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Customer reviews

Rating 4.7 out of 5 stars with 7542 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 7,542 reviews
  • Rated 5 out of 5 stars

    I hope they never stop making these.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last long and does not break easily. Just enough extra buttons for your game. No you do not need the whole numeric keypad on a mouse. Software does not feel bloated either.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your support and are happy to hear the product is serving you well. Your feedback helps us improve every step of the way. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse for every day use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse with multiple functions has a soft wheel and also like the individual weights that can be added or removed into a nice case with easy access to them.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us. We’re glad the product is serving you well and helping you get things done. Thanks for choosing Logitech! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great wired mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer wired mouses to avoid batteries and latency, so this one fits the bill nicely once it's on sale. It's got adjustable weight, back and forward, dpi toggle, programmable memories for personalizations, and has a nice scroll wheel.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best mouse i ever had, i dont regret the pruchase at all, its very comfortable and has great responso for.all kind of games specially for shooters, and the dpi change is great, what i also love is the wheel mouse you can click a button and it will change the speed and keep rolling with a single pull, or change to a clicky slower way to spin, very usefull for long pdf or webpages, also de personalisation of buttons is easy and the program allows you to have presets with different combinations of buttons. Just love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new gaming setup favorite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not trying to glaze but this mouse should be worth more it blows razor away no issues after a few months. it feels solid could easily outlive any razer buttons are still as clicky as ever love the scroll wheel you won’t have issues swapping items in video games.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for taking a moment to share your experience. We’re so glad the Logitech G502 HERO Wired Optical Gaming Mouse is working well for you. Your support means a lot and helps us keep improving. Logitech

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    such a sexy mice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    finally got the mice i’ve been wanting to own, so far i’m satisfied with it, the look is so sexy and aggressive, I just like that the two thumbs button is actually more pronounced than my previous mice (Steel series rival 3) this mice deff much heavier than the regular one you prob use, the package comes with weights that you can add under the mice but for me, I didn’t even bother using them because the mice is already heavier than my previous one. it’s something to get used to that’s for sure, having the ability to adjust my DPI from the mice extra button while in game is awesome! rgb lights are simple no light bar or anything here, but you’ll get about 4 little section of lights, that’s including the G logo. looks so much better since I also have a Logitech keyboard, I doubt i’d be switching mouse anymore, I don’t think i’m looking for anything else, only thing is getting used to it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Best gaming mouse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming mouse. It comes with weights, you can add or remove which was a game changer. I never realized having a heavy weight mouse could take my gaming to the next level. It gives you more control and feel sturdy and comfortable on my hand. You can program it and customize the settings.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience! We’re thrilled the Logitech G502 HERO Wired Gaming Mouse is working as intended. Your feedback helps us grow. Logitech

  • Pros mentioned:
    Comfort, Weight
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Love this mouse except for one flaw..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse to replace the Corsair Harpoon RGB. I love the feel of the G502 Hero. Its sleek design just feels right! The adjustable weights are awesome too. One of my reasons for switching mice was because I wanted a heavier mouse because I’m a pretty strong guy with thick hands. I needed something with some weight to it. But one fatal flaw on the mouse is, occasionally I get double clicks. It’s not very often and when it does happen, it comes in spurts. After doing some research, I found that this is can be common in Logitech mice. So I definitely recommend getting the replacement plan if you purchase this mouse. Here’s some pros and cons Pros: Adjustable weight Thumb rest on side adds to extra comfort Beautiful design Mouse cable is light and nice quality Mouse shape fits hand well Sensor is super accurate Cons: Double clicks Logitech software is annoying DPI Switch is right beside LMB, so you’ll have to get used to not accidentally switching DPI Scroll wheel (although not bad) could be better quality Ultimately, I recommend this mouse with the protection plan. If not for the double clicks, I would’ve given the mouse 5 Stars.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Rgb lighting, Weight

    Rated 5 out of 5 stars

    Absolutely love this mouse!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot recommend this mouse highly enough. It's so comfortable. The buttons are super-repsonsive. The customizable weight is an interesting feature, but pretty useful. The zone lighting is nice, too. And now that it's supported under Logitech's G Hub, LightSync works properly.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse for larger hands!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a while to find something sized just right. I’m about 6’4 so to find something comfortable and easy to use takes some time. Glad I bought the mouse and I put all of the weights in it for it to be alittle on the heavy side (my preference) the cord is long, durable, and even has a Velcro strap to wrap up the excess. The scroll wheel is pretty cool with a click of a button located next to it you can switch from a normal clicking rotation to a free running wheel. Love how there are additional buttons on the side but however I think there is one unnecessary button and that’s to change the color of the logo on the mouse.... I think it’s silly but to some it may be cool??? There is one other button that will slow down the sensitivity as long as you hold it (great for a zoomed in sniper shot or other first person shooters) Long story short works great Just buy it thanks for reading my review

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Rgb lighting

    Rated 5 out of 5 stars

    Awesome mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this is better than the Razer viper 8k hard recommend (and yes you can turn off the RGB)

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re grateful for your kind words. It’s wonderful to know our product is helping you out. Thanks for choosing Logitech! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Probably one of the best wired mice for its price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, Logitech is just really doing a good job of making mouse sensors and the HERO sensor is evidence of that. Really ergonomic, G Hub is so much better than the old software, plenty of buttons, infinite scroll wheel, customized weight. Not much more you need from a mouse. If you have had wider mice in the past, it might take time getting used to the more narrow frame, but it doesn't take long to really get used to it. Pros: customizable weight infinite scroll wheel plenty of buttons (could be a con, depending on preferences) HERO sensor is one of the best or the best sensor on the market software helps with lighting and profiles Cons: the weights are small and smell very metallic-icy (wash your hands afterwards, but you won't smell them once they're in and covered) not much unless you don't like a narrow mouse

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price, Weight

    Rated 5 out of 5 stars

    All the buttons you could ask for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the excellent price this mouse goes at, the buttons, weights, customizability, and general quality of the G502 is the best mouse I'd ever want. No plan to get a different mouse any time soon :D

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    logitech g502

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    extremely good price for a really good mouse all tho the software sometimes is a little but buggy when using the softwares macro but none the less its really good price. really responsive, and the software also has a setting for your dpi, it also comes with weights for the mouse just in case you like a heavier weighted mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so pleased to hear that you’re enjoying your Logitech device. Your feedback is a big part of what helps us grow and continue to serve our users better. Thank you for choosing Logitech and for being part of our journey. Logitech

  • Rated 5 out of 5 stars

    Good price and software works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse isn't my favorite mouse. Just not my preference as this mouse was for the wife I prefer the g303 shroud but that isn't saying either one is better just what style you prefer. Seems like you can't go wrong with a logitech mouse as I never have issues with Logitech mice. They have great software unlike many other brands and I don't seem to experience much issues with Logitech products ever. Razer on the other hand has giving me issues after issues with multiple different products and I have just given up on them at this point cause I don't think they will ever sort the software issues out as it has been years now.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words! We’re delighted the product is performing well for you. Your feedback inspires us to keep pushing forward. Logitech

  • Pros mentioned:
    Comfort, Overall performance, Weight

    Rated 5 out of 5 stars

    Awesome feel, comfort and longevity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased this item before and it's 2 years old now, and I got another laptop, so I went back to the old faithful brand and style for the second laptop. The first one is fine. And my spouse has the third one :) this mouse is afantastic weight, feel and comfort and has adjustments for adding more weight included with the purchase. The cord has had massive daily abuse for two years without fail. It's also traveled in backpacks on many trips. Whereas my precious "other brand" mouse didn't last 6 mo with similar gaming activity. Totally worth it

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Great mouse for anything

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great mouse for gaming. Hit almost all headshots thanks to it's accuracy. Has weights if u want more weight and can change the dpi on the go without having to access the logi hub for it. Lights can be customized to each game and if getting shot at or shooting at the enemy player. Had fun with the free fly wheel just stop it before cod kicks u from the match for too many inputs at one time. Long cable if your wondering about it.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Legendary Design

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale and it was a steal! I have always loved the G502 design and coupling that with this colorway was a no brainer. The buttons are of quality and feel really nice. The mouse includes weights you can add if you prefer a heavier feel too. You can customize your buttons and lighting via the G-Hub app.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    G502 must buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of this gaming mouse. Love that you can change the weight. Very well made. Love the fact i can change the dps on the mouse as well.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Best Wired Gaming Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has all the features you'd need in a gaming mouse, the hyper scroll wheel is super cool, little rgb is nice, cable is solid, nice weight system, and the extra buttons are super useful

    I would recommend this to a friend