Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $63.99
Clearance
The comparable value price is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 7483 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 7,483 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent value

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent size and weight. Great responsiveness with very good software.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the fantastic review! We're glad the G502 HERO is proving to be a well-balanced powerhouse—with its comfortable size, responsive performance, and solid software. Here’s to precision gaming and gear that truly delivers! Logitech

  • Pros mentioned:
    Buttons, Price, Weight

    Rated 5 out of 5 stars

    All the buttons you could ask for

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the excellent price this mouse goes at, the buttons, weights, customizability, and general quality of the G502 is the best mouse I'd ever want. No plan to get a different mouse any time soon :D

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Great gaming mouse

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of buttons for custom mapping, Software panel is great for custom dpi settings. Weights for adjusted comfort and you can even change the colors on the mouse as well! Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Rgb lighting

    Rated 5 out of 5 stars

    Great Mouse for gaming and general use

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse might look like a 100% gaming mouse and it is BUT you can also use it for general computer use and for picture and video editing. The shape makes it comfortable to use , and it also has many buttons that you can use for many things like gaming, browsing the web (back, forth, copy paste, etc), For editing programs, etc. Once you down load the Logitech program you can edit this mouse to your hearts desire. Program all 11 to do what you want. Also change the RGB on the Logitech logo to nay color. The mouse also comes with small weights you can add to make it heavier. I never added them. The only negative is that the mouse is a bit on the heavy side. But that is all personal taste. The sensor on this mouse is excellent as well. Overall I would recommend this mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Price, Weight

    Rated 5 out of 5 stars

    Great Mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have a wireless mouse but switched to the G502. It feels better in my hand, has just the right amount of buttons and you can adjust the weight of the mouse. Great mouse for the price so you can't go wrong, I highly recommend this mouse!

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Great Mouse, Reasonable Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse feels great in the hand and the buttons feel good and responsive. At least in windows 11 it is compatible through windows lighting control with ASUS Aura, although with limited controls

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so happy to hear that our product is working well for you. Your review helps us understand what we’re doing right and where we can grow. Thank you for being part of the Logitech community and for taking the time to share your thoughts. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Is this REALLY a perfect mouse?

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a gaming mouse, this is near perfect. I didnt think id care for the adjustable weight, but truth is, it helps a lot. It fits comfortably, and i have small hands. Logitech did a GREAT job here. Alternatively, it feels a bit ...off You can customize just about the whole mouse (and maybe even add macros?) But you kind of have to that. The DPI (mouse speed) has some standard speeds set, but they all feel strange, so i had to adjust them. even now, after a few months im still tweaking them But thats because i can switch between speeds in an instant- AND tailor suit them to each game i play.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Mouse

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the abilty to adjust the weight of the mouse. Being able to adjust sensitivity with the push of a button. Great for gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Love the abilty to adjust the weight of the mouse. Being able to adjust sensitivity with the push of a button. Great for gaming. Logitech

  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Feels good in the hand and is overall very neat

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this mouse. It comes with weights so you can change how you want it to feel in your hand and comes with toggle buttons on the side that make it faster to navigate the internet, making it feel justified even when I'm using it to work rather than to game.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your amazing review of the Logitech G502 HERO mouse! We're thrilled to hear that you love the feel, customization options, and how it enhances your productivity and gaming experience. Your positive feedback means a lot to us as we continue to provide exceptional products that meet the needs of our customers.

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    The Real Hero

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time buying a G502. I enjoyed it so much, I wore the first one out and it lasted 3 years with heavy, everyday use. The weight, feel and ergonomics was very fitting to gaming use as well as normal activities. Side buttons are easy to get to and DPI can be swapped on the fly without issues. The RGB lighting function is simple and can be synced up with a keyboard with relative ease.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      What a testament to the G502 HERO. A second purchase is the highest praise! We're thrilled to hear your first one held up for three years of heavy, daily use, and that its weight, feel, and ergonomics are a perfect fit for both your gaming and everyday activities. It's awesome that the easy-to-access side buttons and on-the-fly DPI swapping enhance your experience, and that the simple RGB lighting syncs up effortlessly with your keyboard. Here's to many more years with your new G502! Logitech

  • Rated 5 out of 5 stars

    Great mouse for the price

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the layout of this mouse and i have bought a few of them including a couple of the wireless ones and they last and work very well for me. I like being able to change the gpi instantly but just toiching a button and if you use the logitech app you can customize the dpi settings so it only changes by 50 or 1000 dpi

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your satisfaction is our top priority. Thanks for letting us know how we’re doing! Logitech

  • Pros mentioned:
    Buttons, Weight
    Best Buy Employee

    Rated 5 out of 5 stars

    Quick, easy to use Mouse

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion, the 502 wired is the best around. Quick change resolution, adjustable weight, programmable buttons and more! Fits your hand perfectly too.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's fantastic to hear the G502 HERO is such a perfect fit for you. Feedback like this highlights the design elements that resonate with our users. Appreciate you sharing your positive experience. Logitech

  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Good pick up

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for almost a year, still works great and being able to change the weight and it having side buttons helps with key binds great

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your endorsement of the G502 HERO's durability and flexibility is valued. We are committed to providing peripherals that maintain performance over extended periods, and your observations validate this commitment. Logitech

  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Exceeds All Of My Needs

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech's flagship G502 provides the ultimate gaming experience. I also use it for photo editing and office work. Has a tilt wheel that can be changed from smooth to notched scroll. The 11 customizable buttons allow me to quickly switch between tasks. The weight system can be adjusted from 121 to 139 grams and the sensor is accurate up to 16,000 DPI. The cord is thinner and less prone to snagging. Overall a great great mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Mouse god

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse, the clicks feel good and the fact that you can modify the weight is the best thing, 10/10

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for your fantastic review of the Logitech G502 HERO Wired Optical Gaming Mouse! We're thrilled to hear that you're enjoying the satisfying click feel and, especially, that the customizable weight system is a highlight for you. Logitech

  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great mouse, easy to customize!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried 2-3 different gaming niceness before I landed on this one, and I’m glad that I did. This mouse is a bit smaller and a bit heavier (albeit not by much) than other gaming mice in its class. It has just the right amount of extra side buttons and you can add or remove weights in the bottom of the mouse very easily in order to dial in the weight that you want. A plus is that the scroll wheel is fully metal which gives it a nice weight and feel; additionally there’s a button below the scroll wheel that you can click that will toggle the scroll wheel from traditional “notched” scrolling to a loose “free” scrolling which makes scrolling down long web pages a breeze. The scroll wheel also can be tilted to the left or right with two additional programmable “buttons” to give you more functionality (I use these to equip frag grenades and such in FPS games more easily). If you get this mouse you MUST get the software for it in order to unlock full functionality including button programming and RGB color change options.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Why would you even need anything else?

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is absolutely perfect for me, with adjustable dpi and some extra programmable buttons there is nothing else I need. Its also extremely comfortable in my hand and the freespinning wheel option is so much fun to just play with.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Awesome feel, comfort and longevity

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased this item before and it's 2 years old now, and I got another laptop, so I went back to the old faithful brand and style for the second laptop. The first one is fine. And my spouse has the third one :) this mouse is afantastic weight, feel and comfort and has adjustments for adding more weight included with the purchase. The cord has had massive daily abuse for two years without fail. It's also traveled in backpacks on many trips. Whereas my precious "other brand" mouse didn't last 6 mo with similar gaming activity. Totally worth it

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Down with wireless Fly by Wire

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is pretty outstanding. The weights add enough heft that I don't end up flinging it off my desk like a leaf on the breeze. It's adjustable DPI range is literally off the charts. The highest setting has my mouse cursor moving so fast I am pretty sure it cracked the edge of my screen and caused a sonic boom that shook half the neighborhood. Seriously. Can't recommend highly enough. Down with Wireless!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for your incredibly enthusiastic review of the Logitech G502 HERO Wired Optical Gaming Mouse! We're thrilled that the customizable weights are keeping your aim steady and that the adjustable DPI range is, shall we say, exceeding expectations! We might need to look into those sonic boom reports, though — sounds like you've truly unleashed the HERO! Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    beet mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mouse has lasted me a few years now and i 100% recommend this every one who is on the look for a mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello! Thanks for letting us know about your experience with the Logitech G502 HERO Wired mouse! That's fantastic to hear it's lasted you a few years and that you recommend it to others. Durability and reliability are definitely important qualities in a mouse, and it sounds like the G502 HERO has been a great choice for you.