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Customer reviews

Rating 4.7 out of 5 stars with 7557 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 258 Showing 5,141-5,160 of 7,557 reviews
  • Rated 5 out of 5 stars

    Best Gaming Mouse Out There!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome mouse to game with. I absolutely love this mouse and everything about it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice looking and good performing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feel of this mouse was wonderful and the weights that come with it helps with movement more than I thought. I didn't even know that was a thing until I unboxed this. My son is running this on his gaming rig and enjoys this a lot both in looks and in performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Hardware!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy this mouse, you will not be disappointed in the least! This has to be the best wired mouse on the market!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really like the Hero

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the reg g502 a couple years ago and my only complaint was with the side clicks in the wheel. They feel a little better on the Hero. My son is still using the g502 from 2017 so it’s a great value!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheap, but works well.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The form factor is not the best for my hand size, but I have gotten used to it. I accidentally hit a lot of buttons with my thumb due to the small form factor, but all in all, it is a great mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for grandson, specifically requested a wired mouse for gaming online

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Budget gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse. The left clicker got stiff a few times, not sure what the issue was, but it's good now.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best gaming mouse for your budget.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite mouse to use so far. I got this on sale so I'm very very happy with it. Now its back to it's normal price and I still feel like a good purchase. Feels good on the hand and the ergonomics is great. Just the right lightness in weight and feels solid and not clunky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Logitech products for my PC and I’m very satisfied with their quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great purchase , good value, easy to use Worth purchasing I world recommend it and the price was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works and is perfect for gaming or work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works straight out the box and haven’t had any problems with it I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super excelllent product i really think that its great value for the money. personally would recomend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse with plenty of customizable buttons. Did not regret this purchase for even one second.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this also for my grandson for Christmas he needed for his computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works perfect for gaming, got this for my kid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is a gamer, and likes to play mine craft, GTA5,COD, etc..a good mouse, perfect response

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Well-rounded Gaming Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming mouse - maybe not the lightest, but the smoothness and functionality more than make up for that. Exceptional programmability and response. Also has one of the more flexible and unobtrusive cords I've ever encountered, The RGB is an added bonus - subtle, not gaudy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming Mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son really likes the G502 Gaming mouse...this is the second one that we have gotten. Not sure if a manufacturer flaw or not but the cloth 'surround' on his cord came undone after a month or so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfected build

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. The bindings give a lot of flexibility and the DPI sensitivity toggle is a massive help.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Exhibited Double Click Issues after 8 months

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mouse as well as another logitech G series mouse around the same time for two different computers. For the first 6 months it was a great mouse, probably the best sensor I've ever experienced in a mouse. The software is unintrusive and the button mappings stick if you software is closed (not even running in the background). The problem starts with both mice, and another one I own (3 in total) all exhibiting the double click issue 6-10 months into ownership. What happens is you click the mouse, and it behaves as if you're double clicking. Logitech having an outbreak of these issues also makes the process of getting them replaced borderline impossible so its simply best to avoid them.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Comprodigy, Very sorry to hear about the issue you're having with double-clicking with the G502 HERO after just a short time. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. To that end, the G502 HERO does have a 2 year limited hardware warranty. Here's the link to File A Claim:  https://support.logi.com/hc/en-us/articles/360024914754-Warranty-G502-HERO. Hope that this helped resolve the issue and that all is going better. Thank you for choosing Logitech. - Richard from Logitech

  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. Mouse has been great so far. Has a firm grip and fits most hand well.

    I would recommend this to a friend