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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 7562 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 292 Showing 5,821-5,840 of 7,562 reviews
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are really nice. The sound is great. They are

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great ergo support, but so sensitive that it can be difficult to set up at first.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    I love this mouse!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how this mouse feels and all of the custom settings. Took me a min to get use to it from my old generic mouse but this is amazing. Could definitely see a difference in my game play!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Good midrange gaming mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is an updated version of the old mouse with new hero sensor. I feel no difference from the old one, maybe lighter. it worth the price if get it under discount.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels solid and includes weights to adjust the feel, has a simple method for sensitivity adjustment and has simple rgb if you like that, but keeps it subtle and classy if youre not into it

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is great I love it, although this is my first gaming mouse purchase and not having very much experiance with it I will recomend to someone in need for one. Also a nice rgbs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Logitech mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If u don’t have a anti-fray mouse pad it’s will get hook onto the rubber at the bottom

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    A nice heavy weighted mouse.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed this mouse. It came with weights to make it heavier which I really enjoy and works well with my play style. The only thing I do not like is that the mouse wheel is really sensitive and usually makes adjustments in games that rely on it to switch weapons and such.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay, but not ergonomic for my hand.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm 5 feet 8inch tall. Pretty average size and height, my hand is average size. After having used the mouse extensively for 2 months, I still get wrist strain. Its a very popular mouse, yet for me it not that comfortable to use, maybe I'll get use to it after longer use.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi ZombiePanda, thank you for your feedback! We make a variety of gaming mice designed for different preferences. For something more compact, and light weight, check out the Pro Wireless. For something longer, and slimmer, check out the G903. For something a little bit thicker, and larger, check out the G703. - Will, Logitech G.

  • Rated 4 out of 5 stars

    Mouse

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son who plays computer games . It is good but not excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones although they don’t last very long. It should be more durable not sound quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I have ever used. The scrolling is incredibly smooth with an option to make it more traditional scrolling. Awesome customization. The iCue software could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Competent mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a reason this has been the most popular mouse. It is reactive and smooth operations with the common needed buttons for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Awesome mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t really know much about mouses but my brother seems to enjoy it a lot. It came with weights that my brother never uses, but I think it’s cool there are options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Me likey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda weird to get used to especially when you're switching from something generic.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game changer, literally.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game changer, literally. I have been purchasing cheaper end mouses for years. Finally went in on a quality one and this was so worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse for any fps shooter game. Fits nice and comfortably in my hand. The optical sensor works perfectly. The price is well worth it in my opinion too. Love the extra button placement too.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Solid basic gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a serviceable mouse, and for the price works well.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Solid gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, zero issues so far. Pretty light but not the lightest one out there. Software is solid too. Slides smooth with no noise on a mouse pad. Worth the buy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Issues with click and hold

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially this was a nice mouse to use, however within a year it developed issues with maintaining holding down a mouse click on both the left and right mouse buttons. For example, click and hold to move a document from one folder to another may simply not work because the "hold" will let go while you are trying to drag a file (or play a game), even though you are firmly holding the button down. I have purchased 4 of these for my household (wife, son, my game comp, my work comp) and each one is having the same issue. A search online also shows this to be a common issue. I'd stay away from this mouse unless you never use click and hold.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there GTRPLYR79, I'm sorry to hear you had some issues with your G502. I would recommend cleaning out the inside of the mouse with a can of compressed air or a q tip, as sometimes dirt and dust accumulation on the switches can cause this issue. I would also recommend contacting us via our support site for warranty information. -Weston from Logitech.