Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 7553 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 7,553 reviews
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Not impressed

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a new computer and wanted a new mouse for it. While it's reasonably comfortable, I found some of the buttons hard to get used to, I'm used to the old G600. I also found the G Hub software difficult to work with.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We understand that adjusting to a new mouse can take time. The G502 Hero has customizable buttons and G HUB allows for extensive personalization. If you're having trouble, our support team is here to assist you in configuring it to your preference. We value your feedback and are always looking for ways to improve the user experience. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got this mouse I had my doubts but it was amazing it works well has great button choices and has weights if it’s too loght

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very good, very responsive and feels great to use when gaming

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    High quality low price.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It points at clicks customize the weights great job

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Better than a normal mouse.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few issues: It is a little small in my hands, and I have small hands. The wheel is smooth so it is slippery. It makes it tougher to use when using the indent feature. A couple buttons the index finger is supposed to use are difficult to assign. Still working on it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Associate helped me decide

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this gaming mouse. I am so happy I took the sales clerks advice because it saved me money and I am impressed with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for gaming

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Software easy to use. Smooth movement and built well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mouse

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy I love it and my family loves it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse fir gaming or doing school work for my daughter. Bought a warranty and had to replace before warranty was up, but replaced with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super smooth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse glides over the desktop like an air hockey puck. Scroll wheel spins for days with a small flick. Buttons click with the perfect amount of press.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good for heavy hands

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you pick up your mouse alot this has weights you can add so you dont do it as much its awesome

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse that you can change the weight in. Make it heavier or lighter have not had a problem since i have gotten it. And super easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ol reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've already had this mouse for years, but it was starting to wear thin and clicks weren't as reliable. Bought this just to replace it and works just as well brand new as it did years ago.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your continued loyalty to us. It's gratifying to know that your new Logitech G502 HERO is meeting your expectations. Your feedback is essential as we continuously work to deliver high-quality products and services.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new mouse and this one works great. Happy with the results

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Smooth as butter

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse runs smooth And has extra buttons to setup to whatever functionality you want. Plus it has color changing LED to go with all the other ones on my gaming computer.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Best mouse by far

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing compares to this mouse had it for years with no hiccups

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Excellent wired gaming mouse

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wired gaming mouse. Excellent tracking and customization. And who doesn’t love a little RGB? Design not overly offensive to non-gaming types. Go get this.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse.... very comfortable. My last mouse after a long day of use my hand would start to cramp and hurt but this mouse is way more comfortable!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    G502

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse, it has great response time and I love how heavy it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well! Happy with my purchase! Works wonderful for an adult hand or a child’s hand! Would definitely recommend to everyone.

    I would recommend this to a friend