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Customer Ratings & Reviews

Your price for this item is $63.99
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The comparable value price is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 7400 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the G502 HERO SE Wired Optical Gaming Mouse, highlighting its comfortable feel, customizable buttons, adjustable DPI, and controllable RGB lighting. Many appreciate the weight and responsiveness of the mouse, as well as the functionality of the scroll wheel and the capabilities of the software. Some customers feel the size is small, while others prefer this wired option over wireless alternatives.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 7,400 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent mouse with helpful software

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse with helpful software and weights to modify the responsiveness and feel of the mouse. Also, the Logitech software is not heavy and obtrusive like some of the competitors. I've used much more expensive gaming mice and this one is lacking nothing and excels over the more expensive mice in many categories. Great find.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Smooth and responsive gaming mouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first gaming mouse. It has weights you can add and remove depending on your specifications. It lights up, and is very smooth and responsive. I love it so far! I like the button that is near the scroll wheel that enables and smooth non restricted soundless scroll. You can do that or have it make the usually scroll noise that comes from a mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    I absolutely love this thing

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this mouse so so so much!! I probably have 5 of these laying around the house. Not one broke, but i just like having them around. The amount of weight you could put in the mouse is my favorite thing. Because every other mouse tries to be the lightest and smallest mouse ever. I hate that. I like the heavy, ergonomic feel of the mouse. Every other mouse cramps my hand except this one

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're a huge fan of the Logitech G502 HERO mouse! Its customizable weight, comfortable design, and reliable performance make it a top choice for gamers. Thank you for your continued loyalty.

  • Rated 5 out of 5 stars

    I understand why people love this mouse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost returned this mouse because of the scroll wheel. When I first unboxed the mouse, I thought "Wow, this fits so nicely in the hand." And when I started using the scroll wheel I thought it was broken or permanently free-spinning, which I assume is a gaming feature. Initially, I didn't like the free-spinning at all, and I almost returned the mouse because of the scroll wheel. And then I discovered the switch right below the wheel which locks it into clicky mode. Amazing. I understand why people love this mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's genuinely rewarding to hear that the G502 HERO fits so well in your hand – that ergonomic design is something our team puts a lot of effort into. We're Glad You Stayed! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    great mouse DPI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse. Downloaded Logitech G HUB onto my computer and was able to mess around with the RGB and even DPI. It goes up to 256000 I believe. Correct me if I’m wrong. That’s an insanely high DPI if you ask me but it’s there anyway. I’m comfortable at 2400 DPI it has a solid feel and grip and comes with weights too if you want to add some on the bottom of the mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best gaming mouse i've ever owned. Everything really is good about it. It has good software, and good features. My personal favorite is how you can alternate from a 'clicky' scroll wheel to a free/smooth scroll. 10/10 love this mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's fantastic to hear you're enjoying both the Combo Touch for your new iPad Pro and the G502 HERO! Logitech

  • Pros mentioned:
    Price, Rgb lighting

    Rated 5 out of 5 stars

    Perfect Mouse

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse! This is exactly the same mouse as the G502 Lightspeed, along with the added weights, endless scroll wheel and RGB lighting. This one is just wired. The price is on point, especially when you compare it to the wireless version.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Really good mouse overall.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that you can adjust the weight. Different DPI speed. I still use it everyday.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's great to hear that you're still enjoying the mouse and find the adjustable weight and DPI settings useful for your daily use. Thanks for the positive feedback! Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    G502

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got back into computer gaming. I was going back and forth between this mouse and the Razer Deathadder v2. This mouse was just more comfortable in my hand. I really like the customization of the weight as well. The G Hero software is easy to use and setup for DPI and keybinds. It's been a great mouse to use in FPS games.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Very Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice mouse. Lots of buttons and very customizable.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re grateful for your review. It’s always a pleasure to hear from happy users. Thanks for being a Logitech customer. Logitech

  • Pros mentioned:
    Rgb lighting, Weight
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect wired mouse

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is great. It felt a little big in my hand at first but got used to it no problem. RGB is a nice accent. Plenty of buttons to program for different functions. Sharpshooter button doesn't add anything for me. I added all the additional weights to the mouse for a more solid feel

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Comfort

    Rated 5 out of 5 stars

    Great overall mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this Mouse for my son for Christmas and it is definitely his favorite mouse he has used for gaming. The software is easy to install and adjust compared to others. It also has a great comfort feel in the hand. This mouse also has multiple side and top buttons for convenience of web page browsing as well as more competitive edge in gaming with rapid fire buttons. The scroll wheel is very nice too and the mouse in general has a good feel of build quality. My son has been using this mouse pretty heavy with no issues. I would definitely recommend this mouse and finding it on sale makes it even better of an overall value!

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Rgb lighting, Weight

    Rated 5 out of 5 stars

    An Excellent Gaming Mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G502 Hero is a loved gaming mouse. It's comfortable for most hand sizes and grips, and it has plenty of responsive buttons, an excellent build quality, RGB lights, and customizable weights. And it's reasonably priced. Logitech is the name we can trust when it comes to input devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable, convenient and reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works as advertised - I plugged it in and it works just fine. It is easy to use and comfortable to handle. I have no complaints whatsoever. Also I would like to give a shout-out to the techies who work at Best Buy UES. They are highly knowledgeable, very friendly, and patient enough to work with an old guy like me, who grew up without computers.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the heartfelt and thoughtful review! We're so glad the G502 HERO delivered the comfort and reliability you were looking for, and we truly appreciate your shout-out to the Best Buy UES team—their dedication and kindness clearly made a lasting impression. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    A reallyi good mouse with many rich features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, very responsive. It takes some time to learn the buttons, and coordinate with the G HUB software. I have not explored the mouse too much, but I really like the ease with which you can change DPI sensitivity on the fly. There are lots of reviews on this mouse available on YouTube along with how-to videos. I still have lots to learn, but for me, the bottom line is that it is an extremely comfortable mouse to manipulate. It just fits my hand perfectly. This is a very well built mouse, quality all around.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the positive feedback! We're glad you find the G502 HERO comfortable and responsive. The programmable buttons and G HUB software offer extensive customization, but there are also helpful resources online for those who want to explore further. We appreciate you choosing Logitech!

  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Good Mouse for Big Hands

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a mouse which fits large hands. This fit the bill. The extra buttons turned out to be great. Well built, highly customizable settings, all around solid mouse. Would recommend.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear the G502 HERO has been such a great fit for you, both in terms of size and functionality! It's fantastic to know you're enjoying the extra buttons and the level of customization it offers. We appreciate you highlighting its solid build quality and your recommendation. Thanks for being a part of the Logitech G family! Logitech

  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Great Mouse, Reasonable Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse feels great in the hand and the buttons feel good and responsive. At least in windows 11 it is compatible through windows lighting control with ASUS Aura, although with limited controls

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so happy to hear that our product is working well for you. Your review helps us understand what we’re doing right and where we can grow. Thank you for being part of the Logitech community and for taking the time to share your thoughts. Logitech

  • Rated 5 out of 5 stars

    A must

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite mouse. It has a nice thumb rest so your thumb isn’t sliding on your pad. There’s a button near your thumb which activates sniper mode, which allows you to instantly decrease the DPI so that you can hit head shots way easier. The infinite scroll of the will is probably my favorite feature. There’s a button to allow you to make it scroll one line at a time or switch it back to infinite mode. The software allows you to store multiple game profiles so you can easily switch between them. It has a nice braided cord, and you can customize the weights that goes into the bottom of the mouse and put them where you like.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear the G502 HERO is your favorite mouse! We're thrilled you appreciate the comfortable thumb rest, the helpful sniper mode, and especially the infinite scroll wheel. It's great to know the software's game profiles and the customizable weights are also valuable features for you. Thanks so much for sharing such a detailed and enthusiastic review! Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Best mouse you can buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have large hamhocks for hands. This mouse is the only one I found to be comfortable and fill my palm and not let fingers drag on my desk. It has adjustable weights which you can actually tell the difference, as well as 16000 DPI ability, 5 completely programmable profiles that are swappable via a single button click on the mouse, and addressable RGB. Best. Mouse. Ever.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice gamer mause

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good gamer mause, cheap for its function, it fulfills quality price, if it weighs a little but you get used to it or you take away the weight it brings, it is personalized and in software too, you install its application on your pc, from there you will change color, dpi , Ymuch more and also assign macros,very good.

    I would recommend this to a friend