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Customer reviews

Rating 4.7 out of 5 stars with 7552 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 218 Showing 4,341-4,360 of 7,552 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse very easy to use and very sturdy. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse - replaced a razor type gaming mouse (name purposely omitted). This mouse seems to operate smoother than the razor, at least in my opinion. I prefer wired to wireless to those that are wondering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid mouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have enjoyed using this mouse, I tend to keep the wheel locked as it does make some noise in the free-scrolling mode when just moving the mouse. I also have the G305, which is wireless, a little lighter, but with fewer buttons and no RGB. The G502 has a little RGB and is customizable using Logitech software, which is easy enough to use, and I like being able to set up different profiles work work vs. gaming. Overall I think this is a solid mouse with nice features, especially when on sale!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great functionality, easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is very comfortable and easy to use, my son love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    FuturegAmer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool and durable it works well and is easy to control

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product good for covid entertainment. quick and easy purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome product with a lot of customizations and great feel. just a bit expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an awesome mouse for the price. I love the tactile clicks from all the buttons. I love the weights you can add to it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Like the adjustable weights. Everything is well located for fast access

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      G502 rocks! Great for big hands, comfy grip, and buttons you can easily reach.

  • Rated 5 out of 5 stars

    DAMAGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking mouse with buttery smooth sway. Weights that are able to be added and taken away are such a good side accessory. Specially for different types of games. Was a bit hard to find the settings but once you get past that it really is a great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heavy and firm.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you go online to mouse forums you get model O's reccomended due to lack of weight but I love these because I don't enjoy a flimsy light feeling mouse. I don't like the second gen button feel as much as the first gens though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G502 great for COD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite gaming mouse. Good control and movement. I would suggest this to anyone gaming. Easy to control the speed of the mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a similar one for a few years, this one works just as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good LOOKING, standard performance, more buttons

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User= Teenage son: "Overall, this mouse was pretty solid. I have never used G Hub before and had a good experience. The mouse itself could improve some ergonomic aspects. First, The "sniper" button is very bulky and uncomfortable for thumbs. The 16000 dpi is way too good and my system was not very practically usable rather than 1000 dpi. The rest was very good. Response time was nice, RGB effects are cool and easy to set. I would recommend this mouse but would warn about that button and high max dpi isn't a big deal."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse. It is really good if you like to use a large mouse. It comes with adjustable weights to customize the feel to your liking. It is a great option compared to buying the wireless version (lightspeed) for $100 more.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    3rd blind mice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already own two of these, and bought a 3rd (1 is wireless, another is without the white) but all 3 are amazing. I just love this mouse. When I drop it to the hardwood floor, it absolutely explodes into a million pieces. But you know what, Humpty Dumpty lived for many many years in the form of this mouse, and all 3 of my mice..... yes they are blind, but are in tact. Oh and I almost forgot i got this mouse for 20 bucks on sale, it goes on sale every once in a while. Don't buy it at full price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought several of these now for my different laptops and gaming computers around the house. I'm a fan of the programmable buttons and Logitech G Hub. The integration through the Hub of all the Logitech peripherals is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Gaming Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech is G502 is an awesome mouse. If you're gaming on a PC without a gaming mouse, you should stop immediately and pick it this up. This specific model is in gorgeous black and white, but the regular edition performs just as well. It's also not too complicated to use, in comparison to the MMO mouses with 10+ buttons. The mouse comes with an intuitive program that allows you to change every button to your liking. There is also a way to adjust the weight of your mouse. Get a good mouse for yourself when you're gaming. You deserve that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best and affordable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this is the best mouse i ever use and it have side button for shortcut

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback on Logitech G502 Hero Mouse! It's great to hear you found a mouse you love and that it works well for you, especially with the side buttons for shortcuts. These can be really helpful for gaming or productivity.

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse. I bought it for gaming and it has exceeded my expectations

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the review! We're thrilled you love the G502 HERO and that it's performing even better than you expected. It's a great choice for serious gamers.