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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 7562 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 294 Showing 5,861-5,880 of 7,562 reviews
  • Rated 2 out of 5 stars

    Logitech missed the mark with this one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a huge, long-time Logitech user and fan. I love Logitech products. That being said, I am extremely disappointed in this mouse. Now I will admit that there may be a problem with my computer but I am doubting that, since my two other wireless Logitech mice work perfectly fine. Periodically, this G502 stops working. For no apparent reason the mouse will just cease to function and the only way to get it back is to restart the PC. Other than that, it takes some getting used to with the DPI settings and what its myriad of buttons do. For gaming I'm at odds with it. I have a "meh" emotion towards the G502 and my older, chunkier wireless Performance MX mouse does the job quite well. In fact at the time of this writing, I am using that Performance MX mouse because the G502 shut itself off again. I think Logitech missed the mark with this one.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi, we're sorry to see you're having some software and performance related issues with your G502 Wired Gaming Mouse. If you're having software related issues, please make sure to have the free G Hub software downloaded to the computer. This will allow you to configure the mouse RGB colors, actions for the buttons, firmware updates, etc. But if you just doesn't like the way the mouse feels or handles, Logitech G makes other great options like the G203, G403, and G305 mice!

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfort, style and speed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perhaps the most comfortable wired gaming mouse I’ve owned. Ultra fast and easily adjustable it makes gaming fun.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fun little bugger but one little failure after 1yr

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wheel enables the slider option too easily from my abuse. lol. So it gets a 3 star. You can deactivate through the app that is accompanying the app. But be sure you have a real version of Windows. Trial or non-purchased yet are not able to customize any settings. If you VM a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic gaming mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is great. It has enough buttons to do exactly what I want, but not so many that it is a nuisance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Noice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought it for 2 weeks. Good for gaming and other normal tasks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech are always good mice. I have big hands so this mouse was just perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming mouse

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite mouse. No issues, great battery life and easy to use software. I'm not typically a fan of Logitech but they nailed it with this mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very precise mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse that provides a lot of customization options and abilities to fine tune precision. Highly recommended if you feel you need the extra bells and whistles.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing quality for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks super sleek and functions perfectly. Has a very accurate sensor and is incredibly comfortable. Plenty of programmable buttons and Logitech software is really good.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mouse, great for gaming, a lot of customizable extra buttons, but not too many. A bit small for my hands, but most mice are.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    speedy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast and speedy, does every thing i need, and more. got many compliments on it also. looks cool, works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best for this price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best mouse i have ever owned. Great feel and very smooth. Bought when on sale and no regret!! Highly recommended!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good and precise mouse

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good and precise mouse. the best one i have owned so far

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older version of this mouse. This was bought for my son. Works great for gaming. Takes a beating. On sale so I bought another for myself just to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good mouse customizable with the different buttons. also works without the software. Pretty good purchase at a reduced price. Recommend buying it on sale!

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great mouse for gamers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son's birthday. The lights are really cool and he likes the facts that this mouse has a spin wheel for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Gaming Mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of customization and feels great for claw or palm style. Been using it for Escape From Tarkov and I have zero complaints. By far the best mouse I've used for gaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not just for gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse increases productivity at work. I am able to program the additional buttons to use commonly used shortcuts at work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mouse. Loved it!! I liked the feature of infinity scroll the most!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, Thank you for sharing how much you love the G502 HERO with this 4-star review. If you haven't done so already, I highly suggest downloading Logitech's G Hub software. This will allow you to fully customize buttons and settings. Here's the link for the download:  https://support.logi.com/hc/en-us/articles/360024839673--Downloads-G502-HERO-Gaming-Mouse. Hope that you find this helpful and that you continue to enjoy using your G502. Thank you for choosing Logitech. - Richard from Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just picked up this mouse as my first ever mouse I have bought. Love how good it feels when i am gaming. Provides a very smooth and comfortable experience. Highly recommend.

    I would recommend this to a friend