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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 7437 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are pleased with the G502 HERO SE Wired Optical Gaming Mouse, highlighting its comfortable feel, customizable buttons, adjustable DPI, and controllable RGB lighting. Many appreciate the weight and responsiveness of the mouse, as well as the functionality of the scroll wheel and the capabilities of the software. Some customers feel the size is small, while others prefer this wired option over wireless alternatives.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 7,437 reviews
  • Rated 5 out of 5 stars

    easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son likes for gaming. Great mouse to use. Easy to maneuver

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, good mouse. There’s a button right where I’d like to put my thumb but I got used to it. Good for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned 2 of these now. I ended up bringing one to my work to use, as my company gave me a garbage mouse. The only bad thing about this mouse is that there are a ton of crevices for dust/dirt/dead skin/etc. to get into. It's not terrible to clean, but a bit annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great button placement!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gamed with a variety of mice that have a lot of extra buttons, and the G502 is my favorite so far. It’s incredibly comfortable for me, and I play with a fingertip grip. I could see it working for palm grip, but think claw grip wouldn’t benefit as much, as the layout would make it very difficult to reach a couple of the buttons. I have always had a hard time with MMO mice, and would accidentally fat finger buttons I wouldn’t want to, and usually wasted the front-most buttons due to not being able to reach them accurately enough. I much prefer the G502’s layout! Also, it’s a heavy mouse... even when all of the weights are removed. That could be a deterrent for those who prefer a lighter mouse, but it’s so good in so many other ways that it’s worth making the adjustment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Marginally useful

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good gaming customization and nice lighting features. The weight adjustment seems a feature I don't care about. It did start tracking poorly (dust collecting in the lens area), and as well I'd get multiple clicks from buttons at times, which got to be annoying. This is after quite a lot of use, but it does show me it's not built to high quality standards.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend loves how comfortable it is to play with

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Maice28! I'm happy to hear your boyfriend enjoying the G502 Hero! Feel free to reach out to our support team here https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393 if you ever need any assistance or if something happens in the 2-year limited hardware warranty. Thank you for the review and for shopping Logitech G! - Maggie from Logitech G

  • Rated 5 out of 5 stars

    Fits like a glove.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel to it and so many options. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well in hand. Buttons and movements are smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech good starter mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this mouse when i first purchased my pc very good has alot of binds to use it is very heavy and im not a wired person so other than that it was a really good mouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the G502 (Proteus) before, then switched to the G502 Lightspeed wireless with the charging mouse pad, that didn't work as well for me since I had to keep switching the mouse on and off during a dungeon run to get the macros to work. I decided to go back to the G502 Hero and it has performed flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming or everyday use! Great for medium hands!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ergonomic fit

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, I use it when I streaming online playing video games.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that the Logitech G502 HERO is a great fit for you, especially when gaming and streaming online. Thank you for sharing your positive experience.

  • Rated 5 out of 5 stars

    The best wired gaming mouse period!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best wired gaming mouse period!! I'm glad I got this before it was no longer available. There's a reason this is the best selling gaming mouse on Amazon. Read the reviews there for more details

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adjustable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech makes some of the best computer mice. I have a couple for work and I have the hero for my personal setup. Best part is the adjustable weights in the bottom of the mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was simple. Works good. It gets a lot of use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice mouse. Have bought this few times.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse for gamers. I would recommend. Good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Easy to use, just what I wanted. Great value too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for Fps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse for fast pace games like fps. Feels great in the hamd.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lives up to the hype

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always hear about this mouse how legendary of status it has. It is working as intended and has exceed my expectations. I regret not getting this mouse sooner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    end of an era

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great mouse, but logitechs new RMA process is garbage, ill be switching after i use up my current logitech mice. logitech used to have the best RMA process, but now they require customers to prove their product isnt working to be worthy of the supposed coverage we're meant to be given at purchase. being the logitechs warranty was easily 50% of why people buy their products, this change was a huge mistake on their part.

    No, I would not recommend this to a friend