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Customer reviews

Rating 4.7 out of 5 stars with 7544 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 211 Showing 4,201-4,220 of 7,544 reviews
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Gaming Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and nice, also has good design and looks.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 4 out of 5 stars

    UCI if

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crazy fast alot of clicking pretty lights get it u no

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Mice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Gaming mice, I have had other brands, but the construction quality and durability of this product is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Mice Mice Mice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a decent mouse that can take you places.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Mo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and weight capacity. Nice for first person shooting games .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good gaming mouse for it’s price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this item on sale for $50 and i must say it is definitely worth it. I play COD and it definitely made a difference in my gameplay. Only thing i wish it had is for the placement of the thumb buttons. It took a few days to get used to not pressing it on accident.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse with a lot of buttons. Coming from a controller to this it just feels good to use. Long gaming sessions don't make my hands hurt while using this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for the super gamers. It is accurate and fast enough for me. I have used Logitech products for many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When you find something that works, stick with it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 502 just works for me. It fit's my hand perfectly. I just can't use a mouse for gaming that doesn't have the "thumb shelf". This is the third one I've purchased. I have one at work, one at home, and a 502 wireless for my laptop on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse I've had

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse. Had it for over 2 years before i broke the usb. Just bought another one.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're so happy to hear that you've been enjoying your G502 HERO for over two years! It's a testament to the durability and performance of our products.

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    For my g son

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my gson and he loves it he says it works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is great. Doesn’t get caught on the mouse pad and hates cheese!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G502 Hero is a fantastic deal and the programmable function is simple and seamless compared to other programmable mice with similar functionality!! Great bang for the buck!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse on sale for my avid teen gamer. It is a definite hit! He said this is by far the best gaming mouse he has owned. The main feedback was "it fits in my hand perfectly and is so smooth." I'm not a gamer myself, but I would definitely purchase again for my other son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G502

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent mouse. Not the biggest fan of the weight but if you like a heavy mouse it is a great buy!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sounds like the G502 HERO is almost perfect! Great choice for those who prefer a hefty mouse - enjoy the precision gaming.

  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good all around mouse was a down grade for me had no issue with the software and macros

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse. The sensor it uses is one of the best. Cannot compete with this mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the Logitech G502 HERO! We're thrilled to hear that you're so impressed with its performance and the HERO sensor.

  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Ok but could be better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good but not really for larger hands unless you use a claw grip. Wish the Thumb button was a little more forward, but possibly it’s because my hands are bigger. For some reason mine will not stay in G-Shift mode even though I made it default. Have to remember every time to switch it before gaming.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lackluster mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came in to replace my computer mouse with reasonable price. Overall not impressed with the product. Dpi feels inconsistant and it feels fragile. even with all the added wieghts provided in packaging it still feels too light. No fault or dig at best buy, the product just isn't what I thought it was.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re sorry to hear that the Logitech - G502 HERO Wired Optical Gaming Mouse didn’t fully meet your expectations. This isn’t the experience we want for you. Please reach out to us at socialcare@logitech.com with your details, so we can help resolve the issue. Logitech

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Pretty good beginner mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse is good if your hust learning to use pc , but overall still great quality and easy to use

    I would recommend this to a friend