Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $63.99
Clearance
The comparable value price is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 7437 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the G502 HERO SE Wired Optical Gaming Mouse, highlighting its comfortable feel, customizable buttons, adjustable DPI, and controllable RGB lighting. Many appreciate the weight and responsiveness of the mouse, as well as the functionality of the scroll wheel and the capabilities of the software. Some customers feel the size is small, while others prefer this wired option over wireless alternatives.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 7,437 reviews
  • Rated 4 out of 5 stars

    Mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the price and everything works great no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Mouse!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Mouse Ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using a G502 for years. I find the three left side button arrangement to be the perfect button setup for non-MMO games. I broke my old G502, so picked up a replacement after trying a different mouse for a few weeks... so glad to have it back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse - replaced a razor type gaming mouse (name purposely omitted). This mouse seems to operate smoother than the razor, at least in my opinion. I prefer wired to wireless to those that are wondering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse! The buttons on the mouse have a nice click to them and performs great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid mouse!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have enjoyed using this mouse, I tend to keep the wheel locked as it does make some noise in the free-scrolling mode when just moving the mouse. I also have the G305, which is wireless, a little lighter, but with fewer buttons and no RGB. The G502 has a little RGB and is customizable using Logitech software, which is easy enough to use, and I like being able to set up different profiles work work vs. gaming. Overall I think this is a solid mouse with nice features, especially when on sale!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    FuturegAmer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool and durable it works well and is easy to control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the amount of buttons, also the weight

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad you find the G502 HERO a great fit! The customizable weights and programmable buttons allow for a truly personalized gaming experience. Happy gaming!

  • Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, you can't beat the technology on this mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear you're impressed with the innovative technology packed into the G502 HERO! Its features are designed to give you the edge in your gaming. Thanks for choosing Logitech!

  • Rated 5 out of 5 stars

    Bang for your buck

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and fast response time no lag when playing fps

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's excellent! The Logitech G502 is a popular choice for FPS gamers due to its customizable buttons, precise tracking, and adjustable weight.

  • Rated 5 out of 5 stars

    Highly Recommend

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. The extra buttons are super helpful for gameplay customizations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tiny Hands? Problem Solved

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tiny toddler hands and finding a mouse that has all the features I look for is incredibly tough. This mouse blew me out of the water. Not only does it fit my hand perfectly, it has more features than I even know what to do with. I absolutely love the lighting customization and the optional weights. 10/10 would recommend for baby hand gamers like myself.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great functionality, easy to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is very comfortable and easy to use, my son love it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great mouse

    |
    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great in my hand. All the buttons can be easily accessed without adjusting your hand. The only issue I have had is working with the G-hub software. It is not as straightforward as one would hope.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I have ever had. I would purchase the same thing over and over again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, solid design and has a lot of functions

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're enjoying your G502 HERO! Its ergonomic design and customizable features are designed to provide a comfortable and efficient gaming experience. Thank you for taking the time to share your positive feedback.

  • Pros mentioned:
    Price, Weight

    Rated 5 out of 5 stars

    Great mouse

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an awesome mouse for the price. I love the tactile clicks from all the buttons. I love the weights you can add to it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. So many options to do what you want for any game

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the review! We're thrilled you love the Logitech G502 HERO! It sounds like a great choice for gamers who appreciate customization options for different games. Enjoy using it!

  • Rated 5 out of 5 stars

    Heavy and firm.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you go online to mouse forums you get model O's reccomended due to lack of weight but I love these because I don't enjoy a flimsy light feeling mouse. I don't like the second gen button feel as much as the first gens though.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Nice mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, it took me a bit to get used to the shape because I used to use a smaller mouse, it took me a couple hours to really start to like it when it started feeling more comfortable. Personally, I like it when my mouse is heavier because I feel I have more stability while aiming, but that just goes down to personal preference. The buttons feel nice and they are all reprogrammable in the G hub software, which I think is really nice.

    I would recommend this to a friend