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Customer Ratings & Reviews

Your price for this item is $63.99
Clearance
The comparable value price is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 7462 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the G502 HERO Wired Optical Gaming Mouse, particularly its adjustable weight, comfortable design, and numerous customizable buttons. Many appreciate the controllable RGB lighting, reasonable price, and adjustable DPI. The responsiveness and feel of the mouse are also well-received, along with its software. Some customers find the size to be small and would prefer a wireless option.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 307 Showing 6,121-6,140 of 7,462 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really recommend this mouse, works great for everyday use too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Mouse Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G502 Wired mouse has been my preferred mouse for years. Both my husband I have have one on our computers, plus I keep an extra on hand, just in case disaster should happen! This particular one is for my Grandson and his new computer I just purchased for his Christmas Gift. I would not even consider another mouse, as this one has been so dependable and I love the speed!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly comfortable for standard usage but the mouse wheel can take some getting used to when unlocked, otherwise it’s a bit noisy. Overall well worth it in the sub-$40 range.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Worth the hype, got on clearance

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse! All the hype wasn't for nothing, the thing's comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 2 out of 5 stars

    Great Gaming Mouse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse plenty of setting weights made a big diffrence and Ghub helps as well. unfortunately after a year I did get some problems with it double clicking.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello customer, I'm sorry to hear your G502 is double clicking. I would recommend cleaning the left click with a can of compressed air, and possibly adjusting your double click sensitivity. Adjust double-click sensitivity in the Mouse Properties > Buttons tab > Double-click speed (In Mac OS X: System Preferences > Mouse > Double-Click Speed).

  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertise, bought a second mouse. Double Click is great in the game mode G-Hub.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse that replaced my G602. Fantastic smooth scrolling! Love the light up LED logo too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    g502 hero

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing mouse still using it now. great for shooter and skill games

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got on sale. I’ve had several of these and I love the feel and extra buttons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse! Smooth and has all the necessary buttons for all gaming purposes.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    QA issues?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable mouse, unfortunately had a defective scroll wheel and i returned it

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback. We're sorry to hear you experienced an issue with the scroll wheel on your mouse and the inconvenience this caused. Logitech

  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really awesome. Great price! So customizable. I'm really enjoying it.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Not bad for Me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides the way it functions, I like the way it looks, when the lights are either low or off

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Just buy it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been a big fan of heavier mice, and this g502 fits the bill quite nicely

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    buster douglas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the mouse is gtlitched it will go into scroll mode meaning you scroll without the mouse scrolling button and the scrolling button is glitched meaning it skips lots of scrolls while using the scrolling wheel

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's unexpected! In order to help you effectively, please provide your information to our support team by emailing socialcare@logitech.com. Name – Email address – Country – Product name – Brief description of the issue – Logitech

  • Rated 1 out of 5 stars

    Mouse Glitching

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Mouse Was Glitching In Roblox And I Cant Aim Properly. I Try To Find A Solution Fix This.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Sorry to hear about that and this sounds like an issue. Feel free to reach out to the Logitech Support team as they will help you find a more suitable resolution to this issue at the earliest.

  • Rated 5 out of 5 stars

    Ergonomic

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech G502 gaming mouse is ergonomically designed and highly responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As good as the G502 Lightspeed, just wired.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have an G502 Lightspeed and was looking for a new mouse for work. The G502 HERO is the same mouse just wired. It can be had for half the cost of the Lightspeed with all of the performance. If you don't mind adding one more wire to your work surface, this is a great mouse. Try to grab it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Fits the hand well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra buttons for whatever you wish . Seems like it’s pretty accurate and responsive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got this on a deal great price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good pretty responsive my nephew said its works great for his gaming

    I would recommend this to a friend