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Customer Ratings & Reviews

Your price for this item is $63.99
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The comparable value price is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 7400 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the G502 HERO SE Wired Optical Gaming Mouse, highlighting its comfortable feel, customizable buttons, adjustable DPI, and controllable RGB lighting. Many appreciate the weight and responsiveness of the mouse, as well as the functionality of the scroll wheel and the capabilities of the software. Some customers feel the size is small, while others prefer this wired option over wireless alternatives.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 7,400 reviews
  • Rated 5 out of 5 stars

    Great features, look, and feel! Second for backup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently using the same model and bought a second one just in case as a backup plus it was on sale so could not pass it up. Performance and feel is great and would keep buying this one again and again. I prefer wired for guaranteed response as well as not needing to replace any batteries.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us, and we’re so glad to hear you’re enjoying your Logitech device. We work hard to create products that make life easier and more enjoyable, and it’s great to know we hit the mark. Thanks again for your support! Logitech

  • Rated 5 out of 5 stars

    Pleasantly surprised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good mouse, especially for gaming. Quite easy to customize to your wishes.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Appreciate you taking the time to share! It’s awesome to know our product is working well for you. Thanks for choosing Logitech. Logitech

  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Excellent gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mouse. Great for gaming. Has lots of functions and mouse keys.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for sharing your experience—it’s always a pleasure to hear from happy customers. We’re delighted that our product is serving you well and making a difference in your day-to-day routine. We appreciate your trust in Logitech. Logitech

  • Pros mentioned:
    Price, Weight

    Rated 5 out of 5 stars

    Quality purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typically I get the g602 wire less but wanted something more budget friendly. For the excellent price and wired I think this will be my mouse for the next decade. Logitech makes good quality and this is no exception. It was light at first compared to other mice I have had in the past. But this one also includes weights to insert. Overall 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Wireless

    Rated 5 out of 5 stars

    wired is the way to go!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working great so far, purchased it to replace the other HERO wired mouse that comes in white (broke in about a year). hoping this one lasts much longer. the G500/502 series are my "go to" mice for my desktop at home, wireless just doesn't work good enough. highly recommend for gamers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great ergonomics for a gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this mouse because I like the G602 that we had for my life's laptop, but was not a big fan of the wireless connection on a gaming pc. The ergonomics are fantastic and the DPI adjustments work pretty well. The GHub control of the mouse works pretty well also. The only reason I am giving it 4 instead of 5 stars is the scroll wheel. It seems a little sluggish when you have the button pushed down to restrict it, but way too sensitive when you don't. For example, I would have weapons switch in Outer Worlds (triggered by a scroll) when I wasn't even touching it.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Est

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse . Ideal weight . Many buttons and customiz able

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a wonderful time with this mouse while gaming. It has a good feel and gives me more control while playing shootets.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the awesome review! 🎮 We're thrilled the G502 HERO SE is leveling up your gaming experience with its great feel and precision control—especially in those intense shooter moments. Here's to more wins and smooth gameplay ahead! 🖱️🔥 Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Replaced old version, works very well.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace my old g502 after it died from 5-7 years of consistent use o7. Works great! Sales happen so much for this though, you're really getting scammed if you get it off-sale.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Weight

    Rated 5 out of 5 stars

    Excellent mouse for gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is very comfortable, fits small to medium size hand perfectly, easy to use, comes with five weights for different gaming purposes, and overall attractive. This one is heavier than other brands like the glorious-o but easier to maneuver. The “G” sign lights up but not the whole outline of the mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Best mouse I've used!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to use and simple to set up. I like the weights and the feel they give the mouse. Great price for the use it provides. I highly recommend!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the feedback! We're glad you find the G502 HERO comfortable and easy to use. The adjustable weights are a great feature for gamers who like to fine-tune the feel of their mouse. If you have any questions about setting up custom button macros or profiles, feel free to reach out to our support team.

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Best mouse Gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this mouse to play for many years, it has very good quality, it is very comfortable to use and the best thing we can add is the weight to our liking, in my opinion it is one of the best Logitech Mouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is pretty great, software is not the best, but that can be worked around. Once I learned how to lock the scroll wheel, it got 100% better as a mouse.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the feedback on the G502 HERO! We're glad to hear you're enjoying the mouse itself, especially after getting the scroll wheel locked in. We acknowledge the software could be more intuitive and appreciate you bringing it to our attention as we're always working to improve the user experience for everyone. Logitech

  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Everything is pretty good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i havent used the software for the rgb for this mouse, i use signalrgb, but overall feels good in the hands, could be abit larger for my rather small hands, dpi switch is nice, and the "aim" button has saved my butt more times then i can count also the metal forever spin mouse wheel is neat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I need it to do and it does it well. It is comfortable in my hand and with the added weights, it feels solid and moves like a charm.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re grateful for your kind words. It’s wonderful to know our Logitech G502 HERO Wired Gaming Mouse is helping you out. Thanks for choosing Logitech! Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect for anything and good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my office where I review a lot of documents. Totally overkill for an office setting but it is comfortable and I like how the scroll wheel unlocks and can scroll through webpages and documents quickly. I have the wireless one at home and for $45, which is what I bought it at, I don't see why you would get any other mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy i rould rocomend this to au gamer or developer it has made life easy and your so much fast with the added buttons. Also with the added wieght( or lack of the wieight) its a game changer

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sensor, great software. The mouse has weights which I like, i'm not a fan of mice that are super light. Only thing I dont like is that you cannot disable or re-map the DPI switcher, so I just removed all the other DPI's in the profile so it has nothing to switch too, but often an update will put them back in.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Decent for the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wired mouse. Not too heavy and not too light. Comfortable for medium sized hands. Nice levels of customization through the G Hub software but also works well without the software.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good mouse, just heavy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good mouse, comfortable shape, good software. My only complaint is that it's a little on the heavy side, making it uncomfortable to hold for long gaming sessions.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Zombiepigman! Thanks for your feedback and for being a loyal Logitech customer! We're happy to hear you're enjoying your new G502 HERO Wired Optical Mouse with RG Lighting. It is true that the G502 is a bit more on the heavier side of our lineup of Gaming products, but have you looked up if any weights were already inside the mouse maybe? Just open up the cover under the mouse to see if any are present, as you can adjust the weight to your desire. Aside that, we have many options when it comes to lighter Gaming mice, so definitely check out our other products! - Mathieu from Logitech