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Customer reviews

Rating 4.7 out of 5 stars with 7542 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 7,541 reviews
  • Rated 5 out of 5 stars

    Precision and Comfort in One Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G502 HERO offers incredible accuracy, customizable buttons, and smooth RGB lighting — a top choice for both casual and competitive gamers!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Your review helps us understand what matters most to our users. We’re happy our product is meeting your needs. Thank you for your support. Logitech

  • Rated 5 out of 5 stars

    Logitech G502 wired mouse Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and it's definitely a plus having all the extra buttons. Highly recommend for any potential customer.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your positive feedback! We're delighted to hear how easy the mouse is to use and appreciate you mentioning the extra buttons. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best mouse ever

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The g502 is the best mouse. It’s smooth it’s light has plenty of addressable buttons for gameplay or office use, I have one at home and one at work!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words! We’re delighted the product is performing well for you. Your feedback inspires us to keep pushing forward. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Wired Mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arguably best wired mouse for the price. Will last you long.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re grateful for your kind words. It’s wonderful to know our product is helping you out. Thanks for choosing Logitech! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Amazing mice! Amazing price!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best budget gaming mouse I have had the pleasure of testing. You get 11 programable buttons and 5 weights to find your perfect balance. The mouse is fairly light compaired to my last unit so I used all 5 weights. The primary and secondary buttons are very crisp and have remained so after nearly 4 months of hard use! I game daily after work for a minimum of 4 hours to give some prospective on use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent replacement for my broken Razer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is way better than my old one, which was a Razer Viper. I use the middle mouse buttons and side buttons all the time. These are way better than the ones on the Razer Viper.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for letting us know how things are going. We’re happy the product is performing as expected. Your support means everything. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. I was looking for a mouse with a scroll wheel that would allow you to have a continuous scroll without “click” scrolling. This mouse allows you to switch between the two and both feel great. I only found this feature on Logitech mice for some reason so I went with this model. You can add or remove weights from the bottom of the mouse to your preference. I added all of them as it gives it a premium feel in my opinion without being too heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse. Comfortable and customizable.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse! The "ergonomic" design actually works (at least for me), and I really like how many buttons it has. The wheel scroll, sensitivity, and light settings are diverse enough that most people should be able to find something they like.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Swing and a Miss for Logitech.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really sure where all these 5 star reviews came from or why this Mouse is a best seller. First off.. the form factor is unnecessarily cluttered with hard edges, oddly shaped buttons (Why??) and a design that clearly favors righties only. To be fair and to get past the initial change from my old Corsair mouse I've been using this replacement for a couple of weeks now. Time has not improved my perceptions of this Mouse. I still struggle to find what should be the easiest and most ergonomic of ANY button on this thing, that being the left mouse button. About 25% of the time my fingers can't feel where this button is without looking at how I'm holding the mouse and re-position my fingers. Really stupid. Also, the placement of the additional buttons literally do nothing more than get in the way and are prone to accidental clicking, especially the resolution change button that ends up getting clicked at least several times a day which sends the mouse cursor flying across the screen. I will say on the plus side, I do like the weight. However, the overall size seems small. I'm about 5'9" and weigh 185. I'm not a huge person, but this feels really small in my hands. Now the worst part, others have mentioned, the mouse wheel is absolutely abysmal, there is absolutely no texture on the wheel whatsoever and spinning it is an exercise in frustration. How are they still manufacturing this thing when the plastic is so rock hard your finger slides over the wheel without actually having it turn. If you click the wheel release button so that the wheel is free spinning, the performance does not improve much. While you might be able to spin it like the prize wheel on the Price is Right, the sensitivity is so light that you scroll when you don't intend to simply by moving the mouse around or accidentally bumping the wheel. There is no happy medium here. This mouse is ready for the hardware graveyard. Logitech is clearly capable of better efforts than this thing, why are they still manufacturing it? Do yourself a favor and find a symmetrical mouse with less eye candy, goofy buttons and a mouse wheel that actually moves when you try to spin it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent, but not as good as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SE edition description shows that this mouse has 25,000 DPI. The box that I received claims that it has 16,000 DPI. It's been a decent mouse for the couple of days that I've had it. I don't have a use for all the buttons but it is better than the mouse before.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re happy to hear you’re enjoying the Logitech - G502 HERO SE Wired Optical Gaming Mouse. Thank you also for your suggestion about the DPI. We’ll share this with our team for improvement Logitech

  • Pros mentioned:
    Weight
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Good for people with smallish hands.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had read that this mouse wasn't the best for people with big hands, but decided to purchase it anyway. I see now that was a mistake. It's not totally ruining my experience, but I had to unbind all of the dpi changing buttons because I found myself accidentally hitting them a lot. Even after a month of daily driving I still accidentally hit the buttons on the side of the mouse which can lead to unfortunate situations in games, but the sensor is nice and so is the weight. Overall this is a great mouse, but if you have bigger hands than most, there are better options. Not to mention how buggy GHub is, it offend glitches out and requires reinstallation, an issue that has been around for a while now.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Amazing mouse for all types of computer uses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse is performing amazingly, with no complaints. The wire for it is durable and flexible at the same time so cord management is easy and safe. You can adjust the weight of the mouse with the weights that come with the mouse to really get an exact fit out of the thing. You can also customize the LED lights, set keybinds, and DPI profiles for seamless transitions from one activity to another. I am extremely impressed so far with the quality of the mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Rgb lighting, Weight

    Rated 5 out of 5 stars

    Great Mouse @ a great price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is fantastic! It fits the hand very comfortably, comes with weights to customize how heavy it is, has a customizable RGB logo, an alloy scroll wheel, and programmable buttons. It looks slick and works great. I dont use it for gaming as I actually bought it to do 3D rendering, but I'm sure it would make any gamer proud!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    New favorite gaming mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great wired gaming mouse with a easy to use utility app. Feels great in the hand and if you want a more heavier feel to the mouse. It comes with a small case of 3.6 gram of weights that you can insert in the mouse to make it on the heavier side. I didn't need to use the weights, since I felt comfortable with the weight of the mouse out of the box. It's simply a sleek looking comfortable mouse that gets the job done without having to break the bank.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Very good wired mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the ergonomics of this mouse as well as the customizable dpi. For a lower-priced mouse this has several benefits. I also like the optional weights. For me, adding a little heft to the mouse gave me a better experience with the mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Solid product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Button placement and max weight is good. I have large hands and the shape is a little odd so sometimes when I use the left click the entire mouse wobbles.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your detailed feedback on the Logitech G502 HERO! We’re glad you appreciate its button placement and weight, and your note on the shape helps us improve further. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product been using for years. Would buy again

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words! We’re delighted the product is performing well for you. Your feedback inspires us to keep pushing forward. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very rugged and a good workhorse gaming monitor.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so pleased to hear you’re satisfied. Your input helps us continue to build products that people love. Thanks for being part of our journey. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great, I love it! The price is lower than other platforms, I really like it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback! We’re glad you love the G502 HERO and found great value in the price. Logitech

  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. Very comfortable mouse. Great quality. Multiple buttons to map to and easy to reach.

    I would recommend this to a friend