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Customer reviews

Rating 4.7 out of 5 stars with 7542 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 7,542 reviews
  • Pros mentioned:
    Overall performance, Rgb lighting, Weight

    Rated 5 out of 5 stars

    Best Gaming Mouse I’ve Used...EVER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wired Logitech G502 is the best mouse I’ve ever purchased. I bought it during a fire sale in early February. A lot of gaming accessories were on sale. It came down to this mouse for $20, or the Razer Deathaddder Elite (also $20). I used to buy lower quality wireless mice/keyboard combos from Logitech and Microsoft. This is a much better experience. I decided to go with this over the Razer Deathadder Elite which is inferior to this product. This has more programmable buttons, better build quality, cool Logitech G-Hub software that works well, RGB settings on the fly with a dedicated button, options for a scroll wheel with resistance or on a bearing. Best way I can explain the scrolling is to think of it like any other mouse with a scroll wheel (its tighter and more precise), but I keep mine on the setting that turns it into a skateboard wheel (it spins allowing you to scroll much faster, great for web pages, and long documents, or gaming). This mouse came with a Logitech sticker, configurable weights for the bottom of the mouse. I keep mine at stock weight and its been fine for games like Diablo 3 and WoW. You will probably want more weight if your are a competitive FPS gamer that plays games like CS:GO or Battlefield/Star Wars: Battlefront. The packaging experience was nice, very straightforward and easy to unbox. The cord is very long. I use mine with a laptop most of the time, and it has a bunch of excess wiring for plenty of give. So, if you are using it with a desktop it should be able to accommodate for the length between you and your PC. In conclusion, this is a very high quality product from Logitech (normally retails at $70). If this quality speaks for any of Logitechs other gaming gear, then they have made a lifelong customer of theirs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love Logitech!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered for a Christmas gift for someone else seeing as I already have this mouse and love it! I love Logitech products and my brother-in-law wanted a corded computer mouse for the holidays because he's a PC gamer, so I knew this would be perfect. From my experience, this mouse is ideal for gaming (duh) or if you're a photo/video editor, cannot recommend a gaming mouse for editing enough! I've used this and other Logitech mice for editing and they work so well. Additionally, if you're a fan of RGB lights on your setup then perfect! This offers the perfect little burst of color without being obnoxious.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience—it’s always a pleasure to hear from happy customers. We’re delighted that our product is serving you well and making a difference in your day-to-day routine. We appreciate your trust in Logitech. Logitech

  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    Bang for your buck.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute standard for a gaming mouse, last a long time, very comfortable. Ghub can be an issue occasionally.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s always a pleasure to hear from satisfied users. Thanks for sharing your experience—it helps us keep doing what we love. Logitech

  • Pros mentioned:
    Weight
    Best Buy Employee

    Rated 5 out of 5 stars

    Solid Mouse For Gaming

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, has extra mappable buttons, weight is nice, scroll wheel unlocks, associated program is solid

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so pleased to hear your experience has been positive. Your input helps us build better products for everyone. Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Great value, definitely recommended!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a G700 that I bought 11-12 years ago. Love Logitech products, so - even though the Razor Basilisk was also a contender - went with something similar. I'm not too fond of wireless mice, so the USB cool. Comfortable grip, really like the bumps on the right side. Adjustable weights may not matter to people who only use the mouse for an hour or two, but I work and play with this mouse, and the difference is noticeable. Buttons can be remapped to perform any function and the mouse can store 5 profiles,5 different button combinations. Overall, definitely worth the price, hope it'll last as long as the 700.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Very comfortable high performance mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse, it is so comfortable to use and I've found myself using the buttons a lot more than I thought I would. Only Complaint is the logitech software isn't very good.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you sharing your thoughts on the G502 HERO. We're glad you're enjoying the comfort and the versatility of its buttons. Your feedback regarding the Logitech G HUB software is valuable to us. We're constantly working on optimizing the software's performance and user experience. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    good mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mouse isn’t too big. all the buttons work smoothly. if ure confused about the buttons just search it up honestly. mouse isn’t heavy at all either in general. it’s cool they give u magnetic weights to make the mouse heavier if thats what u want. i got this mouse off of a friend’s recommendation, and would honestly recommend this to others too :)

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your thoughtful words! We’re proud to know our product is working well for you. Your support means everything. Logitech

  • Rated 5 out of 5 stars

    Best mouse for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After putting around 50 hours into using this, I can say this easily beats its more expensive comptetition. The fact that its wired means less latency, plus you wont have to worry about a dead battery in a crucial moment. The DPI adjustments are fantastic, allowing you to switch between 5 different speeds that can be adjusted at any time. Lastly, and my personal favorite, the scroll wheel. Being able to unlock it and just let it rip has made web browsing FANTASTIC.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We truly appreciate your detailed feedback on the Logitech G502 HERO Wired Optical Gaming Mouse! It's fantastic to hear that after 50 hours of use, you find it outperforms more expensive alternatives, highlighting its low latency, reliable wired connection, and impressive DPI adjustments. We're especially glad the unlockable scroll wheel has enhanced your web Browse experience. Your insights are incredibly valuable! Logitech

  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful mouse. It's very ergonomic, fitting comfortably and naturally into my hand. The adjustable macro buttons make it great for gaming. Easy sensitivity adjustment on the mouse, when combined when in game sensitivity, allow for precise movement in whatever you're playing. Hard to beat quality to price ratio.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Well said! The G502 HERO is a beast ergonomic design, 11 programmable buttons, and HERO 25K sensor with up to 25,600 DPI for pinpoint accuracy. Add in customizable weights and RGB lighting, and it’s a top-tier gaming mouse that delivers serious value. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best mouse.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far my favorite mouse. It perfectly fits my hand and has adjustable weight so you can customize the feel for a lighter or heavier mouse. The mouse wheel unlocks and that can be useful, and all the buttons are well thought out and actually useful. DPI goes up to like a billion so you should be fine. Also recommend the wireless version. Only issue is they seem to have a problem after about a year where the right mouse button becomes finnicky and less responsive, but that might be a product of my pink out rage.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Perfect all round

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse. It is quite large and perfect for my right hand. Absolutely love the 11 customizable buttons and use almost all of them in Call of Duty. The hyperscroll wheel is a wonderful addition and I use it all the time while browsing the web. You're able to lock it so you can use it as a traditional scroll wheel when playing games. I cannot stress enough the value of this mouse for the price. I got it on a Black Friday deal and I couldn't be happier. One more thing, I love the RGB lights on this mouse. There's only a few so it's nice and subtle just how I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I need it to do and it does it well. It is comfortable in my hand and with the added weights, it feels solid and moves like a charm.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re grateful for your kind words. It’s wonderful to know our Logitech G502 HERO Wired Gaming Mouse is helping you out. Thanks for choosing Logitech! Logitech

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    10/10 Would Highly recommend.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a part of my husband's anniversary present and he has loved it! He was thrilled to find out not only is it weighted, he can adjust how much weight he wants in it and can adjust it. He also loves that the scroll wheel has a button that adjusts how quickly it spins. It also syncs up with his other RBG items in the set-up so dubs for all.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Amazing budget gaming mouse.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot say enough positive things about this mouse. Using the Logitech G Hub software, you're able to customize everything from the DPI to RGB light sync to button mapping. This mouse even comes with weights you can add to make it heavier, which is a nice touch for those who prefer a heavier mouse. I definitely recommend this mouse for gaming as well as everyday use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is amazing. It comes with weights that improve accuracy. Besides that, it has several buttons that allow you to configure macros, change colors, adjust the DPI, and even use the included software. I highly recommend this mouse. It also has a comfortable grip.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your detailed feedback! We’re thrilled to hear the Logitech G502 HERO Gaming Mouse has impressed you with its customizable features, accuracy, and comfortable grip. Your recommendation means a lot to us. Logitech

  • Pros mentioned:
    Comfort, Rgb lighting

    Rated 5 out of 5 stars

    Excellent Mouse Option

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this exact mouse for 3 years. It is comfortable in the hand for prolonged gaming sessions. The Logitech software allows me to edit the RGB along with the DPI settings to fine tune the sensitivity of the mouse. I've used the mouse extensively & it functions flawlessly even 3 years later.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Rgb lighting, Weight

    Rated 5 out of 5 stars

    Lots of customization

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You're able to program the buttons, scroll speed, physical weight, RGB lighting, and DPI profiles with ease. Very hard to beat for the money

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good Mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a long, long time since I had a wired mouse. It is very responsive and very easy to customize to buttons. I'm a Linux user and the Hero is fully compatible. Most mice always felt too light so I especially liked the option to add addition weights for a more custom feel. I could do without the RGB lighting but as this was on sale it was hard to pass up. I think that the same rubber grippy stuff that is on the "thumb hold" and along the right side should also be on the left/right buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome but wish it was bigger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has been amazing, I wish it was a little bigger so that it fit my hand better like the mx master but otherwise it has been great!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for taking the time to share your experience. We're thrilled to hear that the product is working well for you and meeting your expectations. Your feedback helps us continue to improve and innovate. We truly appreciate your support of Logitech. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first mouse n I fell in love. The buttons n placement are perfect. Adjustable weights n everything make it so easy to dial in.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so happy to hear that our product is working well for you. Your review helps us understand what we’re doing right and where we can grow. Thank you for being part of the Logitech community and for taking the time to share your thoughts. Logitech