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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 7432 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the G502 HERO SE Wired Optical Gaming Mouse, highlighting its comfortable feel, customizable buttons, adjustable DPI, and controllable RGB lighting. Many appreciate the weight and responsiveness of the mouse, as well as the functionality of the scroll wheel and the capabilities of the software. Some customers feel the size is small, while others prefer this wired option over wireless alternatives.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 7,432 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    The Working Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth when Gliding Good weight would recommend for users

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost Indestructable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one of these mice. First one I gave away when I sold my old computer. Tried a Corsair mouse and a Razer mouse. Both were crap with in a couple months. My first one of these, I bought at launch. Person I gave it to is still using it, at this point it would be 8 years old I believe?

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    8 months in, still works great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the mouse for about 8 months now and so far I haven't had a problem. Mouse has held up perfectly, the extra weights work as intended and the software is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Comfortable and versatile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse fits my hand perfectly. The adjustable weigh helps when I go from gaming to cad design.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless

    Rated 5 out of 5 stars

    Logitech G502

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great mouse, way better then my old wireless one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is pretty much the ol reliable of gaming mice. Good value, solid construction, good feel, good sensitivity. Nothing bad to say about it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the review! The G502 HERO is a popular choice for gamers due to its comfortable design, reliable build quality, and precise sensor.

  • Rated 4 out of 5 stars

    Great all around mouse

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse. Easy to setup, customize and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very helpful for gaming option convenience. Ergonomically friendly.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Fjeldhouse,
      Thank you for your five-star review! It is greatly appreciated. Continue to enjoy your device. If you ever need assistance, please contact Logitech Support on the website.
      LaShonda from Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    i

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really great. It is a light mouser and really recommend to use it.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there, and thank you for this great review! If you haven't done so already, consider downloading our GHub software, which should allow you to further customize the mouse with things like lighting and DPI profiles as well as custom button mapping. Thank you for choosing Logitech!

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    good device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    expansive but worth. it is very smooth and comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the money. Use it for gaming and in adobe photoshop really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite so far

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite mouse so far. Very accurate and easy Logitech app. Great feel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed using this mouse for a long time after my Razer one broke, enjoyed this more than the Razer one, every button is configurable

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thrilled to hear you've been enjoying your Logitech G502 HERO! It's fantastic that you've found it to be an upgrade from your previous Razer mouse and that you're loving the customization options.

  • Rated 5 out of 5 stars

    fits

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this mouse fits my large hands alot better. now i need one for mmo

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great for gaming.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this since I was getting a new keyboard and not having any problems with it. Has a nice feel to they mouse but feels small even though its the same size as my old mouse. I'd definitely recommend it for someone who wants a more advanced mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great mouse, would buy again. Came from g903, this one feels better in hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I have used so far, Logitech has definitely nailed the PC peripheral market.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a little bit smaller mouse and my son has this mouse. So I tried it out and liked it. He bought it for Christmas for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Mouse not so good instructions

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product and Best Buy has been great in helping me with it. I have knowledge in computers (been building many of my own since 1990) but the instructions to get the most out of the keyboard are less than plain. Have worked through many but if I was a new user wanting all the wonderful features that it offers, I would find it difficult. It will just plug and play well, but accessing the extra features is not simple and the instructions are not simple either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent mouse

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best gaming mouse I have ever owned. This is my 2nd one. The only thing I will say is that the scroll wheel broke on my first one, but that was after 3 years.

    I would recommend this to a friend