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Customer reviews

Rating 4.7 out of 5 stars with 7552 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 7,552 reviews
  • Rated 4 out of 5 stars

    Too heavy in 2024

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to love this mouse but in today’s world it’s just too much weight for gaming.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the G502 HERO. We understand that lighter mice are becoming more popular, and we offer newer models like the G502 X Plus and G Pro X Superlight for those who prefer a lighter weight.

  • Rated 4 out of 5 stars

    Great Item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it!! Last minute Christmas gift idea. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Rgb lighting

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is so smooth and comfortable in your hands and also have rgb lights

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Using it for gaming and it is really comfy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it for gaming and it is really comfy and stable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ver functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the closest functional mouse I could find to the WOW Cataclysm mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compatibility

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this to play apex and cod. Customizable macros and Works well for apex legends.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Gamers love the Logitech G502 Hero for its super fast moves (high DPI sensor) and buttons you can set up just for your favorite games (like Apex Legends and COD).

  • Rated 5 out of 5 stars

    gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming mouse. It is comfortable to hold and easy to use. It also comes with a few weights that i found really useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G502

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mouse. First time I bought it I didn’t have a warranty and tried going through Logitech, but couldn’t get a replacement. Really hoping the 2 year warranty comes through if this mouse starts to have the same issue!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Logitech - G502 HERO Wired Optical Gaming Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech - G502 HERO Wired Optical Gaming Mouse as advertised. Good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pron clicking mouse!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been able to watch all sorts of nasty pron with this bad boy! Short time ive been using it, its already taken so many nuts! I like the soft texture it has on the bottom of the mouse. I will continue to use the mouse to get off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roblox Gamer Approved!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my 13 year old gamer! The other mouse was wireless and, from what I hear, not good for gaming due to lagging. I’ve had this mouse for over a month and still working great. Great investment for the price!

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because of online school. Turns out my hand is small

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Gaming Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. Works well for basic gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite Mouse I’ve ever bought.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really recommend this mouse for any gamer. It comes with weights in case the mouse is too light, and it seems like there’s too many macros, but you can unbind any keys there and bind the macros to any button or keys on a keyboard you’d like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Mouse Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using a G502 for years. I find the three left side button arrangement to be the perfect button setup for non-MMO games. I broke my old G502, so picked up a replacement after trying a different mouse for a few weeks... so glad to have it back.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Logitech 502

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for everyday use, with the added weights you can add the it on to make it more comfortable to each user. RGB as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer Mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and I love the design. I use this for gaming purposes on my laptop. Satisfied and would repurchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the price and everything works great no issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good at first

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some issues, the mouse will sometimes be a little slow, i will even update my computer mouse speed and overtime it slows again

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi there! Thanks for the feedback on the Logitech G502 HERO wired mouse. We appreciate you letting us know about the occasional slowness you're experiencing. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 5 out of 5 stars

    Amazing mouse for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my favorite gaming mouse so far (although i havent had many). i really like it for the games i play, most of which are fps. this mouse was so easy to set up and because i alrdy have the ghub set up for my logi 512 keyboard, it was very simple. the delivery was also amazing and Best Buy & Shipt did a great job in communicating the whole way through. definately would recommend this mouse to anyone, and especially for the price. (what a steal!)

    I would recommend this to a friend