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Customer reviews

Rating 4.7 out of 5 stars with 7556 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 251 Showing 5,001-5,020 of 7,556 reviews
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is great for gaming! The buttons on the side are very helpful in games such as Valorant. 100% recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a pretty good mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm honestly not that great of a judge as I'm relatively new to pc gaming but it seems good so far. I'm not a fan of the software you need to download to change with the rgb setting but other than that its good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse!! I got this for myself a few years ago and got it for my son for Christmas!! Excellent purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best mouse I have ever had, it clicks really fast and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech G502 Hero SE Gaming Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting to upgrade my gaming mouse for a while so I bought this while it was on sale and it was such a good price. The mouse is really smooth and the mechanics feel really nice in my opinion. The size is just right for my use since some mice tend to be a bit smaller in my opinion. Great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing mouse, snappy, comfortable and sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this mouse. I have an average to slightly larger then average hand and this mouse is super comfy! Its very snappy and the app is really easy to use. Definitely don't sleep on this guy it's an amazing mouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product great price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for gaming...our son loves it...he also jas the matching keyboard and loves ot too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works nice, programming is complicated

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well, slightly difficult to figure out how to customize the buttons if this is your first gaming mouse. I might have bought a more entry-level one first

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse for work and gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse is amazing and with the additional weights it feels great and fast in my hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic must have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old but still a good overall mouse! Responsive and precise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse, only switched to the wireless to clean up my desktop and under from the mass of wires.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Smooth

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im gonna keep it short but sweet. Nice, Smooth, Precise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The snipe button on the side is very nice however I do wish it was a bit closer for smaller hand users.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome mouse.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still the gold standard in pc gaming mice. Wish they would bring back the braided cable though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Mouse

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of buttons, braided cable, easily adjust DPI.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech Gaming Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great mouse for gaming, my son love it and he uses it for most of the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks the same like the old one i had, but dont like the new cable, feels flimsy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wired gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for narrow hands and people who use a claw grip. Sleek and cool look. Smooth. Cheaper and just as good as wireless model.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Gaming mouse!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When trying out the mouse, I found that it was easy to grip, and I found it is easy to adapt with. The buttons are easily accessible for my hands, and the weight of the mouse can be changed to aid in a better gaming experience. I would highly recommend this to anyone who is looking for a Good Gaming mouse.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    WORST MOUSE EVER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is great hardware wise. Buttons have a nice feel, nice tracking, plays well. HOWEVER, the software KILLS this mouse. GHub is just horrible. Button assignments are a complete joke and is impossible to get them to act correctly. When you go to play a game, you realize NONE of your button assignments work because the mouse has switched into on-board memory. It does this randomly inside or outside of games. In on-board memory mode the mouse is just TRASH. No matter what profile I used the button assignments wouldn't stick. Why can't I just make my profile DEFAULT and NEVER CHANGE (PERSISTENT PROFILE MEANS NOTHING)?! Why can't I disable on-board memory mode?! Why can't I get my button assignments to WORK reliably?! So inside the software there is DEFAULT, G-SHIFT and ON-BOARD. Each one can hold different button assignments. The mouse randomly switches between all of these and 1/3 of them DO NOT WORK. Want to use a macro? IMPOSSIBLE WITH THIS MOUSE. You will be ALT-TAB'ing out of your game for 10 minutes each time to restart the software to get your button assignments to work. I tried making them ALL THE SAME so no matter what it switched to they would all be the same, right? NOPE. That did not work either. You can add all of your games to their own profile, didn't help me. You can assign profiles to on-board memory, that didn't help either. The software killed this mouse, It's the worst mouse software I've ever used. RETURNED.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello DRob! Sorry to hear you're having issue with your G502 HERO Wired Optical Gaming Mouse. What I could recommend you is creating a new profile in G Hub, so from the Home Screen, at the top where it would say Active Profile Default, click on that, then click the "+" sign to create a new profile and work your assignments off of. The other thing you might want to check, is making sure the on-board memory option is turned off, so from the Home Screen off G Hub again, click on your peripheral picture, then at the top right, you'll see a small "gear" icon, click on that, and make sure on-board memory is off. If that doesn't solve the issue, maybe try uninstalling and reinstalling the software, there could be something wrong in the settings, but your G502 mouse should definitely hold up your configurations in-game. - Mathieu from Logitech