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Customer Ratings & Reviews

Your price for this item is $63.99
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The comparable value price is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 7400 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the G502 HERO SE Wired Optical Gaming Mouse, highlighting its comfortable feel, customizable buttons, adjustable DPI, and controllable RGB lighting. Many appreciate the weight and responsiveness of the mouse, as well as the functionality of the scroll wheel and the capabilities of the software. Some customers feel the size is small, while others prefer this wired option over wireless alternatives.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 7,400 reviews
  • Rated 5 out of 5 stars

    Custom Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse out there. Fast and responsive. Love custom features.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks a ton for the awesome shoutout! We're thrilled to hear you're loving the speed, responsiveness, and all the custom features packed into your setup. It’s great to know the mouse is hitting all the right notes for you. Happy gaming! 🎮 Logitech

  • Rated 4 out of 5 stars

    Wheel spins like a ball bearing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good, but spinning the wheel a small amount is very tricky. Just a light touch can spin the whole wheel several times. Trying to pick options on a list by scrolling through them is difficult. Everything else is okay.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your valuable feedback on the Logitech G502 HERO Mouse. We are glad you find the mouse overall good, and we appreciate you highlighting the challenge with the sensitive scroll wheel. Your comments help us understand how to balance the high-speed scrolling feature. Logitech

  • Rated 5 out of 5 stars

    My favorite gaming mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite mouse for gaming because of the free scroll wheel, and the reasonable price and value.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're so glad to hear the Logitech - G502 HERO SE Wired Optical Gaming Mouse is your favorite! It's fantastic that the free scroll wheel, reasonable price, and great value make it the perfect gaming mouse for you. Logitech

  • Rated 5 out of 5 stars

    The most satisfying mouse in existence

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design, smooth feeling and very responsive. To be honest, this is the best mouse I have ever used. I very much like the way you can customize the mouse to your liking. With this mouse there are no limits, and that is why I chose this absolute killer of a mouse. Go logitech.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Comfort

    Rated 5 out of 5 stars

    Solid mouse for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse. I have medium to large hands and it's very comfortable. Lots of buttons, don't use all of them but if you're somebody who would find a use for them they're completely customizable. Clicks great, few weeks in and it's awesome. Got it on sale and couldn't be happier with the price as compared to a Razer Deathadder.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Mostly good mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Good overall build quality Decent amount of customization and buttons available Has all the usual things like DPI switch and such On the more affordable side for a gaming mouse Cons: The mouse wheel is in my opinion way too loose and easy to over scroll. I guess that is necessary to allow mouse wheel left and right commands to be a thing (they aren't in basic mice) but it still feels too much. Other (more expensive) mice have better weight and customization features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    16000dpi - NOT 25K (but otherwise nice)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse itself is good for what it really is, but Best Buy has a typo (I hope...as opposed to a misrepresentation) in the specs. My son specifically choose this because it says "Maximum Sensitivity: 25600 dots per inch" in the specs, but the actual max is 16000 dpi, per the packaging. On the upside, he loves the look, feel, scroll wheel & especially the thumb rest. He is disappointed about the dpi, but it's still a big improvement over his last mouse, so he's a happy gamer overall.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Logitech is awesome!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect mouse with lots of buttons you can program.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the awesome feedback! We're so glad to hear that you find the G502 HERO to be the "perfect mouse" with plenty of programmable buttons to meet your needs. We truly appreciate you sharing your positive experience!. Logitech

  • Rated 4 out of 5 stars

    On sale grab, pass otherwise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good mouse. Has a few problems but nothing that makes it not worth the price, at least when it was on sale for like $30. If you see it on sale grab it, pass if it’s not.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Comfort

    Rated 5 out of 5 stars

    Perfect Gaming Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my pc gaming needs. It's comfortable, has a ton of useful buttons and it looks nice on my desk setup

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello, That's awesome to hear! We at Logitech appreciate you calling the G502 HERO your perfect gaming mouse. The combination of comfort, customizable buttons, and stylish design makes it a popular choice for gamers.

  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    The best mouse

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse grip fits the palm of the hand, has many function keys, looks good, and is sensitive. I was a little confused about the mouse problem, but the two customer service representatives, Qiqi and Zewen, were quite patient. Good review! I have been using Logitech series for more than 10 years and have always trusted it!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're a long-time Logitech customer and that you're enjoying the G502 HERO. Your positive feedback about the mouse's design, performance, and the helpfulness of our customer service team is truly appreciated. Thank you for your continued support!

  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and weight of this mouse. The buttons are easy to reach and to tell which one I am actually reaching! The click on the scroll wheel helps to know how much I am scrolling. Nice feeling mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    This mouse has a grand following and I see why

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mouse, fits in my hand perfectly, frictionless scroll wheel is awesome. Has different weight options, 3 programmable sensitivities toggle. Software with it allows you to have different sensitivities per game, for an example fps I run a higher sensitivity vs when Im playing a game like diablo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, highly recommended. All the buttons work perfectly and the response is very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Best Buy Employee

    Rated 5 out of 5 stars

    Solid gaming choice

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super responsive and light. They have more expensive mice but this one just clicks all the boxes. Ghub is also the best software out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse works great and feels better. Would recommend to anyone looking for a mouse

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Huge thanks for the awesome feedback on the G502 HERO! We’re thrilled to hear it’s performing beautifully and delivering that great in-hand feel you were hoping for. Your recommendation means the world to us and helps others discover the power-packed precision of this gaming mouse! Logitech

  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic gaming mouse! Smooth slide with optional mouse weights. Multiple dps options perfect for switching between games, with additional “aim button” to slow dps for those tight situations. Plenty of customizable buttons. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Mouse at a Great Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse that feels good in the hand, exactly what I was looking for when replacing my old Corsair ironclaw.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for taking the time to share your experience. We’re delighted the product is working well for you. Your feedback means a lot. Logitech

  • Rated 5 out of 5 stars

    Logitech G502 Hero

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mouse. Also the price is very affordable. I've bought that model once again after my previous mouse dropped quite a lot of times and eventually got broken.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! Your feedback helps us stay connected to our users. We’re thrilled our product is meeting your needs. Thank you for being part of the Logitech experience. Logitech

  • Rated 5 out of 5 stars

    Mousing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up, manageable. Very good mouse especially with the application to use it. I love how the hand wraps around, very good mouse.

    I would recommend this to a friend