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Customer Ratings & Reviews

Your price for this item is $63.99
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The comparable value price is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 7417 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the G502 HERO SE Wired Optical Gaming Mouse, highlighting its comfortable feel, customizable buttons, adjustable DPI, and controllable RGB lighting. Many appreciate the weight and responsiveness of the mouse, as well as the functionality of the scroll wheel and the capabilities of the software. Some customers feel the size is small, while others prefer this wired option over wireless alternatives.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 7,417 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Worth It!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ideal for long hour gaming, it’s weighting option enables users to adjust accordingly

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    one of the best mice on the market

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    adore using this mouse, offers a lot of buttons for convenience in both gaming and casual use. braided cable is a delight

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love this mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a gaming mouse, this is a must have. This mouse is very comfortable and has a lot of customization options.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent mouse but small size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent mouse but is a lot smaller than I thought. Ended up returning it because it does not fit my hand as well as similar style mice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For BIGHAND to carry the game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a cool-looking mouse but it is heavy. I have a Hyper X and they only weigh 59g. After using this mouse for a while, my wrist feels tight and hurt.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you taking the time to share your feedback on the G502 HERO. We're sorry to hear that the weight of the mouse is causing discomfort in your wrist. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Make it heavier or lighter!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse. Great quality, and the ability to change the weight by adding/removing the included weights is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mouse good price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and is priced decently well. The software allows you to customize a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good solid mouse

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints whatsoever. Thumb buttons in good position, good heft. Had it for several months, no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still haven't found a mouse to beat the G502

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried so many mice for gaming and nothing compares to the way this one feels. Logitech knows what they're doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great features and comfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    G502 Hero so far has been such a huge upgrade from my Razer Basilisk. Going from wireless to wired took a little to get used to. The infinite scroll and extra buttons has been amazing. Highly recommend.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the feedback! Glad you're enjoying the G502 HERO's features. We're here to help if you have any questions about wired mice

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Works Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Excellent.Very Comfortable and easy to setup and use.Makes Gaming easier and better.I would definitely recommend this product!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best Mouse Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Very comfortable for gaming and office work

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing Quality Mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing mouse, has everything I need and more, is super comfortable, and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my son’s first gaming mouse and he really likes it. It has weights to adjust how it feels when you move it around and extra programmable buttons.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Safe choice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adjustable weight is what pulled me in and I just love this mouse all the way around. It has a lot to do with personal preference but I’ve got 8 months on it and I do not want a different mouse. Not completely loaded with buttons which is okay with me but it has a few others that you can map if needed. Not the greatest for needing multiple buttons mapped to mouse buttons. Quality is solid and good, but not ground breaking

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse is great. Only small downside it was small in my hand. But can’t knock stars off for that.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Takes some getting used to but it can be great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build Quality is probably the biggest knock against this mouse. It's not bad but it's as nice as the G700 I'm coming from. The scroll wheel feels plasticky, and the lightweight feeling of the mouse make it feel cheaper but the lack of weight is what makes it a better gaming mouse apparently. The higher DPI lets you better fine tune your gaming settings and I think it's allowed for a marginal improvement over my old G700

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with windows and Mac. You can customize the weights in the bottom of the mouse. That feature could be nice for some people. The G lights up and you can change the color through the software. It’s a neat mouse with a lot of programmable buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Purchased for my brother who enjoys gaming and he loves it. Love how it changes colors. Matches his RGB keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great mouse at a better value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. It has everything I want in a gaming mouse. Great software, great build quality. And most of great price.

    I would recommend this to a friend