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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 7562 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 297 Showing 5,921-5,940 of 7,562 reviews
  • Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Mouse for the Price! So many options to bind keys to including the scroll wheel and its left to right option.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Left Click switch breaks

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only have one complaint about this mouse. After 7 months of use, it broke on me. The left mouse button doesn't work correctly anymore, it doesn't register clicks vs double clicks, it won't hold and drag, and if you hold it down, it intermittently and randomly stops on its own, making it useless for gaming.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good mouse

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as a gift, used as a replacement to a previous one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    logitech gaming mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have been using this wired gaming mouse several hours a day for a year and a half ... no issues so far ...

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse! Like that you can adjust the speed of the curser. The lights are also fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first gaming mouse and liked it so much I purchased 2 of them! One for work use and one for home use! Also, very easy to program!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great but fast movement can cause scroll wheel to move

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there Roomrunner, and thanks for this review. If you didn't already know, the button directly below the mouse wheel should change the scroll wheel from free scroll to standard scroll, which should minimize how much the mouse wheel moves when you jerk the mouse quickly.

  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Love it but had problems with ghost clicks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanna start by saying that I love this mouse. I have bigger hands and it felt really good. The dpi button is really nice and you can adjust the weight of the mouse very easily. The only problem that I had was the left mouse click switch was going bad around a year old. I looked it up and it is a common problem. There is a way to fix it but I wasn't able to fix mine. It really sucks because it was my favorite mouse so far. I have other logitech g mice and never had a problem. I would like to get another one but I don't want to run into the same problem with ghost clicks. I really do wish logitech will fix this problem in a future redesign.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Logitech a brand. I am really enjoying this mouse, for gaming, like a battlefield and call of duty rgb is great , app works good. buttons are plenty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mouse for gaming.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for the best mouse for gaming and just day to day use on a custom made computer. This mouse is perfect. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the overall look of this item for my husbands gaming computer.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time buying this mouse as a spare. Works great and is a bit heavier than other mice. LG software works well

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Awesome mouse for Destiny 2

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE best gaming mouse..... ever made software for the mapping if the buttons is kinda hard to navigate but once you get it, it's easy

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my husband's home office. The wireless one is way too expensive. When he needs to move, he uses the 720 that is wireless. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for $35

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on PC and Xbox. Smooth and great fit for small and large hands. Can't beat the quality for $35.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 1 out of 5 stars

    Junk Mouse. Overpriced Overhyped garbage.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    (See my other reviews on this matter) Clicking was sporadic selecting was a nightmare. Returned this and got the 703 which also had this anomaly. Bought the Corsair DARK CORE RGB PRO and have not had any issues since. I thought it was WIndows 10, had arguments with Micosoft about it. Turns out is either Logitech Mice, or their software. Done with Logitech after more then 20 years of being a Fanboy of their Mice and Keyboards.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, we are sorry to hear that you were having clicking issues with your G502 HERO. I have forwarded your feedback to our product team. We hope that you will give our products another chance in the future. If you ever have any feature/settings questions, please visit us for support at https://support.logi.com/hc/en-us

  • Pros mentioned:
    Comfort, Overall performance, Rgb lighting

    Rated 5 out of 5 stars

    Review for Logitech G502 HERO Wired Optical Gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G502 HERO is an exceptional gaming mouse that delivers outstanding precision and performance. The HERO sensor ensures accurate tracking, even during fast-paced games, and the customizable weights allow for a tailored feel. The RGB lighting adds a sleek touch, while the numerous programmable buttons make it incredibly versatile for gaming and productivity. It feels durable and comfortable for extended use. If you're looking for a wired gaming mouse that combines style, functionality, and reliability, the G502 HERO is hard to beat. Highly recommended!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the fantastic and detailed review of the Logitech G502 HERO Wired Optical Gaming Mouse! We're thrilled you appreciate its outstanding precision, HERO sensor accuracy, customizable weights, and versatile programmable buttons. We're also glad you find it comfortable and durable for extended use. We appreciate your high recommendation! Logitech

  • Rated 4 out of 5 stars

    Great mouse for gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a excellent mouse but the scroll wheel doesn’t have the best turning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a cheap price, this is a really good mouse with awesome mappable buttons! Great for playing fast paced games!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality and support from logitech

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When working found it one of the best gaming mice in terms of accuracy and feel. After about 9 months of using it the left mouse button would randomly stop working. I have used only logitech products for the better part of the last 10 years and it seems the quality and quality control has went down hill in the past few years. I have had 3 different logitech products fail with in the past 2 years and from what i am seeing so far the warranty is useless, make it hard to find and submit a warranty and try to make you jump through hoops with bots, poor communication, and no direct reply. Done with logitech will start using a different company from now on.

    No, I would not recommend this to a friend