 HERO is enhancing your gaming experience. If you ever have any questions, Logitech support is here to assist.

  • Cons mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My preferred mouse if you can't afford the wireless

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your kind words about the G502 HERO! It's designed to deliver exceptional performance without breaking the bank. Glad you're enjoying it!

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Can't go wrong with Logitech

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with Logitech, use it daily, zero problems!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Weight

    Rated 4 out of 5 stars

    decent budge mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not super expensive, but it is a good option if you go not want a plain, generic mouse, but you also do not want to drop $80 plus dollars on a mouse. The mouse itself is pretty light, but it has included weights you can add so you can adjust how heavy it is. Also, there is not a ton of RBG lighting. It is pretty much just the "G" that actually lights up. Additionally, I have fairly large hands, and this mouse fits in my hand pretty good. All in all, for the price point, actually a pretty good mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Vampriklown. We're happy to hear you're enjoying the mouse. If we ever need any assistance, feel free to reach out to Logitech support. Thank you for your feedback and thank you for shopping Logitech G. - Logitech