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Customer Ratings & Reviews

Your price for this item is $63.99
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Customer reviews

Rating 4.7 out of 5 stars with 7459 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are satisfied with the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable feel, customizable buttons, adjustable DPI, and controllable RGB lighting. Many appreciate the weight and responsiveness of the mouse, as well as the great software and reasonable price. Some customers feel the size is small, while others prefer a wired connection over wireless. Overall, the mouse seems to be well-received for its features and performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 290 Showing 5,781-5,800 of 7,459 reviews
  • Rated 5 out of 5 stars

    Great quality mouse for pc gaming or work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for getting used to pc gaming if you are coming from years of using a controller. Also doubles great as a work station mouse with is scroll wheel.

    I would recommend this to a friend
  • Cons mentioned:
    Wireless

    Rated 5 out of 5 stars

    very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is was using a wireless mouse from the same company , but i have to many probles everytime i remove from my pc , i dicide to buy this model and is my best decision .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mouse Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda weird handling but you get used to it. I’d prefer a lighter mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love this mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised by how good this mouse is. It really does make a huge difference when I game and even as I do work. It's very comfortable, too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it in price, my only concern was it seemed to change DPI while I was using it. Thankfully Logitech had troubleshooting and let me install a program to change it manually.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good mouse

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as a gift, used as a replacement to a previous one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a replacement mouse or a gaming mouse and don’t know what to get. This has it all. Adjustable DPI, great button layout and smooth handling.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good one

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse, I’m really enjoying it, perfect for mobas

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good mouse

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good mouse. It works as expected and offered by the manufacturer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent mouse with issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse is ok. Extra button placement for button 4, up and back from your natural thumb position is awkward. The supplied weights seem a bit gimmicky. The software will see the mouse, but never connects so assigning buttons 4 - 6 to individual game functions is not possible.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello. Thank you for taking the time to share your experience and issues with us regarding the G502 HERO. I'm sorry to hear that you're not happy with the placement of some of the buttons and that GHub isn't connecting for you. I've found that gaming mice and keyboards are more subjective than most things and that everyone has a different preference and style that they like and is comfortable for them. I'm confident that there is a Logitech mouse that is perfect for you!
      -Charlton at Logitech

  • Rated 3 out of 5 stars

    Left Click switch breaks

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only have one complaint about this mouse. After 7 months of use, it broke on me. The left mouse button doesn't work correctly anymore, it doesn't register clicks vs double clicks, it won't hold and drag, and if you hold it down, it intermittently and randomly stops on its own, making it useless for gaming.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Merry Christmas

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loved said it was exactly what he wanted for a gaming mouse. High quality/durability, many programmable buttons and I got a great price during the holidays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse for gaming.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for the best mouse for gaming and just day to day use on a custom made computer. This mouse is perfect. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't owned this mouse for to long but so far, it Works good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first gaming mouse and liked it so much I purchased 2 of them! One for work use and one for home use! Also, very easy to program!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Love it but had problems with ghost clicks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanna start by saying that I love this mouse. I have bigger hands and it felt really good. The dpi button is really nice and you can adjust the weight of the mouse very easily. The only problem that I had was the left mouse click switch was going bad around a year old. I looked it up and it is a common problem. There is a way to fix it but I wasn't able to fix mine. It really sucks because it was my favorite mouse so far. I have other logitech g mice and never had a problem. I would like to get another one but I don't want to run into the same problem with ghost clicks. I really do wish logitech will fix this problem in a future redesign.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great but fast movement can cause scroll wheel to move

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there Roomrunner, and thanks for this review. If you didn't already know, the button directly below the mouse wheel should change the scroll wheel from free scroll to standard scroll, which should minimize how much the mouse wheel moves when you jerk the mouse quickly.

  • Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a cheap price, this is a really good mouse with awesome mappable buttons! Great for playing fast paced games!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good mouse when you set it up for your user preferences

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good mouse bad software

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the mouse is excellent the dpi rang is great but the software is bad

    I would recommend this to a friend