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Customer Ratings & Reviews

Your price for this item is $63.99
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The comparable value price is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 7461 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the G502 HERO Wired Optical Gaming Mouse, particularly its adjustable weight, comfortable design, and numerous customizable buttons. Many appreciate the controllable RGB lighting, reasonable price, and adjustable DPI. The responsiveness and feel of the mouse are also well-received, along with its software. Some customers find the size to be small and would prefer a wireless option.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 302 Showing 6,021-6,040 of 7,461 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can also control the weight of the mouse, and it's just right for my hands. It works as I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Same as the og

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse that is recommended by nearly everyone and has a great feel to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Fits my hand great and is very responsive. Love the programable buttons.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Left click will get you left out

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I have had this mouse just a little over 2 years, Left click has been spotty for several months {Very annoying}, click and drag will just drop, when gaming it will for sure negate any edge you hope to gain. When it was brand new worked great almost bought it again but I have seen other reviews withthis same issue,

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We sincerely apologize for the negative experience with the product. We'd recommend to get in touch with Logi G support team and check for troubleshooting or warranty options in this case. Also, we'll surely take this feedback and make sure to share it with the right team. Thanks for bringing it to our notice.

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great mouse for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great mouse. The mouse feels more precise than it's predecessor . Over all, for the price it's a great mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse I've ever had! You can change the weight of it which is awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LOVE, after resolving some issues

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my Heroooo <3 had a couple issues with my first couple of purchases: the profile cycle button was jammed and unclickable upon opening, small manufacturing defect but an easy exchange. A little over a month of use and the LMB started to have issues. When clicking and highlighting text, it wouldn't hold, some clicks wouldn't register, etc. It gradually got worse and more frustrating but after some assistance from Logitech customer service they did replace it. This one has been great! Had this one almost 9 months, no problems, great response time and love the programmable buttons and profiles. Great mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Feel

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice feel! I like the weights and the response. Bought a matching keyboard to sync up the color schemes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Optical Mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and use. Great for gaming and very easy to control.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth mouse. I like the weight you can add or take away. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get for larger hands. Very easy to use. Easy to change DPI while using.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this mouse how is work and you can change the mode

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use with all the additional buttons Has weights on the bottom that are helpful for gaming wxperiencw

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WASTE OF MONEY! BUYER BE WARE!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally NOT worth the price. Received mouse on July 21 and broken by Thanksgiving. Worst mouse I have ever had, also the most expensive mouse I have ever had. Buyer be ware!! Purchased this mouse based on recommendations from a gaming buddy. When I told him about the problems I am having he just said that he has had the same issues, but to a lesser degree. Yes it looks cool. However, even with all of the weights attached to the mouse it slides much to easily on my Hyper mouse pad. The left button does not work correctly. Cannot drag anything or copy items as it will not "hold" onto the item. Also, just one "click" results in multiple "clicks". As you can imagine, this is very annoying, frustrating and a waste of time.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello BuddyChi, we are so sorry to hear that the G502 did not work properly for you. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. Luckily, the mouse comes with a 2 year limited hardware warranty. Visit us at our Logitech Support page to submit a warranty claim. Our team will look at your submission and reach out to you as soon as possible to get the issue sorted out. We apologize for the inconvenience and we look forward to hearing from you soon. Have a great day. -Ricky from Logitech. https://support.logi.com/hc/en-us/articles/360024914754-Warranty-G502-HERO

  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way it looks and handles. Use it every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and works perfect for gaming mouse and regular work related.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logitech rocks this affordable mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second mouse, the first one was purchased at 79.99 because man it was awesome. I broke it because you know raging and got it again on sale for 30 bucks. This is a good and smooth mouse to get. Please get it this holiday as a back up or just to a friend. Cannot beat the price and its good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my ergonomic mouse. This was a great investment. It actually helped with my wrist pain.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a sucker for RGB but this mouse is actually pretty good easy to use app and button placement is perfect for me

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a prior one that I wore out. Repurchased same love the wheel option to free spin or ractchet. Very accurate.

    I would recommend this to a friend