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Customer reviews

Rating 4.7 out of 5 stars with 7542 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 7,542 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd Purchase, overall great mouse with the ability to change the bottom weight.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words and for letting us know how our product is working for you. We’re thrilled that it’s meeting your needs and making a positive impact. Your feedback is incredibly valuable to us, and we’re grateful you chose Logitech. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent mouse

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only used this for a few games, but for what I've played, this meets all my needs. The mouse is very comfortable in the hand, and has a ton of mappable buttons (using the mouse app). The braided cord is very long and rarely ever gets tangled. almost all the features you would want to have control over, like speed, tracking, etc., are all adjustable in the app. With a little bit of (very easy) programming/coding, you can set buttons to auto press, continue pressing or do specific keystrokes.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love this mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It is smooth, easy to use and it fits my hand perfectly.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your thoughtful review. It’s great to know our product is living up to your expectations. Your support helps us keep delivering quality. Logitech

  • Pros mentioned:
    Overall performance, Rgb lighting

    Rated 5 out of 5 stars

    Overall good mouse

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had mine for a couple years now, have yet to fail me, no issues, can easily be adjusted with the app regarding sensitivity and RBG.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your positive experience with the G502 HERO! We're thrilled to hear it's been a reliable companion for you over the past couple of years. Enjoy the customizable features! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Down with wireless Fly by Wire

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is pretty outstanding. The weights add enough heft that I don't end up flinging it off my desk like a leaf on the breeze. It's adjustable DPI range is literally off the charts. The highest setting has my mouse cursor moving so fast I am pretty sure it cracked the edge of my screen and caused a sonic boom that shook half the neighborhood. Seriously. Can't recommend highly enough. Down with Wireless!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for your incredibly enthusiastic review of the Logitech G502 HERO Wired Optical Gaming Mouse! We're thrilled that the customizable weights are keeping your aim steady and that the adjustable DPI range is, shall we say, exceeding expectations! We might need to look into those sonic boom reports, though — sounds like you've truly unleashed the HERO! Logitech

  • Pros mentioned:
    Rgb lighting, Weight
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Very good Mouse for the Price point

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mouse for the price point. It feels nice even without a mouse pad and the extra buttons are in very comfortable spots. The RGB is very nice and it comes with weights. The size may be a bit large if you have small hands but other than that very good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Amazing mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse is the perfect weight and is of great quality. The customizable dpi is excellent and you can use this option to curate the dpi to each game you play.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If youre looking for a mouse that can let you compete at a high level but dont want to break the bank this is the perfect option!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience! We’re thrilled the product is working as intended. Your feedback helps us grow. Logitech

  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Great Gaming Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used a wired mouse in ages. I bought this one because the wireless mouse I had been using for past several years always had problems where the left button would stop working and I would have to replace it. It also was a Logitech but just not built to stand up to my gaming style. I purchased this one and so far it seems to be more durable than my old one. The weighted base was a nice addition and the feedback on the buttons seem better. The cord does not seem to get in the way. I would suggest this to anyone who games! Great mouse!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Value, function and style; color me impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, customization and value; this mouse met my expectations - my hope is that it is durable. The overall build quality is superb, with enough features to make it *mine*. The price points was a great value, the features I desired and my other gaming friends recommended it as well. Very satisfied with my purchase!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your enthusiastic review of the Logitech G502 HERO SE Wired Optical Gaming Mouse! We're thrilled to hear you're impressed with its comfort, customization, and superb build quality, all while delivering great value. It's awesome that it feels like *yours* and comes recommended by your gaming friends. We hope it proves durable for you too! Happy gaming! Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    As good as the best and simple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse all though it is wired is not like your traditional chord it doesn't tangle its never in the way barely noticeable. The mouse itself has a good amount of buttons none to few and not too many its simple to use. It glides across a decently matched mouse pad like butter. Its comfortable, agile, and it even come with weights that you can freely take in or out so lighter or heftier its personal preference. Well worth the 50 bucks I paid and I would Definitely recommend it to anybody who's trying to get into PC gaming as I am too its good for the budget and it performs well as expected from Logitech

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked it up on sale and is a amazing mouse. I have bigger hands and it still is a comfy fit for long sessions.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so happy to hear your experience has been positive. Your feedback helps us stay focused on what matters most—our users. Thanks for supporting Logitech! Logitech

  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Solid gaming mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son. It is his favorite mouse. He plays a lot of online gaming. Probably more than he should. But he puts his equipment to the test. He had this mouse originally for over a year. It broke. I bought him a Razer mouse (my favorite brand) as a replacement. Sometime later, I noticed this one on sale at a great price. So I surprised him with a new mouse. He says by comparison, he likes this one much more than the Razer. My advice, if you like the Logitech software, stay within the same ecosystem. That way the mouse, keyboard, etc. is easier to manage. He likes Logitech, so he is very happy now.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G502 is a highly-rated and customizable gaming mouse with a sleek and ergonomic design, 11 programmable buttons, and a highly responsive and accurate sensor ranging from 200 to 12,000 DPI. The mouse also features a weight tuning system, allowing for customization of the weight to suit individual preferences, making it an excellent option for both serious gamers and everyday users.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gaming mouse ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not get over the feel of this mouse. I can’t move on to any other mouse to game with. Custom weights to make your game play feel smooth. Extra buttons to have the quick reaction while gaming. Dpi levels set for when you change to other games. Long lasting. I can’t give this mouse up for another until they stop selling them and mine don’t work anymore. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Built to Last – Perfect for Warehouse Use!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse! We use it daily in our warehouse and at our shipping station, where it gets a lot of heavy use in some pretty rough conditions. Despite that, each one lasts us around 3 years, which is impressive. The customizable buttons are a huge time-saver for quick actions. Highly recommend for anyone needing a durable and reliable mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the fantastic feedback! We're thrilled to hear the G502 HERO is standing strong in your demanding workspace and making tasks easier with its customizable buttons. Your recommendation means a lot to us—we truly appreciate your support and trust in its durability. Logitech

  • Rated 5 out of 5 stars

    Perfect Mouse!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse! The wire is a little inconvenient, but the reaction speed is extremely fast! I love all the extra buttons for various uses!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the positive feedback! We’re happy to hear the Logitech G502 HERO Wired Optical Gaming Mouse is performing well. Your support helps us keep improving. Logitech

  • Rated 5 out of 5 stars

    Fire mouse for big hands.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this mouse. It fits my giant hands perfect and just enough buttons for me to program. Thanks.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sure, here's a shorter version: The Logitech G502 is a great choice for gamers with large hands, offering a comfortable grip, customizable weight, programmable buttons, and a precise sensor. Enjoy your G502!

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    logitech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still the best on the market! This iss my third one over many years.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so happy to hear that our product is working well for you. Your review helps us understand what we’re doing right and where we can grow. Thank you for being part of the Logitech community and for taking the time to share your thoughts. Logitech

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best budget mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse Ive used, the dpi is easily adjustable and the buttons are easy to reach/use. Best for its price.

    I would recommend this to a friend