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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 7561 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 277 Showing 5,521-5,540 of 7,561 reviews
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve went through the steel series 710 and a razer mamba but this is my favorite mouse

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best mouse I have ever owned

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Converted to this mouse after owning various Razer mice over the years and absolutely will not be switching back. This is the best mouse i have ever owned. Comfortable, customizable, and G Hub is excellent software to support the hardware. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good mouse but no for csgo is too heavy and weird

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    is so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is so fast to play he has very good sensibility to play an do works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son wanted this for a while. he loves it. very customisable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse with no issues! Also love the lighting setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech G502 Hero mouse with RGB

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mouse. Works well. Nice and smooth. Long heavy duty cord

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all the buttons. My only complaint is I wish it was a little heavier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent for its price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mouse to replace my current mouse. It was decent enough for it's price. The material was good but it just wasn't for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse I still have it and it’s still in amazing condition.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    G502 Mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the side buttons didnt work/un-programmable. Liked the way it felt in the hand but while playing games it would shoot/discharge weapon without me even touching the mouse. Messed with settings and still had the problem. Exchanged it at Best Buy for a Razor Deathadder mouse - was a little more expensive 10$ but worth it - Works great - no issues.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Lotter, I'm sorry to hear you've been having some issues with your G502 mouse. If you download our GHub software, you get access to the customization that you're looking for, allowing you to not only customize the lights, but the buttons as well as setting different DPI profiles.

  • Rated 5 out of 5 stars

    Great mechanics

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mouse for gaming with a edgy and sharp design. Great mechanics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, the programmable keys are very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always get great service at Best Buy,,this is my review wont let me send

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Solid mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good mouse with tons of customizations. You can add the supplied weights to make it heavier. The software allows for tons of DIP, button and RGB changes. I would recommend this mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for Gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son had me purchase it for his gaming purposes. So far he is loving it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, easy to use. The sensitivity is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Video games headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, used to play video games and son loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse Gaming

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Mouse Gaming, my son is happy, It works very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing mouse

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this mouse for streaming. Quick reaction times for those easy snipe flicks.

    I would recommend this to a friend