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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 7437 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are pleased with the G502 HERO SE Wired Optical Gaming Mouse, highlighting its comfortable feel, customizable buttons, adjustable DPI, and controllable RGB lighting. Many appreciate the weight and responsiveness of the mouse, as well as the functionality of the scroll wheel and the capabilities of the software. Some customers feel the size is small, while others prefer this wired option over wireless alternatives.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 7,437 reviews
  • Rated 5 out of 5 stars

    G502 Gaming Mouse

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like this mouse at first I found the button placement to be a very confusing for my first gaming mouse in 15 years. However after using for a few months it really does work and make sense once you get used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy a new one after the same one stopped working, couldn’t go without!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's a testament to the Logitech G502 HERO's reliability and popularity. It's great to hear that you've been a repeat customer.

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Great For FPS Gaming

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse, haven't had one fit my hands and feel so smooth like this and the added weights is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been great my favorite mouse I've ever had coool looking and works really well

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that it's been your favorite mouse. Thank you for your kind words about the Logitech G502 HERO!

  • Rated 4 out of 5 stars

    Nice quality product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very ease to use does not hurt my hands anymore. Love the thumb rest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer's delight.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses this mouse for gaming and he really loves it. I have not tried it myself, but I don't think I would have much use for all those buttons. I use my computer for work mostly, Gaming is not something I do. But if you are a gamer, this apparently is THE mouse to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice features on this mouse!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to wired mouse. This one fit the bill! Based on reviews, on functions, I am really happy with this mouse! Function wise, and price wise, its a great unit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G502

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent mouse. Not the biggest fan of the weight but if you like a heavy mouse it is a great buy!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sounds like the G502 HERO is almost perfect! Great choice for those who prefer a hefty mouse - enjoy the precision gaming.

  • Rated 4 out of 5 stars

    Good overall mouse for gaming and normal use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a good mouse overall. One issue I have had is one of the DPI increasing button is very close to to the left mouse click. I have accidentally clicked this in mid game sending my mouse into a quicker DPI. I just disabled that button during gaming and made the one below it cycle through DPI. I will also say that mouse wheel has a very strong click to it as you scroll. Not real loud, but you definitively feel each one.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 4 out of 5 stars

    Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech - G502 HERO Wired Optical Gaming Mouse with RGB Lighting - Black works as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gamer mouse for little money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this mouse to replace my Corsair Dark Core RGB that had the right mouse button poop out on me in less than 2 years. G502 Hero is substantially faster with the Hero feature. My prior G502 non Hero lasted forever. Bought the Corsair for fancier lighting but it was a waste of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for the super gamers. It is accurate and fast enough for me. I have used Logitech products for many years.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Double clicking. Subpar quality.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the first year and a half I was having double clicking issues with the right click. Which is apparently common with Logitech mice. Now with it nearly being 3 years the double clicking is much worse, and even the left click is not registering all clicks. About 1 year in I had to replace the skates as the OEMs were peeling up and scratching my mouse pad. Luckily skates are cheap on amazon and the replacements were higher quality and glided better. Overall disappointed by the the quality of the g502 Hero. I loved the functionality of it and if not for the subpar quality it'd 5 star the mouse. Everything aside from the quality I love about the g502 Hero. I'd still recommend the mouse and the protection plan with it. Hope for the best and take advantage of the protection plan as soon as issues occur, if necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Mice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Gaming mice, I have had other brands, but the construction quality and durability of this product is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 4 out of 5 stars

    Great mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great mouse but heavy. Love all the buttons you can use. Makes gaming super easy

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse great price. Good choice for people who are starting out in the PC community

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Mouse Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started a new adventure and needed a durable and reliable mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Worth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice weighted mouse. Sometimes click a wrong button. But I think it's a great mouse.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality mouse (Once you get used to it)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is really nice. The only thing that was thought to get used to is the scroll wheel. It’s hard to explain but If it’s locked it’s a little tough to scroll and if it’s unlocked it’s too easy to scroll. The buttons on the inside (where your thumb goes) are very sensitive. But, once you get used to the mouse it’s not so bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good mouse for the price work excellent for gaming

    I would recommend this to a friend