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Customer Ratings & Reviews

Your price for this item is $63.99
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The comparable value price is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 7437 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are pleased with the G502 HERO SE Wired Optical Gaming Mouse, highlighting its comfortable feel, customizable buttons, adjustable DPI, and controllable RGB lighting. Many appreciate the weight and responsiveness of the mouse, as well as the functionality of the scroll wheel and the capabilities of the software. Some customers feel the size is small, while others prefer this wired option over wireless alternatives.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 7,437 reviews
  • Rated 5 out of 5 stars

    Best mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the mouse and it’s perfect for all game types. However, there program Logitech uses (g Hub) isn’t always responsive with the game being played. Idk why because most games it works perfectly when programming the mouse keys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ergonomic

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite mouse for gaming. It just fits in the hand too perfectly and its easy to grip and maue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wired mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for a great price. My son wanted a gaming mouse that is faster on clicking than his wireless mouse for a wide variety of games. He is very happy with this mouse!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse for a great price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been pleased with Logitech devices and the G502 is no exception. Great gaming mouse for those needing a few extra buttons but prefer to rely on the keyboard for key binding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE this mouse! especially the button that makes the mouse scroll go super duper fast!!! totally worth getting this on sale, would be worth regular price too. can edit button options also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for your money.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality mouse..worth the money. There’s really no need to spend more money than this.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 2 out of 5 stars

    It Worked for a While, Until it Didn't

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this exactly a year ago for the same price it is now, that being $34.99 instead of the usual $79.99. I suppose it is worth the relatively low price, however, I have recently started having issues with the mouse. The underlying issue is that recently the mouse has stopped registering some of my inputs for the left mouse button AND the right mouse button. For example, I'll be playing Apex Legends and I'll be able to shoot for a bit, but then I'll randomly stop shooting even though I'm literally holding down the left mouse button. I don't understand why it's having this issue only a year after purchase, and I take great care of my own electronics, so I know that I'm not the issue. I do know that Logitech G Hub is a bit finicky with some of its settings, but it seems alright. Another friend of mine was also having the same issues a while back whenever he owned this exact mouse, but we could still be the "exception to the rule", or the outliers. Overall, the mouse itself is fine, and having the ability to use RGB for several games is neat. It has DPI buttons and two side buttons for standard gameplay. The mouse also feels fine to use for gaming or work. Another thing, though; I've had issues with Logitech products before and I have just recently moved over to SteelSeries products in hopes that they provide much higher quality and product lifetime than Logitech products. I just felt the need to write a review for this mouse specifically so other people don't experience what I've had to go through with Logitech products in general. Obviously, if you want a cheap gaming mouse that'll last you a year, then go ahead and buy this, I suppose. I HIGHLY recommend that you purchase a warranty with it so you can easily replace it a year down the road since it most likely won't hold up for the entire two-year warranty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best gift ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my son. He absolutely loves it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're delighted to hear that your son is loving the Logitech G502 HERO Wired Gaming Mouse! It's fantastic to know that it's such a great gift for him.

      Thank you for your review. We appreciate you sharing your experience.

  • Rated 5 out of 5 stars

    Logitech is good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price and performance product, I like it and you can handle it perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, recommend this purchase for all pc gamers or office workers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, feels great in my large hand. responsive buttons and no lag

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and comfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the G402, G403 before. Way much better than my old Corsair RGB Harpoon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Logitech G502

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the price. The wire connection is nice and well built. The extra buttons make gaming on Valorant extremely simple.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your positive feedback on the Logitech - G502 HERO. Your experience highlights the mouse's value and performance benefits. We're glad it's enhancing your Valorant gameplay.

  • Rated 4 out of 5 stars

    Nice multi use mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked it up on a sale so it was under $50. One kid loves it the other uses it but only complained about the scroll wheel but seems to not be too much of a problem just an adjustment for his gaming style. I use it for basic usage and functions really good. Long cord and lighting is cool as it can be changed to whatever you’d like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing overall mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With fully remappable buttons and customizable weight adjustments this mouse is an absolute workhorse for gaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not bad - fits my hand well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    prefer wireless, but this on is solid and very responsive when gaming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not just a gamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse not makes gaming easier,it is also a very all purpose navigation device. I'm not an avid gamer,but I do like the look and feel of this mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse, especially if you can get it on sale. I have fairly large hands, and this fits in quite nicely. Everything feels responsive and silky. As other reviews mentioned, the dpi button is right next to the left click, so it can accidentally get pressed and your dpi gets all weird. Pretty minor thing and it's not something that happens all the time, so overall, get this thing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, best sensitivity I’ve found in a mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Loving the G502 HERO's sensitivity? We hear you! Top-notch sensor for ultimate precision. Dominate the competition with pinpoint accuracy.

  • Rated 5 out of 5 stars

    Good mouse, good price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mouse for a good price! Very smooth, and it fits in the hand very well.

    I would recommend this to a friend