Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 7553 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 222 Showing 4,421-4,440 of 7,553 reviews
  • Rated 3 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The big red button where the thumb sits is useless. No games support it that I have found, which is a shame. The RGB can't be turned off, or at least I dont know how, and the body lines are just thick enough for fuzz to get caught in and just thin enough to be hard to get it out. The optional weights are okay, but they come loose every now and then and I'm too afraid to over tighten them and strip the threads. And now the mouse wheel feels weird too lately.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize that you've had a less-than-ideal experience with the Logitech G502 Mouse. We value your feedback and will share it with our product development team to improve future products.
      Regarding the specific issues you've mentioned, we recommend checking the Logitech G HUB software to see if there are any customization options for the RGB lighting and button functions.
      For the mouse wheel issue, try cleaning the wheel with a soft cloth and compressed air. If the issue persists, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all round mouse. Have been using if for work and gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the feedback! The G502 HERO's versatility makes it a great fit for both work and gaming.

  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not bad for the price i paid for this. it is pretty durable also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Mouse period.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always owned the Logitech gaming mice. I absolutely love that the scrolling wheel unlocks. It was time to upgrade my old gaming mouse and got this one and I’m am very happy with it. You will not be disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the mouse and it’s perfect for all game types. However, there program Logitech uses (g Hub) isn’t always responsive with the game being played. Idk why because most games it works perfectly when programming the mouse keys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming mouse

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great; gaming mouse is as advertised and at a great price.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the positive review of the Logitech G502 Hero! It's always great to hear that someone is happy with their purchase, especially when it comes to a gaming mouse where precision and performance are key. It sounds like the G502 Hero is living up to its reputation for being a great mouse at a competitive price.

  • Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have 0 issues with this mouse, other than i hit the buttons on the sides accidentally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse! The buttons on the mouse have a nice click to them and performs great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has saved my Hiney multiple times in call of Duty Warzone. I destroy Noobs all day as I have a low latency mouse that is super fast and responsive. Get this mouse if you want to Merc Noobs on the regular!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful and functional gaming mouse.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to high levels of praise, I bought this mouse over its wireless sibling due to cheaper price point but useful design. I'm overall happy with the purchase and would recommend this mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FANTASTIC

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't use any other mouse. First mouse I bought back in 2017 and no other mouse has been able to hold up to the standard that this mouse exudes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech Gaming Mouse

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this mouse since it is programable. Works great as all Logitech products I have purchased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not bad - fits my hand well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    prefer wireless, but this on is solid and very responsive when gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE this mouse! especially the button that makes the mouse scroll go super duper fast!!! totally worth getting this on sale, would be worth regular price too. can edit button options also

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice multi use mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked it up on a sale so it was under $50. One kid loves it the other uses it but only complained about the scroll wheel but seems to not be too much of a problem just an adjustment for his gaming style. I use it for basic usage and functions really good. Long cord and lighting is cool as it can be changed to whatever you’d like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. The extra buttons are super helpful for gameplay customizations.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 2 out of 5 stars

    It Worked for a While, Until it Didn't

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this exactly a year ago for the same price it is now, that being $34.99 instead of the usual $79.99. I suppose it is worth the relatively low price, however, I have recently started having issues with the mouse. The underlying issue is that recently the mouse has stopped registering some of my inputs for the left mouse button AND the right mouse button. For example, I'll be playing Apex Legends and I'll be able to shoot for a bit, but then I'll randomly stop shooting even though I'm literally holding down the left mouse button. I don't understand why it's having this issue only a year after purchase, and I take great care of my own electronics, so I know that I'm not the issue. I do know that Logitech G Hub is a bit finicky with some of its settings, but it seems alright. Another friend of mine was also having the same issues a while back whenever he owned this exact mouse, but we could still be the "exception to the rule", or the outliers. Overall, the mouse itself is fine, and having the ability to use RGB for several games is neat. It has DPI buttons and two side buttons for standard gameplay. The mouse also feels fine to use for gaming or work. Another thing, though; I've had issues with Logitech products before and I have just recently moved over to SteelSeries products in hopes that they provide much higher quality and product lifetime than Logitech products. I just felt the need to write a review for this mouse specifically so other people don't experience what I've had to go through with Logitech products in general. Obviously, if you want a cheap gaming mouse that'll last you a year, then go ahead and buy this, I suppose. I HIGHLY recommend that you purchase a warranty with it so you can easily replace it a year down the road since it most likely won't hold up for the entire two-year warranty.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    perfect for myneeds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product - easy decision and i would purchase this again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse. Only issue is the scroll wheel makes a bit of sound. Not an issue while gaming as you have a headset on however when daily using the mouse, its just something I happen to notice. Not that big of a deal.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Awesome mouse

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming mouse for the price. Would buy again and again.

    I would recommend this to a friend