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Customer Ratings & Reviews

Your price for this item is $63.99
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The comparable value price is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 7483 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 7,483 reviews
  • Rated 5 out of 5 stars

    Great for Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, I like how it feels and responds. Very quick and simple to use.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so pleased to hear that you’re enjoying your Logitech device. Your feedback is a big part of what helps us grow and continue to serve our users better. Thank you for choosing Logitech and for being part of our journey. Logitech

  • Pros mentioned:
    Price, Rgb lighting, Weight

    Rated 5 out of 5 stars

    Lots of customization

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You're able to program the buttons, scroll speed, physical weight, RGB lighting, and DPI profiles with ease. Very hard to beat for the money

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good Mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a long, long time since I had a wired mouse. It is very responsive and very easy to customize to buttons. I'm a Linux user and the Hero is fully compatible. Most mice always felt too light so I especially liked the option to add addition weights for a more custom feel. I could do without the RGB lighting but as this was on sale it was hard to pass up. I think that the same rubber grippy stuff that is on the "thumb hold" and along the right side should also be on the left/right buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Logitech g502 hero

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse for the price. I do like all the features it comes with like the weights you can add in, the extra buttons to bind with.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We’re grateful for your thoughtful feedback. It’s encouraging to know our product is meeting your expectations. Thanks for being part of our journey. Logitech

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Great option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G502 HERO is a top-tier wired gaming mouse, offering precision, comfort, and customization. Its HERO 25K sensor ensures ultra-accurate tracking, while the adjustable weights let you fine-tune the feel to your preference. The ergonomic design makes long gaming sessions comfortable, and the RGB lighting adds a stylish touch. With 11 programmable buttons, it's perfect for gamers who value control and versatility. A solid choice for both casual and competitive players!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the Logitech G502 HERO Wired! We're glad you're enjoying its precision, comfort, and customization options. Logitech

  • Pros mentioned:
    Buttons, Weight
    Best Buy Employee

    Rated 5 out of 5 stars

    Absolutely Phenomenal Gaming Mouse

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used for a while and this has to be, hands down the BEST Gaming Mouse I have ever used. The fetures you get for the price you pay is amazing. Mapable buttons, several DPI agustment options, a Lock/Unlock button for the scroll wheel, customizable weight, ADS button, this mouse has ot all. HIGHLY RECOMMENDED.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Weight

    Rated 4 out of 5 stars

    Best mouse I've ever used

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ergonomic, comes with weights, fully customizable, responsive, long cord, LED customizable. Perfect mouse. You can get it relatively cheap if you wait for sales. Got it for $30 and am happy with it for the past six months.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Solid Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has a great feel to it. I wish the overall size was just slightly bigger, but that is the only downside I've found so far. As of this review, I've used it for about 15 hours in total and it's been great! The scroll wheel is fantastic in both scrolling options. The ability to add weights has been awesome as well. For the more casual, non-fps players, this mouse has been well worth the purchase so far.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Great mouse with multiple features.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, multiple buttons and multiple settings. The wheel has a button that can shift it from ratchet mode to free spinning mode. It has weights you can add to the bottom for a bit of heft.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thanks for reaching out about the G502 HERO. It sounds like you're a big fan of the multiple buttons, customizable settings, and adjustable weight system. The scroll wheel with the hyper-fast scrolling mode is a great feature for navigating long webpages or documents too.

  • Pros mentioned:
    Buttons, Comfort

    Rated 5 out of 5 stars

    Premium mouse,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has many customizable buttons, feels great and is of very good quality, HIGHLY RECOMMENDED

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s fantastic to hear that you’re satisfied with your Logitech product. We strive to deliver quality and reliability, and your feedback reassures us that we’re on the right path. Thanks for your continued support—we’re lucky to have you with us. Logitech

  • Pros mentioned:
    Buttons, Rgb lighting, Weight

    Rated 5 out of 5 stars

    Versatile

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse is very versatile. You can add weight to it to make it lighter or heavier. There’s an option to have non-stop scroller or a rigid one. Plenty other buttons to bind to your mouse. Nice and simple RGB.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience with the G502 HERO! We love hearing that you're enjoying the customizable features, especially the adjustable weight system and versatile scroll wheel. It gives you a lot of control over your gaming setup.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best mouse for me

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried a few Razer mice and never really liked the fit to my hand. While this is extremely subjective, I found the Logitech Hero to fit my hand perfectly, and I like being able to control how heavy it is with the included weights. Being able to de-click the scroll wheel is also amazing when blasting through forums or lengthy menus. On the fly dpi adjustments are amazing when playing OW and swapping between different heroes with different tracking styles too!

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Awesome value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the money, especially on sale! Plenty of buttons, adjustable weight, and smooth. Logitech knows what they're doing.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the Logitech G502 HERO Wired Gaming Mouse. We are glad to hear that you find it to be an excellent value with plenty of features, adjustable weight, and smooth performance. Your support and confidence in Logitech are greatly appreciated. Logitech

  • Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one of these years ago. Since then, I've tried multiple other big brands. Razer and Corsair and such, and never found a mouse that felt as nice in my hand as this. Also had less issues in the two of these I've owned than any other brand. Even the Razer version of the same mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you taking a moment to share your experience. It’s great to know that our product is living up to your expectations and making your tasks easier. Your support means the world to us—thanks for being a Logitech customer. Logitech

  • Pros mentioned:
    Price
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Awesome deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a programmable mouse where all buttons could be programmed. Most mice do not allow you to program the sniper button (allows you to lower dpi quickly); the hero does and then some! The price was right at 50% off retail. I prefer wider mice for my hand but after many games I don't notice the smaller size. They have g hub software you must t download to program the buttons. I suggest you do this, but save all your profiles offline, meaning on the memory device of the mouse. This will fix a lot of profile switching issues. I like the dpi buttons left of the left click, i programmed them for basic attacking and now i can stutter step with ease. Have fun gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Exceeded expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G502 hero mouse is an excellent choice for everyday use, work from home, just about anything you could think of. I did review a lot of other products on the Internet, most of them seem like they would be viable options but, in the end, I went with Logitech. Some of the reasons for choosing Logitech were brand name, experience, and some of the products I still have are very durable and have been with me for several years. This mouse it's simple to use, there are several buttons to use back and forth scrolling up and down and paging forward and back. Very convenient. I do like the option you have to click for the scrolling button you can either choose for it to roll smoothly or traditionally with the clicks. Allowing it to roll smoothly is a great option, to me anyway, because when you want to scroll back up to the top of the page you just flick it once and it continues roll and you get back up to the top page no problem. There are options to customize this with various colors, you can go through the G hub select your product and you can customize it from there. Other customization options on the G hub are DPI you can designate different buttons for different uses whatever you feel comfortable with. Overall, I think Logitech got it right with this one. Again, this mass will more than meet your needs, yes some cases may surpass them as they have mine.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Click, Click, Boom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good mouse. I like that I can adjust the weight of it, make the mouse feel how I like. The buttons have nice clicking sound.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We’re pleased to hear that our product is serving you well. Your review helps us grow and evolve. Thanks for being part of the Logitech experience. Logitech

  • Pros mentioned:
    Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    One word: awesome

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a fan of Logitech mice and keyboards, that said, this is an awesome, versatile gaming full size mouse. It comes with six nice sized weights to make it heavier or lighter as needed. The wire looks and feels sturdy enough to withstand all kinds of rigorous gaming. I did run into a software glitch that I had to uninstall it and reinstall it. However, it does not take away from the quality build, flexibility and speed of this toy... yes it’s a very nice toy to have. The hand rest perfectly for my case, though some small hands may find the buttons a bit far. The weight’s compartment holds them tight and so far no accidental falling like others I owned. All in all, worth putting it in the wish list.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Rgb lighting

    Rated 5 out of 5 stars

    Awesome mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gaming mouse is awesome! With RGB & with programmable buttons, it’s what I love this mouse. Thanks .

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your thoughts on the G502! Sounds like its extra buttons are a real win for gamers who crave customization. Definitely a solid pick if you value versatility in your setup. Glad you're enjoying it! Logitech

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Feels good in the Hand, weird buttons though.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low profile, so it's not crazy ergonomic. By default, the logitech software allows for four ways to change DPI? Do I really need that? Thankfully they're reprogrammable. Still, it's comfortable to use and the little weighted bits add just a bit of heft to it. The free spinning scroll wheel is nice too.

    I would recommend this to a friend