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Customer Ratings & Reviews

Your price for this item is $63.99
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Customer reviews

Rating 4.7 out of 5 stars with 7447 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are pleased with the G502 HERO SE Wired Optical Gaming Mouse, highlighting its comfortable feel, customizable buttons, adjustable DPI, and controllable RGB lighting. Many appreciate the weight and responsiveness of the mouse, as well as the functionality of the scroll wheel and the capabilities of the software. Some customers feel the size is small, while others prefer this wired option over wireless alternatives.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 218 Showing 4,341-4,360 of 7,447 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good gaming mouse, the hero does everything i need!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Works great never had any issues would recommend buying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very comfortable, smooth and fluid on screen...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice mouse. Great feel on the palm, good scroll wheel, with or without clicks. Settings adjustments a great, haven't yet used the weights yet, but good to have. Side buttons are good; the two right (thumb) buttons could be a bit father forward but not a big deal. I'm not using this for gaming, but would recommend this mouse for any purpose at a desktop.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G502 Hero is an excellent gaming mouse. While some may have a difficult time getting used to the design and the shape, I personally enjoy it and think it feels great and comfortable, especially for gaming situations. This mouse has 11 programmable buttons and uses the awesome HERO 16K sensor. Overall this is a great mouse with great performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome mouse i love how you can adjust the movement speed and stuff. very accurate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth and accurate - Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth in function (glides across the metal pad I use), very accurate, and the weight distribution is nice. Just enough buttons that can be mapped very easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech G502 Hero Wired Optical Mouse

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as specified, No problems after many months of daily use. Extremely fast and flexible depending on what you are using it for

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Amazing mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable. Have one for work and home, weight customization is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great mouse for gaming. very precise controls and handles great. i have one for myself and one for my brother. we both love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sister loves it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my sister for her Gaming Pc and she truly loves using it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mouse badly made

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse but the mouse clicking button will dmg over time fairly easy suggest you get warranty because if you like it you will have to buy another one like me

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am sorry to hear about the click issues you are experiencing with the mouse. Luckily, this mouse does come with a 2 year warranty through Logitech so we can get that replaced for you. Here is the link in order to file a claim: https://support.logi.com/hc/en-us/articles/360024914754-Warranty-G502-HERO. I hope this helps! Thank you for taking the time to write this review, we appreciate the feedback.

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome mouse, absolutely love it! can customize lights and dpi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son absolutely love this mouse. Says it's faster than most! It's a must buy. Best buy had the best price I've seen so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente mouse. Works very well. I would like if the cable was a little bit shorter but all and all it does the job and it looks cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Logitech mouse before...this was an upgrade. Even better than I expected....works seamlessly with my gaming laptop and extra personalizing features are great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great customizable mouse with clunky software.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse that functions exceptionally well but has clunky software. Once you get it ironed out it isn’t so bad but the first few days is just a practice in patience.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great, love all the features and extra buttons. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech G502 HERO Wired Gaming Mouse Performs gr8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gaming mouse works well, as my son is pleased with it. I also use it doing AutoCAD drafting and it performs well with that too,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE GAMING MOUSE PERIOD!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST WIRED GAMING MOUSE REGARDLESS OF THE PRICE DROPS RIGHT NOW. IF WIRELESS IS WHAT UR LOOKING FOR IT HAS A YOUNGER BRO FOR MORE $$$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. No connect issues. Perfect for gaming!

    I would recommend this to a friend