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Customer reviews

Rating 4.7 out of 5 stars with 7555 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 245 Showing 4,881-4,900 of 7,555 reviews
  • Rated 5 out of 5 stars

    Logitech G502 from Proteus to HERO rock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 502 series are fast, accurate, and have plenty of options. Great mouse, whether it's a 1st GEN 502 or current 502.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Diablo3 Mouse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy these for diablo3 and only diablo3. The free scrolling mouse is worth its weight in gold using scroll up and down bound to force move. Try it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this mouse for my son's gaming laptop. He loves it for playing his favorite games and has had no issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a great mouse so far! I use it for my work every day and has been instrumental for productivity

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big Mouse

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse for those like use more buttons to play or work it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're glad the Logitech G502 HERO is a great fit for your needs! Its customizable button layout and comfortable design are designed for both gaming and productivity. Enjoy using it!

  • Rated 5 out of 5 stars

    super

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome mouse i love how you can adjust the movement speed and stuff. very accurate

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 2 out of 5 stars

    Right Click Issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent mouse. I like that the weight is adjustable. Unfortunately, the activation point of the right mouse button acts up and it frequently double-clicks itself (or un-clicks) randomly. It wasn't even heavily used (I used a Zowie for years playing CS:GO and never had any issues with any of the buttons). Would not recommend this product because to me that's a sign of poor manufacturing quality. For that reason, this one got thrown in the closet as a backup to my backup mouse and I replaced it with the G Pro Wireless.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, I am sorry to hear about the click issues you are having with the mouse. That is definitely not normal! Lets get that replaced for you! Please visit the support page for this item on Logitech.com in order to start the claim process for a new one. i hope this was helpful! Thank you for taking the time to write this review, we appreciate the feedback.

  • Rated 5 out of 5 stars

    Great mouse for a beginner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just recently switched from Xbox to PC and the mouse is amazing. The buttons on the side are great for games like siege and smite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 7yo loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My seven-year-old loves it, got it from Santa, on sale, great for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So customizable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from my cheap Microsoft wireless mouse to this Logitech hero. I can't think of one negative aspect about this mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4.8/5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily the best mouse in the market I bought 2 when they were on sale for 39 bucks. Can’t beat this mouse for the price !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Works great never had any issues would recommend buying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing mouse, nice Material

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shipping was pretty fast, the texture feels pretty good, trust me no regrets on buying it. Logitech is always my go-to for gaming sh**

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Mouse, Poor Quality Control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse has an extremely loose and rattly scroll wheel. You can feel it, with the simplest movement. Luckily, I got it replaced and the new one is perfect. My advice, shake the box and listen for rattle before buying.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quality at its finest

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best mouse ever if you are thinking of getting your first gaming mouse i definitely recommend this one it is the best. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid mouse. Performs amazing. I do recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product...lousy software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse...Logitech ghub software leaves a lot to be desired if you can get it to work. I recommend using the older version of the Logitech gaming software until Logitech gets the kinks worked out of the ghub platform.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unpopular opinion but both this and the light speed version are my favorite mouses to dat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Gaming Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse with the capability to assign macros. I’d recommend spending a bit more for the wireless version though.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    huge monster

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it all depends on what type of mouse you use and like. this one is really big and heavy - you must like it. I've found that lighter mouse fit me better.

    No, I would not recommend this to a friend