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Customer Ratings & Reviews

Your price for this item is $63.99
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The comparable value price is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 7417 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are pleased with the G502 HERO SE Wired Optical Gaming Mouse, highlighting its comfortable feel, customizable buttons, adjustable DPI, and controllable RGB lighting. Many appreciate the weight and responsiveness of the mouse, as well as the functionality of the scroll wheel and the capabilities of the software. Some customers feel the size is small, while others prefer this wired option over wireless alternatives.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 7,417 reviews
  • Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this mouse for years with zero complaints. Son liked it so much always asked for the same one so purchased one for him too. And its my favorite ergonomic mouse yhe bend for the thumb is perfect.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Years of flawless performance and a comfortable design that gets a double thumbs up! We love hearing the G502 HERO is a family favorite. Built to last and engineered for comfort, it's a gaming mouse that can be passed down (or fiercely protected) for generations to come. Happy gaming together!

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    :)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my brother loves it :) got it as a christmas gift he says it’s very comfortable to use

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Logitech g520

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great mouse, love all the mappable buttons for gaming as well as the ease of use with the Logitech g hub

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best Service Best Price Best Buy

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing experience for someone who is scared of making the wrong choice. I had all my million questions answered with kindness and patience. I am really happy I was able to grab my items.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear our customer service team helped you find the perfect gaming mouse for you! Finding the right fit is important, and we're glad our team was able to answer all your questions. Happy gaming!

  • Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and feels great in my hand. Feels sturdy and so far has been reliable and responsive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really reapoaive. Make sure you download the logitec ghub application and you can change your dps.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice mouse, fells good in your hand. And looks nice as well. I like a heavier mouse and there is adjustable weights in it. So if you like a lighter one you can just take them out.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Affordable and high quality gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much the same as the regular G502 HERO other than the white color, but was much cheaper during Black Friday. Feels comfortable in my hand. The weights that come with the mouse along with the downloaded Logitech mouse driver makes it a super customizable mouse to fit your individual needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this gaming mouse, we’ve had zero issues out of it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive review of the Logitech G502 HERO! We're thrilled to hear you're enjoying it and have experienced zero issues. Your satisfaction is our priority. Logitech

  • Rated 2 out of 5 stars

    Lackluster mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came in to replace my computer mouse with reasonable price. Overall not impressed with the product. Dpi feels inconsistant and it feels fragile. even with all the added wieghts provided in packaging it still feels too light. No fault or dig at best buy, the product just isn't what I thought it was.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re sorry to hear that the Logitech - G502 HERO Wired Optical Gaming Mouse didn’t fully meet your expectations. This isn’t the experience we want for you. Please reach out to us at socialcare@logitech.com with your details, so we can help resolve the issue. Logitech

  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Gaming Mouse w/Great Buttons & Tweaks

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wired gaming mouse with a good amount of well-placed buttons for larger hands and some tweaking options.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Don't get weighed down

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse has been fantastic and the custom weight set allows me to have it meet my needs for speed and comfort.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice, yes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great mouse that an BestBuy employee recomended me. Works very nicely when spam clicking and feels good in the hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Mouse. Very comfortable and durable desi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse. Very comfortable and durable design. I haven't had any issues with the product. It does rely on the Logitech G Hub and I have ran into some issues with their software. The mouse has on the fly DPS settings to increase speed, a locking key to move from free spin to segmented zoom on mouse wheel. Each key is assignable with the G Hub. I have no complaints considering competitors to Logitech also have error prone device and RGB software.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Budget Mice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good budget mouse for those who cannot afford the high end gaming mouse. Kids love it and have not had a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, ergonomic, extremely solid build that is NOT flimsy! I couldn't be more happy with a purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted for a while. I believe it still works. The boy likes to play his computer games

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your experience with the Logitech - G502 HERO. We're glad it provided reliable performance for a significant time. We hope you are continues to enjoy using it for his gaming adventures. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great mouse for the price. Very comfortable to hold.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Gaming

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    strong and durable this mouse is awesome works very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought this on Cyber Monday and Im happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I happened to buy this on sale for Cyber Monday. So the quality far exceeded the price. Very good laptop for my needs. I havent tried any triple A games, but for old gen games like DayZ and Fallout New Vegas, its impressed me so far.

    I would recommend this to a friend