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Customer Ratings & Reviews

Your price for this item is $63.99
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Customer reviews

Rating 4.7 out of 5 stars with 7461 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the G502 HERO Wired Optical Gaming Mouse, particularly its adjustable weight, comfortable design, and numerous customizable buttons. Many appreciate the controllable RGB lighting, reasonable price, and adjustable DPI. The responsiveness and feel of the mouse are also well-received, along with its software. Some customers find the size to be small and would prefer a wireless option.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 304 Showing 6,061-6,080 of 7,461 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Excellent Gaming Mouse

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the design of this mouse. I like the weight and the infinite scroll with the wheel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse, easy to use, ergo!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son tells me it´s great for gaming, I like it because it´s really ergo friendly. Got a good deal on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s hard to beat this mouse! Every feature a gamer could want and great software support.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mouse. I play warzone at 2400 and it have all the weights in it helps a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. Great response time and easy to setup and use.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 2 out of 5 stars

    Not designed for big hands

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not designed for big hands. While gaming it was difficult to not press an extra button. Went back to my old g300 series.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Magichut,
      I am sorry that the G502 is not the perfect size for you. I recommend you try the G303 Shroud addition that has a wider base for bigger hands. Logitech appreciates your product review. - Leo from Logitech

  • Rated 5 out of 5 stars

    Awesome gaming mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming mouse! Works great, and my son really enjoys it. Makes playing Roblox so much easier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good starter mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great mouse for a starter gamer. It provides the customization that my daughter was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse has such a great feel and the metal indexing scroll wheel is so solid and has such a great feel.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mouse for beginners!! Look so nice at night! Definitely recommend this to my friends

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok for a first time gaming mouse.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this for my second mouse for my gaming laptop when im on the road. unfortunately it was too light even after weights have been put in so i had to do major sensitivity adjustments to my gaming when using it. the scroll button also misaligned and went out of place while playing it. I've been using a 3 year old steel series mouse with the same price and has worked great.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you so much for your valuable feedback. We regret to hear that the product did not meet your expectations in regards to weights and scroll wheel. We'd recommend you to get in touch with the Logitech support team as they'll let you know all the available options in resolving the issue.

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    i would buy it again

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this mouse. great for gaming and web browsing with its multi function buttons

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice till left click stopped working

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going to see if still under warranty. The feel and software are nice. Too bad the left click button seems to have work out after less than a year. Was not even using that regularly.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Housty, we are sorry to hear that the G502 HERO mouse did not meet your expectations. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. The G502 has a 2 year warranty. Please reach out to us on our Logitech support website so we can help out. Hope you have a great day!
      https://support.logi.com/hc/en-us/articles/360024148914

  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Great gaming mouse but not quite for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse but just not for me. Software is really hard to install too. You don't need to do it but I tried and found many complaints about it online. The angle was just a bit off and it feels a little too small for my liking. Before buying it, I read it is the most popular having mouse so I gave it a try and yes I can see why people love it. Again, it just wasn't for me. I returned for a Razor Basilisk which had the angles I preferred. Plus wireless for around the same price when on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large Mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this mouse. Large for tired hands and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Great mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions just as well as a normal wired 502, just with a slightly different color palate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this mouse based on the more button it has and the different applications you can use. If you are using it for gaming like Warzone, League Of Legends or Fortnite. I recommend this mouse because you can add extra buttons you would have to use with the keyboard to the mouse instead. Making it a little easier to play. The only thing that it doesn’t have that much RGB lighting like other mouses.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    good mouse

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good gaming mouse, a lot of buttons, i like to hold it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Nice.. Get one now

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has been great for me. Not only great for games.. I use it in photoshop when I need to do delicate work I just hit the button on my mouse that slows it down a lot (the sniper button) and do the work.. then let up and go back to normal. I added 3 weights to my setup as my old mouse was an older gaming mouse that was a LOT heavier.. so this one is very lite to start off with and I wanted some extra weight but not as much as before.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Logitech-G502 Hero

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this gaming mouse very comfortable and easy to use its my favorite gaming mouse.

    I would recommend this to a friend