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Customer reviews

Rating 4.7 out of 5 stars with 7548 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 213 Showing 4,241-4,260 of 7,548 reviews
  • Rated 4 out of 5 stars

    Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice working mouse. Works great for gaming and etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Mouse, only issue is the side button located in inconvenient spot, takes some getting used to. Faat and smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Best Gaming and All Around Mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Son has tried numerous mice and found this one to be excellent quality and performance. Huge amounts of customization and all at an incredible price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this gaming mouse and swears by it. Had to get it for him because he would not leave my mouse alone a. I have the wireless version with wireless charging but he’s a true gamer so the wired mouse was more than enough for him.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    This thing is so cool!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally got this so I can use shortcuts on age of empires but little did I know how much more I can use it for. I love how you can customize the sensitivity from stupid fast to stupid slow I bring it to my work because of how comfortable it is to use, it has 3 quick change sensitivity so you can change between them instantly midgame. Have a low sensitivity sniper setting and when you switch to an automatic weapon you can switch to your preset mid sensitivity with the click of a button and for your third sensitivity option you can have it on high in case you need to do quick 180 turns

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Nice mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is quite comfortable. I have medium size hands so this mouse may be better suited for a slightly larger hands. The feel is very comfortable. However, I have to adjust my hands a little more than I like to reach all the buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    I personally love a heavy mouse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love being able to adjust the weight. It also is so responsive and feels very good in the hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse i used the mouse for a week and liked it alot. You should buy this mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad you're enjoying the G502 HERO! It's a popular choice for gamers thanks to its comfortable design, customizable features, and high-performance sensor.

  • Rated 4 out of 5 stars

    Good mouse but needs better durabilty.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good gaming mouse but wish that Logitech would make the keys more durable. I own 33 of these because I wear out the left button. I wish Microsoft still made the Sidewinder mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your detailed feedback on the Logitech - G502 HERO. Your comments regarding the left button durability have been noted and will be shared with our product development team for consideration.

  • Rated 5 out of 5 stars

    Great gaming mouse! solid choice!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best! I've been using this for a while and got it for my nephew. It's been a solid choice.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    Forced off a perfectly good mouse, cause g hub...

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software makes this mouse unusable for me. To be clear the hardware is fine, but after the most recent updates the side buttons, which I map to movement in my games, have 3 to 5 second input delay. You can just google g502 hero side button delay, and you will see I am not the only one. As this was my go to mouse I had even bought spares and can confirm it is indeed not the hardware. I used to have a download of g hub from mid 2023, unfortunately my g hub updated, and the mouse is once again unresponsive and unusable for me. I am sad to say I will be forced to buy a mouse from a different brand, as I cannot buy a logitech mouse until they fix the software it uses.... I was hoping to hold out for a fix, but this has persisted for months, with multiple updates not addressing the issue.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello there! We're very sorry to hear about the G Hub update causing side button delays with your G502 HERO. We know this is frustrating. We're actively investigating the G502 HERO side button delay reports and apologize for the inconvenience. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 5 out of 5 stars

    Worth it don’t hesitate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve read a lot of reviews about this mouse and at first I wasn’t sure because I haven’t heard of this brand before ( I’m new to pc) but I made the best decision, this mouse is so smooth and for the price it’s hard to beat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse I’ve had yet!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse!! One of the best ones I’ve had. The feeling is super smooth, and has a quick response. Not to mention the configurability that it can have. Overall very satisfied!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality easy to use. Increases gaming performance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Logitech hero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse,amazing dpi settings,wish it was more user friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mouses

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and good price to purchased. My kids are really live it

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great, well reviewed mouse!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't even gonna purchase this mouse originally because I was satisfied with the Corsair M65 I was using, but I happened to catch the G502 on sale for $25 dollars and I knew how well-reviewed it was, so I grabbed one. I have not been disappointed! I have larger hands so the mouse fit my grip like a glove. Also, I loved the programmable buttons and the easy to use software. The RGB effects are subtle but sleek, and the black, trimmed in white, colorway looks great. I'd probably recommend this mouse at full price but if you can manage to find it on sale, I wouldn't hesitate.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Weight

    Rated 5 out of 5 stars

    Great mouse for its price point.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, lots of features, decent price. Comes with adjustable weights as well, so you could have a lighter or heavier mouse based on preference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the metal mouse wheel for web browsing. Mouse sensor is very good too.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! We at Logitech love to hear that you're enjoying the G502! The metal scroll wheel is a favorite feature for many users, and we're glad to hear you find the sensor accurate for your web browsing and other tasks.

  • Rated 5 out of 5 stars

    SMOOTH AF

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Take this with a grain of salt but im fairly new to PC gaming but this mouse just feels smooth especially with the added weights that are optional. Barely notice the rgb but thats fine because youre hardly looking at the mouse.

    I would recommend this to a friend