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Customer reviews

Rating 4.7 out of 5 stars with 7542 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 7,542 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse for a great price. Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse for gaming. Fits perfectly in my palm and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits smoothly in hand for playing many games for long time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    is nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great no bugs haha blah blah what more do you need

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth and easy to use. The rgb lighting is a plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just plug and play

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, and has some cool features! Nikki was very helpful as well, knew all the answers to my questions!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the kind words about Nikki and the Logitech G502 HERO! We're glad you had a positive experience with both the product and our customer service. Enjoy your new mouse!

  • Rated 5 out of 5 stars

    Logitech

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse. Very fast reponse for my gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good comfortable gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, Programmable buttons really help game play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv the mouse I recommend to people who need extra buttons for gaming!!

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 2 out of 5 stars

    A real pain to get working on Mac M1.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a lot of Mac owners G Hub does not install correctly. I had to scour the internet to find a solution. Without the software, the extra buttons are useless outside of what's pre-programmed out of the box. The solution that worked for me is here: https://www.reddit.com/r/LogitechG/comments/kv53ht/how_to_fix_logitech_g_hub_installer_stuck_at/ Also, I wanted to 'program' the scroll wheel to zoom in recording software I'm using and G Hub does not let me program the scroll wheel so I found an app called USB Overdrive which lets me customize the wheel and most of the buttons to almost anything. www.usboverdrive.com The mouse is pretty good for the sale price of $40. The scroll wheel feels a little weird and its loud. The buttons are a bit more clicky than I prefer. I don't have big hand by any stretch and this mouse feels small. But now that I have it functioning pretty close to what I want, I'm lazy to bring it back and try another mouse along with potentially new problems.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great begginer gaming mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for beginners plenty of buttons and very smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says on the tin. Best mouse for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Missing from box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse is fantastic that’s why I ordered it, just wish it came in the box shipped to my house. The box had seemed opened and had 2nd hand tape on it and the only thing in the box was bubble wrap. Don’t want to take stars away from a fantastic mouse for something I don’t believe was their fault

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    great mouse 10/10 would recommend and it cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great mouse i like the fact that you can set your own weight

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use to have a older version. Got the newer model. Worked fined.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a amazing mouse with lists of bottons it’s kinda heavy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Logitech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Got this one because i saw they had a deal i have a regular G502 and moved that to my backup pc and now this hero is on my main pc, love having two of the same mice on both my setups :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming mouse. Very responsive and feels great in my hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good all around mouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to upgrade my old G502 Proteus Core after several years of use. I like the different sensitivities you can set as well as the new cable that makes the mouse feel a little lighter. Everything I liked about the old mouse is here with some slight tweaks. Overall a good deal especially since I got this on sale for about $50.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing, looks good, and feels great in the hand.

    I would recommend this to a friend