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Customer reviews

Rating 4.7 out of 5 stars with 7542 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 7,542 reviews
  • Rated 5 out of 5 stars

    Awesome Gaming Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a basic wireless mouse this this beast. What a difference! I was really hesitant to go wired, but it's proving to really pay off. You just can not compare the responsiveness of wired vs wireless. It is also really cool to be able to program all the buttons using the Logitech software. It's made my gameplay on Minecraft and Fortnite SO much better. I have not tried the included weights, but I don't feel like I need them. Great mouse! Go wired!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Exelente mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mouse, lots of quality, proper weight and good calibration.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the encouraging feedback! We’re glad the product is working well for you. Your support helps us keep innovating. Logitech

  • Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse! This one was a replacement for the same model that I had for several years when the right mouse button stopped functioning after years of FPS gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s always a pleasure to hear from satisfied users. Thanks for sharing your experience—it helps us keep doing what we love. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided on this mouse because I have big hands and I saw this one recommended on reddit. Its perfect. I used simple razer mice since 2007 and switched to this one for a new pc. It's better than any razer mouse I've used with its adjustable weight, neat little thumb rest, and sweet scroll button. Some people who own this mouse don't realize that the scroll wheel has 2 settings that can be changed by these two little buttons just below the wheel.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Good mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid mouse little light and clunky but couple weights and adjustments and it was perfect.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback! We’re glad the Logitech G502 HERO Wired Optical Gaming Mouse met your expectations and that with a few adjustments it became the perfect fit. Your insights are valuable in showing how the product adapts to different preferences. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    I love this mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The weighs that come with it are a big plus since I tend to prefer the mouse to be on the heavier side, the scroll release button also comes in handy when trying to scroll a slow scrolling website/software.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the review! The adjustable weights on the G502 HERO sound perfect for you, allowing you to personalize the weight for optimal comfort and control during gameplay. The scroll wheel release button is another handy feature for navigating long web pages or documents. We're glad you like it!

  • Rated 5 out of 5 stars

    Excellent device!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent mouse. Not even just for the price. It's super responsive and precise.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your positive feedback! We're thrilled to hear you're enjoying the responsiveness and precision of the Logitech G502 HERO mouse. Logitech

  • Pros mentioned:
    Comfort, Rgb lighting, Weight

    Rated 5 out of 5 stars

    Excellent Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY comfortable Precise Multi function Pretty LED light Comes with optional weights for individual hand feel!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Replacement for a Logitech G9x

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am replacing a Logitech G9x with the G502. While not quite as comfortable as the G9x, this mouse is very comfortable for individuals with larger hands and I value the infinite scroll wheel. It is easy to adjust the DPI settings with the software and save them as profiles. I occasionally notice a 'double click issue' where clicking the left mouse button once registers on my computer twice. It can be frustrating, but does not occur often enough to be a deal breaker.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Positive Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is great!______________________________

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us, and we’re so glad to hear you’re enjoying your Logitech device. We work hard to create products that make life easier and more enjoyable, and it’s great to know we hit the mark. Thanks again for your support! Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and performance for the price! I would recommend for any average user or gamer!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re so pleased to hear your experience has been positive. Your input helps us build better products for everyone. Logitech

  • Rated 5 out of 5 stars

    amazing mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best mice ive ever had, used to have a razer one but decided to switch to logitech, never been a fan of rgb lights but i do enjoy how only the logo lights up

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the G502 HERO! We’re glad to hear the switch from Razer has been rewarding and that the subtle logo lighting perfectly matches your preference. Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 4 out of 5 stars

    Quality gaming mouse, but download its software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box, this mouse feels good and is ready to use - the full suite of features, though, aren't available to you until you go to the Logitech website and install the full device software executable. That allows for the full RGB color changing, extra button action selection, and a method of altering the DPI stages for the mouse. I wish that the software installed on its own, but the extra step is easy to do with most internet connections and unlocks the full potential of this mouse. I don't use the weights for the plate on the underside of the mouse, but I know some also like those and there are enough at your disposal.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Amazing mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mouse for gaming. I mainly play FPS and though many people think this g502 is too heavy for FPS, I actually prefer it - I think its mostly kids who can't move a heavy mouse. Plus the weight is adjustable (I use it with all weights though). Apart from gaming, the scroll wheel has infinite scroll option which is simply superior when browsing or reading. Logitech mouse and KBs are simply amazing and this mouse is one of their best.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse on the market. 11 buttons. Custom lighting via g-hub. Amazing mouse, even comes with weights.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mouse review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. Great for fps games and good for large hands

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for letting us know how things are going. We’re happy the Logitech G502 HERO Wired Optical Gaming Mouse is performing as expected. Your support means everything. Logitech

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Solid Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my Second G502 Mouse. This one was slightly different than the first as far as the software goes. It was slightly more confusing to set up but I did eventually figure it out. Would buy again. Hopefully they fix their ease of use in their software or have better directions. As far as quality Its great. Like I said its my second I love this mouse and prob will buy another once this one stops working years form now.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Overall performance

    Rated 5 out of 5 stars

    Good mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good performing mouse, comfortable design. Durable.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's great to hear you're finding the G502 HERO to be a very good performing mouse with a comfortable and durable design. Thanks for sharing your positive experience! Logitech

  • Rated 5 out of 5 stars

    Not just perfect headshots

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this for EVERYTHING. In addition to gaming I also use it for photo editing being able to customize the settings makes it super accurate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unbeatable for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well-built mouse. Not too heavy but easy to control. Plenty of built-in DPI changing settings, but not fully clear what setting you're on. The button on the side that cuts the DPI by half is very convenient for a quick change.

    I would recommend this to a friend