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Customer Ratings & Reviews

Your price for this item is $63.99
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The comparable value price is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 7447 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are pleased with the G502 HERO SE Wired Optical Gaming Mouse, highlighting its comfortable feel, customizable buttons, adjustable DPI, and controllable RGB lighting. Many appreciate the weight and responsiveness of the mouse, as well as the functionality of the scroll wheel and the capabilities of the software. Some customers feel the size is small, while others prefer this wired option over wireless alternatives.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,520 of 7,447 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweet and smooth just what I wanted. You can even program key bindings and mouse speeds. To specific games you play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weights are a game changer.. Replaced a no-name gaming mouse with the G502 and I'm regretting not doing it sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming mouse I’ve had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from the g602 to this one wireless to wired with more functions and I just couldn’t believe how easy the swap was

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nothing wrong with it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mouse. Keep in mind it is very heavy compared to some of the other popular mouses ( even with all the weights out of it).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software is a little clunky at times, but the mouse itself is okay. The rubber grip can get dirty very easily so keep those hands clean at all times, and wipe in between rounds. But an okay fps mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Optical Gaming Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my nephew. He's extremely happy with it. Thank you for making this purchase so easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son. He had the same mouse before but accidentally broke it. He liked it so much we purchased the same one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse one of the best I’ve had only wish the left click button was a little bit wider

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RileyNguyen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for everything this is a great products for my family and the price is really good thank you for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse for Competitive play

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic mouse, great for competitive play and one of the best in terms of feature set for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as good as the original G502 but with better price and looks. The white accents look great and match a lot of white custom gaming builds. For me, after using the G502 for Close to 3 years, it's become like a second skin and using it ruined all other mice for me haha. I own 8 different Logitech, Razer, Corsair and other gaming mice but always choose this one when it's time to play. One of my only issues with it is the mouse wheel. Don't get me wrong, the heavy metal weight and endless free-spin features are wonderful, and add a very premium feel to the mouse. The problem is the slickness of the metal, if you have very dry/clean hands and try to scroll With the heavy wheel too gently.. it will sometimes not move the wheel at all due to the surface being mirror-like smooth and slick. On the other hand, if you have ANY oils, lotions (sometimes even just sweat) on your mouse hand, you will be unable to spin it do to the combined heavy weight and slick surface. Switching to endless scroll allows easier movement but less precision, such as when changing weapons in FPS games. Overall a perfect gaming mouse and not everyone will have trouble with the mouse wheel!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse was great only thing it wasnt for my hands. I like a little bit lighter mouse. It did feel like good quality and was nice in the hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great first gaming mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for the gamer on a budget. The thumb rest is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and great service very satisfied with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Mouse for the Price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse was brand new to Best Buy. It is functionally the same as the G502 HERO but just looks different. It was much less than the G502 and was a no brainer. I was using a Logitech G403 mouse before getting this one. The DPI scaling is great and there are weights that can be added if it is too light out of the box. So far no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse for the price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, has a good design that is comfortable for long uses, and a plethora of programmable buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech 502 Hero Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is super happy with this mouse. He wanted to upgrade from what he had and seems to really like it for gaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works nice, programming is complicated

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well, slightly difficult to figure out how to customize the buttons if this is your first gaming mouse. I might have bought a more entry-level one first

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this mouse and I really enjoy it. It has 11 programmable buttons which can be really useful when it comes to some games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse for work and gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse is amazing and with the additional weights it feels great and fast in my hand.

    I would recommend this to a friend