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Customer reviews

Rating 4.7 out of 5 stars with 7544 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 210 Showing 4,181-4,200 of 7,544 reviews
  • Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is the fastest mouse i ever had. You can just move 1 centimeter and be able to do 100 screen rotations

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the kind words about the G502 HERO's speed! We're glad you're enjoying the precise control it offers. The HERO sensor is designed for rapid, accurate movement. Feel free to explore the mouse's customization options to fine-tune its performance to your exact preferences.

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for Everything but Gaming if You're on Mac

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gaming and MacBooks aren't usually associated with each other, but after exclusively using the trackpad on my MacBook I searched for a mouse to use for some light gaming (LoL, DOS II, etc.). After installing the G Hub and setting everything up, it worked great! The mouse is very smooth and responsive and feels great. Around the same time I started running into issues with online games like LoL where my mouse would stutter or freeze to the point of hurting my gameplay. I initially attributed it to my computer because, you know, I'm gaming on a Mac, but after being gifted a Magic Mouse and trying to play League with it as a joke the difference in performance was staggering. This leaves me in a weird place where for everything but the games I bought the mouse for I can use it. Because this is a Mac issue though and most gaming rigs use Windows, I only deducted one star since the mouse itself is very good for its price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the classic all rounded gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have you ever played mario kart or smash bros ? you know how evrey character has a catch ? donkey kong is a little stronger but slower ? peach is more floaty but light ? then their is mario, mario is the perfect balance well rounded. well this mouse is basically mario

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse with lots of options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought another one of these because my last one broke after 5 years. Can't recommend this mouse enough. Great price for the customization in weight, programmable buttons, response rate, etc. Great build quality, and just feels good to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works and does what I need it to do. No complaints

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse. Only had it a short time but does everything I need it to

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent game mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse works great! Mouse and software are programmable, I highly recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Mouse for Cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice feel in the hand with natural grip. The scroll wheel needs to be adjusted in software otherwise it seems too fast in one mode and too slow in the other.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi! Thanks for the feedback on the Logitech G502 HERO! We appreciate you mentioning the comfortable grip and the customization options for the scroll wheel through software.

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sticky wicket. But very nice in the hand for me. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G502

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a versatile gaming mouse with adjustable settings through an app and excellent performance.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Thanks for the feedback on the G502 HERO! We're glad you find it a versatile gaming mouse with adjustable settings and excellent performance.

  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse very responsive and it has a great feel to it. Very pleased so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a good mouce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this mouce is awesome it is very cool with its friction less scroll wheel

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gaming mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive and many button options. Tracks well and no noticeable lag. Works well!

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Good Mouse but that's it.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros- Hero Sensor Hyperscroll wheel Good Rgb White and black looks so nice. Con- Beware that the dpi buttons are pretty close to the left click button. Software is ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So nice i bought it thrice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is now my 3rd time buying this mouse, used my first one until i killed the left click (took 5 years), bout one for home use and now one for work. No other mouse compairs.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 of these mice. It is a great quality product. It fits my hand very comfortably. I use it for work, and not for gaming. Great product at a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best mices out there. Still use it every day.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for taking the time to share your feedback on the Logitech G502 HERO Wired mouse. We're delighted to hear that you find it efficient and still use it every day. Your positive feedback is valuable to us as we continue to develop high-quality products.

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Solid gaming mouse.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pattern Name: G502 Hero Wired (White Version)Style: West Europe VersionVerified Purchase I love this medium priced, high quality gaming mouse. It feels good in the hand. It's quick, it's smooth and all of the buttons feel nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is amazing in every single way. The scroll and buttons are amazing. Its a bit heavy but I got used to it quite fast. Overall I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great build. Great tracking.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech’s best. I never invest in wireless keyboards or mice so this is the best wired mouse money can buy. It has the HERO sensor which allows you to push the dpi as high as 24,000 with the new firmware update. Extremely pleased with the purchase.

    I would recommend this to a friend