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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 7447 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are pleased with the G502 HERO SE Wired Optical Gaming Mouse, highlighting its comfortable feel, customizable buttons, adjustable DPI, and controllable RGB lighting. Many appreciate the weight and responsiveness of the mouse, as well as the functionality of the scroll wheel and the capabilities of the software. Some customers feel the size is small, while others prefer this wired option over wireless alternatives.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 212 Showing 4,221-4,240 of 7,447 reviews
  • Rated 2 out of 5 stars

    POOR SCROLL WHEEL AND OVERALL SHAPE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was to replace a recently purchased Razer Basilisk v2, which (2 of them) were junk! And grotesque junk given the $80 price tag for such fragile constantly breaking mice. I then bought this G502 Hero wired, and the SCROLL WHEEL IS GARBAGE. It scrolls so hard it is stupid...I am utterly shocked Logitech actually sent the product out the door with such overboard drag, and poor quality feel. The other problem is that the palm area for large hands is too low sitting, which throws everything off so much that I have to hold the mouse quite uniquely just go be able to game while using the two left side thumb buttons. After 24 hours of frustration with the fit and ridiculous drag on that scroll wheel, OFF it went back to Best Buy unfortunately (my first return to them ever that I can think of). I ended up landing on the Amazon PICTEK for $18? I NEVER, and repeat, NEVER buy cheap junk...always pay way more for higher end stuff than I probably should, BUT, I read some great reviews of this on gaming sites, went to Amazon and read some reviews, and this thing ROCKS!?!?! PERFECT medium scroll wheel feel. Higher back palm area, so it fits better in a larger/longer hand? Thumb buttons due to the overall design are CAKE to manipulate, WHILE moving and aiming in high speed FPS gaming, and to my shock it even came with lighting effects, which I didn't expect to see in such a cost effective price!? REALLY great mouse, and amazing mouse for the price. NEGATIVE? Only thing I noticed was that the G502 slides like glass over the cloth/material/neoprene style mouse pads vs this one, which has a little more drag. BUT, I have zero issue with it when gaming...it's just something I noticed after being spoiled with how well the G502 slides (again, like GLASS, really nice feel to the slid, but that was it). Hope this helps with selecting a proper mouse

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Shomare. We're sorry to hear about your experience with the G502 HERO mouse. The feedback is appreciated and will be taken into consideration. Thank your for shopping Logitech G. - Logitech

  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering when it was released, this mouse is still one of the best in my opinion. Such a high quality mouse at it’s current value is a must buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the mouse you want.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously, stop looking at the alternatives... It is a mouse, and a great one at that. Logitech has always made great mice and this one is no exception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best mouse for the money hands down. If I had more hands I'll buy more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse and dpi settings

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great mouse and has a lot of functionality everything feels great the only problem is the Dpi adjust buttons are right next to the left click, I suggest changing the buttons in your setting otherwise it’s great for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all the buttons and easy to program them. Great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse of the century

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is incredible and is almost always on discount for less than 50 dollars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech G 502 mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse big fan of Logitech's G line of products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. Absolutely no problems connecting to laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite gaming mouse I have ever used with so many buttons to customize but still perfectly placed to be able to reach. Would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    A great mouse.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to use for long periods. Clean look. Very responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mid-level to upper-level gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this gaming mouse 2 months ago and have had no issues with it it's a good mid-level to upper-level gaming mouse with pretty good lighting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional, I love the grip and the function keys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic mouse for any application whether it’s work flow, gaming or even just browsing the internet. The ergonomic shape in addition to the new hero makes for a great experience. The extra buttons alongside the Logitech software allows you to remap the buttons on the mouse to whatever key, function or macro you need for a personalized experience. I would highly recommend this mouse to anyone in the market for one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly would recommend to any of my friends it’s a solid mouse for the price especially with so many macros / extra buttons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality. It does everything I want and more. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for someone else who had the same model because of use, he really like it

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great mouse in every situation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse had good sensitivity that can be changed very easily for various situations. Good reaction and response. Middle mouse button/wheel can be rolled around easily without much need to roll any further when you press the button. Lights on the mouse are good for cosmetic/visual appearance. You can set it to flash whenever audio is detected in a game. Would purchase again and would recommend,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gaming mouse/Logitech software

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never owned a gaming mouse before so I don’t have much to compare it to. I really like how it fits into my small/medium sized hands. At first, it felt slippery when gaming, but I’ve since gotten used to it. The weight is not too heavy compared to a Consair mouse I was about to get, which is great. It could be lighter, but I’m loving it so far. Also, I love the amount of buttons there is on the mouse. I make use of all of them when playing Apex. Besides the mouse; the Logitech software is very confusing to use and doesn’t seem to be very beginner friendly. It was hard trying to figure out how to keybind. I wish they made it easier for us newbies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse for the value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was simple, pretty much plug and play, has DPI adjustment on the mouse itself. Plenty of keys to remap and do things with. I found I did not need the extra weights added, however, a good option to have. It does require the Logitech G Hub software to make full use of all the buttons located on the mouse. This could be a pro/con to some who don't want extra applications running in the background.

    I would recommend this to a friend