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Customer reviews

Rating 4.7 out of 5 stars with 7548 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 214 Showing 4,261-4,280 of 7,548 reviews
  • Rated 5 out of 5 stars

    Best price for functions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son to match the other hero I have. Works like a charm and the price give great value for the capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mouse review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good mouse glad i picked it the mouse feels amazing in my hands and the side bars are an awesome touch

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse, I’m really enjoying it, perfect for mobas

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Decent mouse with issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse is ok. Extra button placement for button 4, up and back from your natural thumb position is awkward. The supplied weights seem a bit gimmicky. The software will see the mouse, but never connects so assigning buttons 4 - 6 to individual game functions is not possible.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello. Thank you for taking the time to share your experience and issues with us regarding the G502 HERO. I'm sorry to hear that you're not happy with the placement of some of the buttons and that GHub isn't connecting for you. I've found that gaming mice and keyboards are more subjective than most things and that everyone has a different preference and style that they like and is comfortable for them. I'm confident that there is a Logitech mouse that is perfect for you!
      -Charlton at Logitech

  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Good quality, easy use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size and extra weight to it are the biggest buy on this mouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and reactive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfyingly clicky, smooth and accurate tracking with variable speed for the cursor. And the spin thingy in the middle is really fast and smooth too. I got to the 100,000th row in excel when I tried scolling as fast as possible with one push.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Logitech mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little heavy for my taste (even with all the weights out of the mouse). Aside from that it’s a great mouse with lots of functions

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the Logitech G502 HERO mouse! It's helpful to know your preferences regarding weight. We're glad you appreciate the mouse's functionality and features.

  • Rated 5 out of 5 stars

    decent beginner mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent had many mice but i enjoy this one. although i dont game with it as much as i program. the side buttons make good copy paste hotkeys.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Gaming Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't owned this mouse for to long but so far, it Works good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a serious gamer, but did my research before buying. The look and feel of the mouse is nice. Onboard memory is a nice feature if you need different configurations.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    good mouse bad software

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the mouse is excellent the dpi rang is great but the software is bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best out there. Wireless is also a option. Im not disappointed at all. Mine is still going strong.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good mouse when you set it up for your user preferences

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Responsive and fits great in the hand. Lasted about a year with heavy use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice mouse for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast scrolling and nice grips at hand. I am really enjoying using it

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! We at Logitech love to hear that you're enjoying your G502 HERO! The hyper-fast scroll wheel and comfortable grips are some of the features users love most.

  • Rated 5 out of 5 stars

    good buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was obsessed with this mouse, I found it here and I was not disappointed.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're loving the G502 HERO! It's designed to provide a premium gaming experience, and we're glad it's exceeded your expectations.

  • Rated 5 out of 5 stars

    Great Overall Gaming Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 14 year old and he totally loves it. He's pretty adept at gaming and chose this mouse specifically. It has several programable buttons and, according to him, performs a little more seamlessly than the wireless version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality/Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just simply one of the best mouse I ever had, low cost, great performance.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! We're thrilled to hear such amazing feedback about the G502 HERO! It's fantastic to know that it's been a top performer for you and that you appreciate the balance of performance and affordability.

  • Rated 5 out of 5 stars

    I’m Fragging Out Man

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know the mouse doesn’t make the gamer but this mouse had me feeling different. I was dropping a lot more kills than I normally do with this mouse right out of the box. I would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a new gaming laptop I have. This mouse is so smooth. It looks cool too. I suggest buying anything that bestbuy sells from the products original company because bestbuy sometimes jacks prices up and thier return policy sucks.

    I would recommend this to a friend