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Customer reviews

Rating 4.7 out of 5 stars with 7552 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 7,552 reviews
  • Rated 5 out of 5 stars

    True Hero

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to replace my old G502. It's the same amazing quality, with added rgb light up "G". Very satisfied with the mouse. Only draw back is the entire mouse is solid black, while the regular G502 had blue trim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hero mouse review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great mouse for the price range.also the button layout works well for gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad you enjoy the G502's button layout for gaming! It's designed to enhance your gameplay experience. Thank you for your kind words.

  • Rated 5 out of 5 stars

    Good deal for the gaming community

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse for gaming. My son loves this. He said the click speed and scroll speeds are great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good mouse but I still like the DeathAdder from razer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Nice mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, it took me a bit to get used to the shape because I used to use a smaller mouse, it took me a couple hours to really start to like it when it started feeling more comfortable. Personally, I like it when my mouse is heavier because I feel I have more stability while aiming, but that just goes down to personal preference. The buttons feel nice and they are all reprogrammable in the G hub software, which I think is really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very torn between logitech and razer and I couldnt ever decide. The day I got my PC I did a lot of research before I decided on a mouse. Let's just say I didnt choose wrong this this is amazing. Perfect for so many different types of games.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quuck shipping Great price. Product works as described.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Feels natural

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for gaming or just office use. Has adjustable weights in it that that give it a custom feel. Only complaint: the software to control the mouse is terrible but that I've noticed that across all of logitech software.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Goes great with a black and white pc setup.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this better than the non-SE version. Fits perfect in my hands, a few extra buttons, and it lights up with custom colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gaming Mouse ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After switching back and forth between different types, I really liked this one

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 is a popular choice for many gamers! Its comfortable design and customizable features make it a strong contender. It's great that you've found a mouse that suits your needs.

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Son is a gamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is a big gamer. Of course he needed a better mouse. He likes it.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    software needs ease of use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually my 3rd G502. The mouse works as expected. However, the new software is not user friendly. The old software was much easier to navigate and know what to do. I still have not been able to get this mouse to work like others due to software.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with this mouse

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! No issues and its help up just fine for the last year.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, We're glad to hear you're happy with the Logitech G502 HERO! It's always rewarding to know our products are lasting and meeting expectations. Thanks for sharing your positive experience.

  • Rated 5 out of 5 stars

    Good products.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use Logitech items with my systems, keyboards mice & headsets for years.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear! Logitech has a strong reputation for producing quality gaming peripherals. The G502 HERO is a popular choice for many gamers.

  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Good budget gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 9 year old wanted a gaming mouse like his brothers - this fit the bill. Good price and quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent gaming mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a gamer that plays different pc games from various genres. This mouse is extremely capable with it's customizability and button option. Would highly recommend this to anyone who is looking for a wired mouse option

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great mice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this line of gaming mice....no issues to date

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    G502 Hero

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, best mouse ever, and also good for big hands plus a lot of customizable buttons.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Versatile Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many options. This mouse is great. You can dial in the perfect amount of adjustments along (even how heavy you want it to be). Which leads me to the only issue that I have with it. It’s just a little too heavy on the lowest setting. Other than that, it’s a great buy. I would highly recommend it. Especially if it’s on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    A very nice and customizable mouse.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer a heavy mouse (since I'm coming from the aluminum apple magic mouse) so I used all the weights it comes with and it ends up feeling about the same weight. The sensitivity is adjustable and has a good range of settings, I can use the non sensitive settings for precise strokes in the Adobe suite and then very high sensitive setting for web browsing. The mouse also looks super cool which was a big reason why I picked it. I'm glad I got it on the 50% sale but I probably would not recommend it for the full price.

    I would recommend this to a friend