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Customer reviews

Rating 4.7 out of 5 stars with 7542 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 7,542 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable and smooth as butter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scroll wheel on previous mouse was giving me a headache so it was time for a new one. This mouse is so comfortable and easy to work with. My only regret is not buying it sooner

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your review! It’s great to know our product is living up to your expectations. Your support helps us stay focused. Logitech

  • Pros mentioned:
    Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    One word: awesome

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a fan of Logitech mice and keyboards, that said, this is an awesome, versatile gaming full size mouse. It comes with six nice sized weights to make it heavier or lighter as needed. The wire looks and feels sturdy enough to withstand all kinds of rigorous gaming. I did run into a software glitch that I had to uninstall it and reinstall it. However, it does not take away from the quality build, flexibility and speed of this toy... yes it’s a very nice toy to have. The hand rest perfectly for my case, though some small hands may find the buttons a bit far. The weight’s compartment holds them tight and so far no accidental falling like others I owned. All in all, worth putting it in the wish list.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't go on enough about this mouse, switching back to the world of wires mice after using wireless mics for longer than I'd like to say. This is perfect, dpi controll on the mouse is great for gaming and Photoshop/3d rendering.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the kind message! We’re happy our product is meeting your needs. Your feedback helps us keep improving. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good feel and adjustable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a solid mouse with lots of easy customization right out of the box. Easily accessible weight change and DPI adjustment. Scroll wheel even has 2 different modes for faster or more precise scrolling.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Feels good in the Hand, weird buttons though.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low profile, so it's not crazy ergonomic. By default, the logitech software allows for four ways to change DPI? Do I really need that? Thankfully they're reprogrammable. Still, it's comfortable to use and the little weighted bits add just a bit of heft to it. The free spinning scroll wheel is nice too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, I like how it feels and responds. Very quick and simple to use.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so pleased to hear that you’re enjoying your Logitech device. Your feedback is a big part of what helps us grow and continue to serve our users better. Thank you for choosing Logitech and for being part of our journey. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    great mouse DPI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse. Downloaded Logitech G HUB onto my computer and was able to mess around with the RGB and even DPI. It goes up to 256000 I believe. Correct me if I’m wrong. That’s an insanely high DPI if you ask me but it’s there anyway. I’m comfortable at 2400 DPI it has a solid feel and grip and comes with weights too if you want to add some on the bottom of the mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love. Love. Love.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. It's very good quality and I love the feel of it when gaming. I just recommend getting the Logitech G Hub app on your PC to customize your dpi and rgb settings for the mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Another great Logitech Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my second version of this mouse. The older one was beginning tob freeze up. Great mouse for both gaming and everyday computer use. They did change the cord. This cord is shorter in length and not the braided version like the older one.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your experience with the G502 HERO! We’re glad to hear it continues to deliver great performance for both gaming and everyday use, and we appreciate your thoughtful feedback on the design changes. Logitech

  • Pros mentioned:
    Comfort
    Best Buy Employee

    Rated 5 out of 5 stars

    Still the best wired gaming mouse out there

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G502 HERO is an absolute classic for a reason. The sensor is super precise, tracking is flawless, and the adjustable DPI makes it great for everything from FPS to casual use. I really like the customizable weights—it lets you fine-tune the feel exactly how you want. The buttons are responsive, well-placed, and the scroll wheel with free-spin mode is a game changer for productivity too. Comfortable for long sessions and built like a tank, this mouse easily outperforms others at the same price point.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your amazing feedback! We’re thrilled to hear that the Logitech G502 HERO continues to deliver the precision, comfort, and performance you expect. Your detailed insight and enthusiasm mean a lot to us—we truly appreciate your trust and support for our products! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the money, especially on sale! Plenty of buttons, adjustable weight, and smooth. Logitech knows what they're doing.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the Logitech G502 HERO Wired Gaming Mouse. We are glad to hear that you find it to be an excellent value with plenty of features, adjustable weight, and smooth performance. Your support and confidence in Logitech are greatly appreciated. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Logitech - G502 Hero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best mice I have used. Mouse is light and responsive when playing games such as Dota 2, Grounded, Satisfactory. The DPI settings are a nice touch on this one alongside the weights you can add into the bottom.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Amazing to hear how much you're digging the Logitech G502 HERO! It's fantastic that its lightness and responsiveness are giving you that edge in games like Dota 2, Grounded, and Satisfactory. We're especially glad you're finding those DPI settings and customizable weights a perfect fit for your gameplay. Sounds like you've found your ultimate gaming companion! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll never use another mouse again. Went from a wireless Corsair Harpoon to this and the weight of the mouse alone is enough for me to keep buying it. Feels great, plenty of button mapping. Such a good mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience—it’s always a pleasure to hear from happy customers. We’re delighted that our product is serving you well and making a difference in your day-to-day routine. We appreciate your trust in Logitech. Logitech

  • Pros mentioned:
    Comfort, Overall performance, Weight

    Rated 5 out of 5 stars

    Best mouse Gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this mouse to play for many years, it has very good quality, it is very comfortable to use and the best thing we can add is the weight to our liking, in my opinion it is one of the best Logitech Mouse

    I would recommend this to a friend
  • Pros mentioned:
    Price, Rgb lighting

    Rated 5 out of 5 stars

    Perfect Mouse

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse! This is exactly the same mouse as the G502 Lightspeed, along with the added weights, endless scroll wheel and RGB lighting. This one is just wired. The price is on point, especially when you compare it to the wireless version.

    I would recommend this to a friend
  • Cons mentioned:
    Size, Software

    Rated 4 out of 5 stars

    good mouse, just not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love logitech, and get why people love this mouse, but I actually returned it. It’s a lot more narrow than it appears in pictures; I really prefer a full palm grip, and on this mouse my ring finger and pinky were both far off the edge and I have very averaged size hands.... Than and the software isn’t without faults (game presets will just go back to default without warning). Otherwise it’s very well made, all the buttons are programmable and in suitable positions, just not for me.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Click, Click, Boom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good mouse. I like that I can adjust the weight of it, make the mouse feel how I like. The buttons have nice clicking sound.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We’re pleased to hear that our product is serving you well. Your review helps us grow and evolve. Thanks for being part of the Logitech experience. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Would buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse works great, dpi is good, would recommend and would buy as a gift.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the encouraging feedback! We’re glad the Logitech G502 HERO SE Wired Gaming Mouse is working well for you. Your support helps us keep innovating. Logitech

  • Pros mentioned:
    Rgb lighting, Weight
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect wired mouse

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is great. It felt a little big in my hand at first but got used to it no problem. RGB is a nice accent. Plenty of buttons to program for different functions. Sharpshooter button doesn't add anything for me. I added all the additional weights to the mouse for a more solid feel

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    An Excellent Gaming Mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G502 Hero is a loved gaming mouse. It's comfortable for most hand sizes and grips, and it has plenty of responsive buttons, an excellent build quality, RGB lights, and customizable weights. And it's reasonably priced. Logitech is the name we can trust when it comes to input devices.

    I would recommend this to a friend