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Customer reviews

Rating 4.7 out of 5 stars with 7542 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 7,541 reviews
  • Rated 5 out of 5 stars

    Good Quality. Slightly Awkward button placement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used a Razer Mamba TE for the longest time and it was fine but the wheel rotary encoder went bad on me pretty quickly. I switched over to this mouse and it was overall a nice upgrade. I love the no click setting on the scroll wheel. The switch by the thumb to temporarily switch to the lowest DPI setting is really neat for certain FPS games but it's placed more forward than I'd like. I have to move my hand forward to a less comfortable position to be able to use it. The up/down dpi switches are in a nice enough spot. Overall it's pretty good so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mouse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my wireless model from a few years ago. Great feel and love the adjustable settings.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re thrilled to know you’re satisfied with your Logitech product. Your input helps us shape better experiences for everyone. Thanks for your continued support! Logitech

  • Pros mentioned:
    Comfort, Price

    Rated 5 out of 5 stars

    good for the price can’t complain

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a variety of gaming mice, from Razer to Alienware to Hyperx, etc. A lot of them weren't bad, but for the prices, I consider them to be pretty trash. but Logitech offers a comfortable mouse and a decent price. i have been using this ever since with no issues at all.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It's great to hear that you've found a reliable and comfortable mouse in the Logitech G502 HERO. It's disappointing when other brands don't live up to their price points.

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    So far my favorite gaming mouse.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a gamers we are never satisfied with our mouse when we are playing. Things like too small, or not the right size, please more buttons, I don't like this or that can be coming from anyone. But, after using different ones and so far I really really like this one by a lot. Pros: Exactly the right buttons that I was looking for. Amazing feeling on my hand because you know I have normal hands. Build quality and ergonomics are solid. Also, the weight is adjustable and the software is really easy to use. Cons: To me NONE.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the abilty to adjust the weight of the mouse. Being able to adjust sensitivity with the push of a button. Great for gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Love the abilty to adjust the weight of the mouse. Being able to adjust sensitivity with the push of a button. Great for gaming. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome gaming mouse. I LOVE that you can adjust the weight of the mouse, so it's the perfect weight for your unique hand/wrist. It makes gaming seamless. And the ability to adjust the speed of the mouse without going into settings is great, too. The light adjustments are fun, too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    An excellent mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my PC and it was a great purchase, I would recommend it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your positive experience with the Logitech G502 HERO! We truly appreciate your recommendation and are glad it’s been a great addition to your PC setup. Logitech

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    High quality mouse

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for people who like heavy mice! RGB has a nice touch to the product. All of the buttons are good for setting macros!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Squeaky good mouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well in hand and no finger stress. Sleek design and black doesn't show dirt.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us. We’re glad the product is serving you well and helping you get things done. Thanks for choosing Logitech! Logitech

  • Pros mentioned:
    Overall performance, Price, Weight

    Rated 5 out of 5 stars

    Great buy, solid quality for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no complaints whatsoever. Overall a solid quality mouse at a generous price too (was about $28 when I got it). Comes with adjustable weights and scroll wheel, too. Scroll wheel is nice, since I do like to quick scroll through web pages for stuff like homework. You won't be disappointed if you're looking for an affordable wired mouse that has the quality to back it up

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great Logitech mouse. It gets the job done, I absolutely love the scroll wheel lock mechanism. It makes scrolling through sites a breeze. I will say though, lighting is a bit limited. Other than that, it’s great, it comes with weights to provide a more heavy feel to the mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Comfortable and great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for FPS games with the extra side buttons. No complaints at all on response time, dpi options etc. It includes customizable extra weights, though I think it’s plenty heavy enough especially if you’re used to Razer viper series. The locked or free-rolling scroll wheel is a nice option to have. Relatively subtle rgb. Extremely “gamer” aesthetic/design, which is over the top but kind of awesome as a result. Overall ergonomic and great value, highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Programmable Option for FPS Games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement for one of Logitech's lower priced options which was on it's way out after a while, and I've enjoyed the ergonomics and arrangement of the buttons on this one. I can cycle mouse sensitivity between programmed settings and still have 3 buttons left for voice chat from the thumb position, and the wider profile of this mouse over similar offerings allows for a more solid and comfortable grip for FPS games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the included weights are nice and let you dial in your mouse your way, they even include an extra weight if you misplace one. the buttons on the side are very responsive and the scroll wheel is nice and solid. My only complaint is the placement of the dpi buttons as i ofter hit on while playing because of its location just off the left mouse button. Other than that it is perfect for me!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Logitech G502 HERO is a fantastic mouse with great customization options! The included weights and responsive buttons are a huge plus. While the DPI button placement could be improved, it's still a top-notch choice for most gamers.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Logitech mouse 520

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work really good easy to set up comes with weights wich is nice and lots of buttons

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for taking the time to share your experience. We're thrilled to hear that the product is working well for you and meeting your expectations. Your feedback helps us continue to improve and innovate. We truly appreciate your support of Logitech. Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    My Go To Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So i have purchased several G502 mice at this point. Some for friends some for work and personal. This has got to be the best fuctional to comfort mouse that works great for my hand. I also have the lightspeed wireless one as well and that thing is light and just glides it’s beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best mouse out there

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really thought the infinite scroll would be a niche gimmick and I would never use it, but it is actually insanely useful and I find it so frustrating not being able to do it on other mice. Well supported with Logitech’s software as well. Great product. It’s a big heavier than other mice, and surprisingly came with weights to attach if you wanted to make it even heavier. You can’t beat this mouse, especially for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gaming mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good gaming mouse. Fast, smooth, and offers good control for gaming. It has a comfortable design, which is great when you are gaming for a long time. The weights to personalize the feel of the mouse is interesting, but I have a problem with the cover coming off and the weights falling out. That is my only issue with this mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's wonderful to hear you're enjoying the Logitech G502 HERO Wired Optical Gaming Mouse for its speed, smoothness, control, and comfortable design during long gaming sessions! We appreciate your feedback regarding the customizable weights and are sorry to hear about the issue with the cover and weights falling out. Logitech

  • Pros mentioned:
    Rgb lighting, Weight

    Rated 4 out of 5 stars

    Feels natural in hand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this mouse, very customizable from buttons to the weights you can add or take away for personal preference. RGB lighting and can change dpi on the fly. I’m still trying to figure out how to adjust the scroll as it’s very sensitive.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Gaming mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this mouse for about a year now and it is a phenomenal gaming mouse, switched over from a hyperX mouse and can say I wouldn't go back. Able to change weight of the mouse as one sees fit and works great on FPS games when mapping the extra buttons it has.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us, and we’re so glad to hear you’re enjoying your Logitech device. We work hard to create products that make life easier and more enjoyable, and it’s great to know we hit the mark. Thanks again for your support! Logitech