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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 7549 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 7,549 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, love the weight and the ability to customize it, the on the fly DPI adjustment, tactile buttons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality/Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just simply one of the best mouse I ever had, low cost, great performance.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! We're thrilled to hear such amazing feedback about the G502 HERO! It's fantastic to know that it's been a top performer for you and that you appreciate the balance of performance and affordability.

  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Used for around 2 years

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse but lackluster software the dpi goes out of wack when the app isn't open which can happened a lot between updates. Need 3 dpi switches to be on for full rgb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good mouse, reliable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great gaming mouse. good control. nice lighting. This is the second mouse like this I've purchased. The first was about 3 years ago and I've been pretty rough on it, carrying it in my backpack whenever I take my laptop anywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish it was easily openable for cleaning

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use a mouse 16 hours a day 7 days a week. I go though mouses pretty frequently. This is a very good mouse but logitech have made it virtually impossible to easily open it to clean it. As I couldn't get it open, I had to buy a new one. Other that that and maybe heavier weights to put in it, it's a great mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweet!!! I love more surveys!!! Woohooo go buy this or don't whatever. Live your dreams!!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G502 HERO Wired Optical Gaming Mouse. We're glad you're enjoying it! While we appreciate your enthusiasm, we'd love to hear more about your specific experience with the mouse. Please feel free to share any details about its performance, features, or comfort that you find particularly noteworthy.

  • Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse love the feel and its very very reliable for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product 100% recommended very happy with the purchase thank you

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! We're thrilled to hear you're loving your Logitech G502 HERO! Your feedback means the world to us. We're dedicated to creating top-notch gaming gear, and it's awesome to know we hit the mark with this one.

  • Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great to use. I'm more fond of having the wire than worrying about battery

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback! We're glad you're enjoying the wired convenience of the G502 HERO. Wired mice are a great choice for gamers who prioritize uninterrupted performance.

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is perfect for ME! Fits my hand great, extra buttons make it perfect for FPS games and the smoothness is superior to any other I have used!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G502 is the only wired mouse that I would go for. I was not 100% convinced to go with the wireless version. I tried this one, and it is a good one! Easily programmable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible mouse!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to spend the extra money on a higher end mouse. I have been using a G203 for a while now, and I was sure this G502 would just be some extra buttons and not much else. Boy, was I wrong. Everything about this mouse is superior to the G203. From the braided cord, to the scroll wheel, and everything in between. The body is larger, which is nice for larger hands. I find the side buttons are easier to use vs the smaller G203. The adjustable weighting system is fantastic. The customizable profiles are indispensable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boyfriend loves it and he is never looking back...........

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    best gaming mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the best game mouse I have, the right weight, feels really high-end and expensive, but it's only 40 dollars you pay.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality set up took some time I would recommend for the price good value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good gaming Mouse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I like the feel of this mouse. I needed to replace an older gaming mouse, and after reading a few reviews of this mouse, I chose the G502. My style of mouse griping is claw and I am fine with how it sits in my hand. The only thing I would wish for is a slightly heavier mouse but from what I have found, there are none made to my specifications. Outside of that, I am enjoying the choice I made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse works perfectly, No issues love the way it fits into my hand!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad to hear you're loving your Logitech G502 HERO mouse! Your satisfaction is our top priority. Thanks for the positive feedback!

  • Rated 4 out of 5 stars

    Almost Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing preventing this from being a 5/5 is the fact the cable isn't braded. You can get $20 mice off amazon with braded cables. Do better Logitech

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The lack of a braided cable is a common complaint about the Logitech G502. While it's a great mouse with a high-performance sensor, customizable buttons, and comfortable design, some users prefer a braided cable for durability.

  • Rated 5 out of 5 stars

    Perfect Gaming Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse packs-a-punch in its customizeablity! Has to be one of the greatest gaming mouse I've ever had, personally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A perfect mouse with so many enhancements.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My keyboard needed replacing so I wanted to upgrade my mouse as well - I tried them all at Best Buy and this one was the best of them all. The Logitech - G502 HERO Wired Optical Gaming Mouse is a great match-up to the Logitech - G910 Wired Gaming Mechanical Keyboard...

    I would recommend this to a friend